Ernie’s Auto Sales

Just purchased my 8^th vehicle from Ernie’s, Ernie has always stood by his vehicles even after the warranty is up. One of the past vehicle’s I purchased from Ernie’s (2 yrs prior) was having electrical problems, so I contacted Ernie to recommend a mechanic. Ernie had me bring my vehicle in, and had his lit mechanic check it out, then sent me to one of the local shop’s that he’d done business with for years. The shop took care of the problem, charged me a very fair price and I was back on the road in no time.
That’s just one of the reasons why I called Ernie for the 7^th time, when I was in the market for another vehicle. I spoke to Ernie on a Tuesday morning and by Thursday Ernie was able to locate the vehicle, with the mileage I was looking for within the price range I could afford.
Once again Ernie has provide me with a great product, at a affordable price, and customer service and care second to none. My youngest daughter just got her driver’s license, we be seeing Ernie real soon.
Thanks Ernie, Pat, Victoria and Adrian
Tom M.
Chula Vista, CA

I have known of Ernie’s Auto Sales since it’s opening in 1999. Besides the purchase of a Corsica back in the day, my family and friends have been purchasing quality cars from Ernie’s Auto Sales very frequently.
When we purchased the Corsica, the staff and Ernie were easy to speak with and were very willing to answer questions regarding the vehicle. There was no pressure to purchase and I felt that Ernie never tried to push us into a car that was unreasonable for our family budget and our driving needs. The Corsica was perfect for getting to and from school and never had a problem.
As for family members, I know of many who have purchased cars from Ernie’s Auto Sales. I believe the most recent was by my aunt, with a purchase of a Ford Explorer. Several cousins and friends have made purchases and I have never heard of any problems with the vehicles, the staff, or the way business is conducted. In my opinion, Ernie’s Auto Sales is a reputable used car dealer and he does what it takes to make sure his vehicles are in top shape for sale.

I have to say this place started off really well. I have always been skeptical of any business that deals with cars but I decided to give it a shot because my Brother in Law recommended the place. We bought a truck from here around June of 2013 and have had nothing but problems with it from the start. The customer service went from great to (no-​where) to be found as soon as the 1 month was up, which I understand that is business I have no issues with that. The first day we get the truck back it won’t start in the morning. We call and they have me jump it and I take it down the day after I bought the truck and fix the battery. They said it was a bad battery cell. About 2 weeks in the truck won’t start again. We call they seemed frustrated and not willing to help so I call a friend and we fix the problem. The problem this time is a bad car alarm that shut the truck down. At this point I’m frustrated but not mad because the truck is running and I’m able to get to work.
1 month (4 weeks) of having the truck all of a sudden my brakes start grinding, which is odd because I just bought the truck 1 month ago. Of course I call and of course they say sorry 1 month is up your own. I take it to a friend’s brake shop (Discount Tires) who tells me all the brakes and rotors are done and there all going to have to be replaced. Now I understand that this is my fault and I should have had the truck inspected but of course it would be nice if the car dealership would have inspected the truck and had none that the brakes were completely horrible and were going to have to be replaced. This job cost me over $ 700 because they were so bad. Once again I understand this is my fault and I should have taken the responsibility to check it myself but it would be nice to know I’m getting (not new) but good brakes with a purchase of a car.
Now going on to why I write this review I have had the truck now for 3 months and it would not start at work I had to have it towed and there still looking into what’s wrong with it. Once again I know this does not fall on the Ernie’s Auto Sales but I called just to see asked what I should do and the Mechanic (who answers the phone 75% of the time I have ever called there) told me its past the 1 month there is nothing they can do and that it sucked. I wasn’t looking for them to fix it but I guess with all the struggles I have had with the truck and my assurance from the owner when I bought the truck that he would make sure that you are in a good vehicle because my name is on it… just never came to pass. The owner is a nice Christian man very caring and very genuine when it comes to his faith but it does not translate over to his business skills and integrity of his business in selling cars. I would think twice before going here it seems to be a get you in and out business. I went in skeptical and my hopes were brought up by the character of the owner but in the end my fears were confirmed by bad business skills, poor customer service and a horrible product.