Elán Sevilla

So far it’s nice Kevin the guy we talked to was nice and always willing to help he was really pushing to get us in not in a pushy kinda way but putting a rush on things the unit it’s more than what I wanted washer and dryer fireplace balcony it’s really nice garage isn’t worth an extra 100 to our rent but the car port is its only 30 extra bucks it has a heated pool with a hot tub a a fire place next to the hot tub gas grills around the complex and charcoal also around the complex it’s nice I recommend it

We lived there for a year from 2014 – 2015. The only reason why we moved was because I wasn’t working so we had to move out. If we look for an apartment again we are definitely going back to Sevilla. From day one we were treated well. Both Cindy and Jordan were both very friendly and were there to help us out when ever we had any questions. There were times where only one of them were in the office so things got really busy for them, but they still managed to provide good service for us and get back to our emails or calls promptly. When we moved in there we had brand new carpet. We were told to do a walk through to find any flaws and we found maybe two things, but were both cosmetic things. If we had any issues and submitted a maintenance ticket, it was dealt with right away so a huge kudos to the maintenance crew who also works hard at keeping the upkeep of the property. I liked how the complex is steps away from the grocery store and little eateries. I definitely recommend this place. We lived on the third floor and the view was beautiful. I liked how we didn’t have other buildings blocking us so we never felt cramped in. It’s one of the cheapest places in the area. I see others had a bad experience, and it will differ from person to person, but with us it was awesome.

Let me start off by saying I’ve only been here for a couple months and I will update my review if things change. To begin with Jordan is an asshole! He is very aggressive and is not capable of doing property management. He is condescending, aggressive, rude, and very unprofessional! I don’t know how this guys still works here! Sevilla if you retreading this get rid of him. He yelled at me and was very unprofessional. Now the apartment. Don’t get fooled by the pictures. I have wood floors, which are nice and look in good condition but everything else in the apartment is outdated, broken you name it! I’ve had maintenance come in every other week because of an issue. The apartment was not move in ready at all. And because of that I’m having to deal with issues every week I’m not even kidding you. I’ve dealt with Cindy, she’s great but I’m sure she’s getting tired of me calling every week as I am tired of calling, but hey if you would’ve taken care of the apartment and have it move in ready this wouldn’t have happened. The appliances are very old again totally outdated. The whole kitchen is white but yet they decided to put in a black stove??? Who does that?! Anyway, I will update my review if things change.

I don’t know why I’m only the second person to review these apartments. I went here the other day to look for an apartment with my husband and daughter. When we walked in there was a male a female sitting at their desks who just looked at us. I had to go over and introduce myself. We were never greeted at all.
Second, the guy hands me card and says, «Fill out this guest card.»
Needless to say it was one of the worst and unprofessional tours I’ve ever been given. I had to ask all the questions of the staff member, who also always walked too fast and was probably 3 years ahead of us. I seriously had to ask, «So how many units are in this complex? What does the name Sevilla mean? What is the square footage of this apartment? How much is the price?»
It was the worst tour I’ve ever been in.
I definitely won’t be moving here! Good price but poor staff receptiveness.