Dairy Queen

3 in 1 stop here. This DQ is combined with Orange Julius, and has food items. (Burgers & hotdogs) I have stopped at this location a few times, and every time its been the same. Okay blizzards, okay Orange Julius’, okay interior cleanliness, okay freezer items (ice cream bar boxes), and okay customer service. I have never tried the food here, so my review is solely on the ice cream products and Orange Julius’.
DQ is a fast food for ice cream. So if you want gourmet, mouth watering, unique flavors, this is not the place. This is a place for a quick cup of ice cream that is blended up with sweet goodies (Blizzard), a fruit ice smoothie (Orange Julius), a sundae, or an ice cream cake and box of ice creams to go. With that in mind, this is an okay place to try.
The location is close to the trolley tracks, and is in a mini shopping area. This place area is swarming with shoppers going to Food 4 Less, and cars with Baja Mexico plates. Depends when and what time you go, parking can be a zoo. The service here has always been good. I walk in, I order, pay, wait for them to make my blizzard, and leave. Nothing good or bad, just average.
This location does have a variety of items, however they do not have many Blizzard options or mixing items. (candy, chocolate, cookies, brownies, syrup, sprinkles, etc.) The DQ at the shopping centers have more options. This location only has the basics, so if it isn’t one of their top blizzards or the blizzard of the month, they don’t have it.
I ordered the peanut butter cookie dough smash this last time I was here, and it was good. The ice cream used had to of been cookie dough, because there were a lot of cookie dough pieces. It maybe had 3 pieces of peanut butter cookie, and that’s it. Had there of been more peanut butter pieces, it would have been a top blizzard for me.
The prices were reasonable for what you get and if you are in the area and crave something sweet, check it out.

I went to this DQ about 40 minutes ago. There was a couple in front of me and and a family of four behind me. We were all standing in line waiting to be attended to promptly or acknowlesged. Umfortunately neither happened. I had to speak up and said: «anytime your ready to work we are here.» The young lady was speaking in mexican with co-​worker by the microwave instead of acknowledging her cuatomers. DQ is a quick ask and go estanlishment where the majority of their foods, ice cream, and some of their juices are pre-​maid. There is very minimal cooking involved except heating some items in the microwave. That being said you would expect exceptional customer service. In this instance the customer service was a complete failure. I was so disgusted with the customer service and the non-​chalaunt attitude of the young lady that; I left the line and went across the parking lot to Food For Less in their make shift deli area and picked up an egg sandwich on wheat, freshly baked seasoned potato wedges, and Aquafina bottled water for $ 5.85. Which is about $ 1.25 less that I was going to spend at DQ. By-​the-​way, I can take any fourth grade student… train them within an hour and guarantee that student would do a better job than the young lady behind the counter at DQ today. Thanks to DQ’s poor customer I saved a little bit of money.
Their overall rating for customer service is a complete and utter failure. There is no 0 rating so they get 1 star.

Just like others have said this place is horrible the fat lady in the black collard shirt and lip piercing is so rude she gets the orders wrong and then try’s to argue with you about it what type of customer service is this? I don’t know if that is the manager or what but they need to replace her before I ever come here again! By the way you are allowed to have facial piercings?

This place is located in East Chula Vista off the 5 freeway and Palomar Street. Good assortment of ice creams and shakes. I’m not really sure if they even sell food here since I walked in with my blind folds only concentrating on one thing … «BLIZZARD»
Had the Brownie Cookie Dough blizzard and it was amazing!
This location does not have a drive-​thru.
Small sit down area inside.
Next time I visit I promise to double check if they sell food and I will let you know !!

Okay so to start, I am only taking a star off because of location. It is definitely in one of the more run down and rather filthy sides of town. Interesting crowd all around this area and plenty of homeless people. However, even with all of this, it does have some nicer shops like Starbucks right across from it. So maybe it balances out. We saw a review that mentioned going during daylight because of this, and I will definitely say that I am glad we did. I would not want to be there after dark. We even made sure to leave by dusk.
Now, with that out of the way. The store was actually clean, well lit, and the staff was very friendly and sweet. We both got blizzards which were mixed perfectly, definitely a lot of the filler treats, they were not skimpy at all! Every bite has loads of delicious treats mixed in. I got the fudge brownie and cookie dough, and he got the banana split blizzard. Both soooo ono!
We thought the cost was low, which is awesome. I would definitely come here again.
I don’t eat dairy or sweets very often, so when I do, I want it to be worth it! This was definitely worth it.

Good food but the customer service is terrible. When we arrived there was only one person there waiting for their order. We placed our order and sat down to wait. Then several employees came out of the back and they all stood around chatting, laughing and not working for several minutes. Someone else came in a few minutes later, placed an order and within a few minutes had their food. Then another family, then another and another. We were still sitting there waiting. Finally my husband went up to the counter and talked to the girl that had taken our order, and she denied ever taking our order or talking to us even though we had both talked to her. My husband showed her our receipt. She then continued making other people’s orders but finally got to ours. We felt like we were being discriminated against because of our race. All of the employees and the other people that were served in a timely manner were of the same race. We’ll never go there again.

Why is this listed as serving «fast food»? They only serve ice cream and frozen desserts.

Been about a year since I had DQ. The employee was friendly and the sweet taste of my peanut buster parfait was outstanding. Not sure about the area but I think as long as you go during daylight you all be ok. Didn’t know what to think when I saw the big bike lock on the ice cream cake freezer I guess maybe they had issues before lol.

Ice creams, chocolate dipped and mint chocolate blizzard are awesome. The bad part is the customer service. It seems like they don’t want to work at all. We were next in line talking and the cashier starts taking the guy behind us order. Wtf, the cashier didn’t even ask us if she could take our order. How are these employees trained? No, «How may I help you?». Who trains these people? Fail customer service. Management needs to step in.

they get one star is because I can give them zero!!! Father’s Day blizzard FAIL, five bites had a Reesie’s after that nothing but ice cream !!! FAIL

After seeing commercials on TV for their food I eventually went here to try their fast food but to no avail they only serve desserts and cold drinks.
I was really hoping they start selling some of the regular food items though because it would give another option to eat besides BK, MCD, and JIB. The Del Taco nearby closed down last year and now is a Starbucks and their food menu is too limited.
Ice cream is typical fast food ice cream as well as the shakes but with the price tag to match good ol fashion fast-​food.

I love Dairy Queen I always order banana malt my fav !! The workers were nice and did the order pretty quick only reason I don’t give a 5 stars is cause at the bottom of my shake there was a lot of powder ! I know maybe cause they didn’t blend long enough so all I did was move my draw around for a couple seconds and it was fine :)

There are times when I go to Dairy Queen for something insanely sweet. I normally get a mini Chocolate Extreme Blizzard with cheesecake bites. I’ve gone here several times before, and they’ve always gotten the order right. During my most recent visit, my brother, who is a chef, asked the employee to mix up a couple flavors into a blizzard, and she replied with «that sounds gross». Ummm… what??? First off, nobody asked for your opinion; we asked for you to make it, which is possible. We were willing to pay the extra charge. Secondly, that was rude.
After she hands us our treats, we realize that she mixed up our orders, and put the cheesecake bites in my brother’s blizzard; not mine. I go back there to let her know, and she says «i’ll put the cheesecake bites for you in a separate cup, so I don’t have to mix it in». WTF!!! I didn’t have time to argue with her, so I stormed out with my cup of cheesecake bites in one hand and my blizzard in the other. I was out running errands during that time, so it’s not like I was able to mix it together myself. It’s surprisingly hard to eat ice cream in two different cups while you’re driving and while it’s melting. All of that put together made it a pretty bad experience for me.
I can go for another Blizzard any day, but I wouldn’t go to this one. I’d gladly go to a different location, so I don’t have to deal with a lazy/​rude employee again. Didn’t realize it was so hard to mix in another topping when it was her fault she mixed it up in the first place. Maybe she should have written the order down! Oh, no, wait. That was probably too much work, too.

I came in on a cloudy, rainy, but busy day and ordered eight large blizzards. We were treated by a young lady who did a great job under the pressure. It was march 18^th at 7pm so if you’re the manager and you’re reading this the girl working deserves a raise!

One of my common pitstops in Chula Vista when I am on my way to vist friends! Dairy Queen is THE BEST ice cream shop around in my eyes!
The atmosphere is just ok at this shop… but I go just to get my ice cream and I am out the door!