Storage Outlet Chino Self Storage

Good storage facility. Everything seems kept up & clean.
Was a little confused about some of the charges & fees… And storage insurance being mandatory. But overall we haven’t had any problems yes.

Great service, competitive prices, clean facility. I used to be a public storage type of guy and recently moved to the Chino Hills area. This facility blew me away with their customer service.

Great service. Storage is kept nice and clean. Reasonable prices. I once accidently left my storage unit unlocked and received a call from an employee who waited for me to drive back. When i got there he was very patient in showing me how to properly lock my storage unit and we did a walk through to make sure non of my items were missing. I have been a customer for 3 years and would recomend them anyone.

Great customer service! Thank you storage outlet and thank you Albert ;) quick tour and very clean!

Alberto and Terry make a great team. They are both very helpful and friendly. Extremely professional you can tell they really know their business. The property is kept nice and clean and the prices are fair. What more can you ask for?

The best storage place in town. Facility are extremely clean. Terri was so hopeful and provided excellent customer service experience. If you need a storage, they are your spot to keep your belongings safe.

We like it. Inexpensive, clean, secure and conveniently located. Just sold house and plan to request larger unit.

Service was very good. Albert was very patient and thorough when explaining how to rent a storage for my first time he made it easy and fast. Totally recommend to anyone looking for great service.

Terry the Asst Mgr is awesome. I called other storages to get quotes. Terry was able to answer all my questions. I made an appt and drove down with my paperwork necessary to rent a storage unit. She showed me around to view units and the property. We went back to the office to complete our transaction. She was VERY thorough and provided great customer service! This property is very clean and well maintained.

Albert helped us with pricing on a smaller unit. He was very helpful. We have been with this storage for quite a few years now. No problems great people running this place.

While in the midst of changing houses, I rented a large storage space for a few months. Was helped by Albert and Teresa (Terry?) during the course of the rental. Great customer service. Highly recommend.
–Michelle C

Well.organized.and.very understanding. staff made. this place a pleasure to work with during a stressful transition.

Albert and Terry provided excellent customer service as I moved into my new storage unit. The uniqueness of this location is the climate control units which is NOT offered anywhere else locally to us. The Storage Outlet is clean, modern and secured. You can trust your belongings here.

I love love love this place. This is the cleanest storage I have ever had. Customer service is great. Look for Albert and he will take good care of you.

Place is clean, prices are reasonable and area is safe, the staff *Albert* is awesome and respectful and did answer my questions and concerns, will reccomend their business to others

Terie staff went above and beyond in order to find me an affordable storage unit. I came here on a referral and was very satisfied

Great service/​promotions… Friendly and very helpful staff!
Highly recommended! :)
I’m going in my 3^rd month and plan on staying with them for a while
Easy access to the gate… no hassle!

This place was fantastic! Quick, easy, clean, and secure access. Everything looked pristine and solid and I had no trouble with my own storage time here.
Definitely recommend storing here: D

Recently rented a storage unit from here. I was VERY PLEASED with the staff and the selections of the units. Mindy was very helpful and didn’t rush us at all even though it was just coming to past store hours. She even extended the hours on our first night– allowing us to start transferring over our items, and helped us find the best size unit to accommodate our needs. We didn’t feel rushed, and she was very informative!
Their prices are competitive and they have a nice promo going on right now! Overall, I had an excellent first experience renting my first storage unit from here. The facility looks safe, the staff is really friendly, nice units and great customer service. What more could you expect?
Anyone looking forward to renting a storage unit in the area, I would highly recommend trying here first! (:

Really wish we could get our shit out if here, but we have to wait till hopefully this summer to get a house.
We started out with a monthly of $ 190 and it is now at $ 225 like I dont recall them ever saying they would and could increase the rent. Thats BS! And they charge an arm and a leg if your even a day late. Thats reDICKulous!
This place sucks! Find another more honest place that wont rack up your rent.
Other than that it is a nice storage place, but not worth it if they raise your rent.