It’s Yogurt

Pomogranete Raspberry is the best yogurt I’ve ever tasted. I crave it all the time!!! My husband loves the salted caramel. Definitely our fav yogurt place.

The store is set up like a lounge with a flat screen TV on the wall. It has a large seating area and the décor of the store ambiance is relaxing and comfortable. The staff is helpful but I did not like having to asking the cashier for samples of yogurt and having her leave the cash register to pore it for me. A few of their yogurt came out runny but the cashier threw it out and allowed me to re-​pour my selection.
The yogurt was creamy, flavorful and they had a decent selection of about 8 to 10 flavors.

I love the fact that the place is never crowded like Yogurtland and other chains, and employees are very nice. However, they have a limited variety of flavors.

I came to bring my kiddos here my daughter was very excited that they opened one close by our house… i brought her on a thursday night i thought it was going to be great. girls that work there are very rude and unprofessional. they stand there talking and on there phones. horrible customer service i dont recommend this place at all i prefer yogurtland better then this place… first and last time i come to this place…

Very good and friendly place. But they don’t have much to choose from. This is the reason they got 4stars and the lack of flavors/​toppings. Otherwise the place is cool and friendly.

I come here all the time with my family! Always spotless! I love the yogurt here and acai bowls! My husband usually goes for a smoothie :) love that all the girls that work here are very friendly and helpful! My go to place!

Love the strawberry & banana smoothies, they are delicious!!! The pineapple dole yogurt is amazing!!! Employees are friendly and the place is clean «A» rating!!! I will be back, love that it’s walking distance from my home!!!

Bad service… Seems this place is more a hangout for two teenage girls than it is a work place. Do adults work here? Sucks because it was within walking distance but not worth it…

HORRIBLE CUSTOMER SERVICE!!!
Dear Owner Wherever You Are,
You REALLY, REALLY need to be present at your shop. You hire a bunch of teenagers who don’t give a crap and who do not know the first thing about customer service. I’m sure you didn’t invest your money into this business to have a bunch of brats run it into the ground and piss off the neighborhood.
I went in tonight with my family wanting to get a hot fudge sunday. This is the 2^nd time the hot fudge was COLD!
I asked why it was cold and the girl just laughed and said we «turn it off early so it will be easier for us to clean» WHAT??? ME: «Well, what about the customers… isn’t it more important for them to be able to use it?» She just stared at me blankly and said «you can still eat it, it’s just not hot!» Me: «Yes, but Hot Fudge is supposed to be HOT… not cold.» Her: «Yes, but it’s easier for us to clean». ME: «Ohhhhh, so the hot fudge is all about YOU… the employee and not the customer… I get it.» Typical millennial philosophy… the world is here to please me. This job is here for ME… I am not here for the customer… nooooo, the customer is here for me.
THEN, THEN… fine…no hot fudge… I still can have strawberries and bananas and nuts, right? I look at the bananas and they are old and totally spotty and brown. I asked nicely to the girl mopping the floor who has given me no eye contact yet… ME: Do you have any bananas that are fresh and not brown? HER: (without even looking up or stopping the broom) No.
Dear Owner… please check your schedule to see who was working TONIGHT… SEPTEMBER 3RD. THE BLONDE GIRL IS COMPLETELY WORTHLESS & you need to fire her immediately and get her as far away from your business as possible.
The other girl wasn’t rude but she was just clueless.
WARNING: If you don’t hire an adult to manage these kids or show up yourself you will go out of business… I’ve seen it happen to business after business who put their income and their companies in the hands of children who don’t care or understand what sacrifices you had to make to open that place.
Ok, that’s all I have to say… I can walk to this place from my house but I’m getting in my car and driving to Joghurt like I used to before :-(Shame.

Place was clean, and yogurt was good. But customer service is what gives this place such a low rating. I walked in for the first time, and two girls sitting down playing with their phones looked up and looked back down. No greeting. Then I asked for a sample cup, and one says «do you wanna do it?» To the other girl, she replied «I guess». As if I was gonna run away with a over filled sample cup. they looked miserable. HORRIBLE CUSTOMER SERVICE…
I’d rather go the extra distance and go to joghurt with great customer service and positive vibes.

The worst yogurt place ever! Not to mention its nasty too! Over price n lack of customer service. This place needs to close down soon! Yogurt land is wayyyyyyy better! Can’t compete!

A bit pricey, I feel as though I can get more bang for my buck at yogurt land but this is closer and way more convenient. I don’t know how I feel about the employees having to give us our samples I feel like I’m bugging when I want to try more than one or two but I’m just indecisive so it just awkward to say the least. The ladies here are pretty nice, the flavors are so good! (Bring cake batter back!!!) and it’s always clean

My husband, mom and I agreed; new businesses have their chance at making a «regular», generating return business. We probably won’t be back.
The look was nice, I liked the wood theme, but the first time I went here I thought the atmosphere was very cold (no pun intended). I’m used to friendly staff, warm welcome and being offered sample cups to try out a couple flavors before pouring a whole bowl. Here, they don’t allow you to sample yourself, and not in a friendly «Here, let me get that for you» style, but More like «we can’t waste product». I brought in my family the second time to give it another go, thinking it was just a bad first impression, but my husband said he felt like it was more of an interrogation process than just simply sampling the flavors. We paid $ 18 for four moderate servings whereas other places we are liberal and somehow pay around $ 12. I prefer going further down a mile to yogurtland or Joghurt where the staff and atmosphere is comfortable and I don’t feel like I inconvenienced the staff with my business.

First of all, I was SO excited to finally have a frozen yogurt place within a mile from my house. Before if I wanted yogurt, it felt like I had to pack up the covered wagon and make my way across the Chino wilderness to Yogurtland all the way over on Chino Hills Parkway. I mean seriously, it was a trek to get some frozen yogurt (I know, I know, first world problems). Anyway, I digress.
When I went in, the first thing that struck me about the place was how clean it was … I mean, I know it’;s new and everything, but the place was spotless. The yogurt is priced ok (a few pennies more than Yogurtland, but come on, this is a family owned business. I’m okay with the price.
The staff (mostly young girls) were very friendly and made you feel welcome. They had a great assortment of flavors and toppings. I’ve been there 5 times already, so this isn’t a one-​off fanboy review. This place is good and consistent.
The only drawback is it’s right next to the fitness center, so I always feel like a hog while I’m plowing down my massive cup of yogurt and fruit when the spandex-​clad aerobic folk walk by.

Price point too high for this neighborhood. Also music was too loud to hear myself think. I believe the young lady behind the counter thought she could play the same load music as if she were home in her bedroom. If they want to draw a younger customer base this might be the hangout but definitely not for those who just want to sit and talk. Their selection was limited but they did have my favorite flavor and toppings. I was hoping that this would be a replacement for jogurt or yogurtland but unfortunately not this time. Maybe in a couple months I may try again. Remember quality, value, speed, customer service and cleanliness are key points to be a successful business.

At 42 cents an ounce and only 1 mile away from my house, this place is definitely the new yogurt place! The set up is great, they have a TV, and the employees are real nice.
The selection of flavor a varies, but since they started carrying Nuts! (Peanut butter) I was sold on the place.
I hope it stays a real long time because I will visit frequently!
Great job It’s Yogurt and good luck!!! I will spread the word !

Love the look of the place and its very clean.
Comfortable sitting area to enjoy the yogurt.
Nice selection of flavors and toppings.
I LOVE the fact you can buy a quart of frozen yogurt prepackaged in the mini-​fridge for a good price!
I go to Fitness19 next door, so I will be coming by quite often for some yogurt to cool off!:)

They have pineapple softserve! Like the one you find at the Dole plantation in Hawaii, or the Dole softserve at Disneyland… Not like I’ve been on a hunt, but i hear it’s not easy to find. Personally, I’m partial to the nonfat creamy tart no matter what froyo place I visit, but I can see how this may excite someone.
Good yogurt. Clean toppings area. All the toppings are where they’re supposed to be. No stragglers in wrong containers. (Can’t stand messy topping areas!)
Pretty roomy place. Its not packed to the gills with tables, so I can let my little one walk freely without fear of her getting into other people’s space.
There’s one tv. The young ladies working there were kind enough to change it to the Angel game when they saw my husband was wearing an Angel’s t-​shirt.
They didn’t have a sign saying how much they charge. So can’t compare with other yogurt places around town. I wasn’t too found of their spoons. They’re kind of grainy feeling. They’re probably made of recycled material, which is good, but feels weird in your mouth after taking a bite of smooth yogurt.
All in all, i would go back. Don’t forget to ask for a loyalty card!

Convenient location, great choices of flavors and toppings, good prices, friendly staff and clean store. My new favorite froyo place!

I really wanted this to be my new yogurt spot since it is so close to home.
There were a few turn offs. First they don’t advertise their prices, reminds me of ordering alcohol at a restaurant no prices posted. Second, the yogurt machines must be set to a high temp, my yogurt melted quick did not enjoy the runny yogurt. Strike 3 No sample cups, servers have to serve you the samples themselves. They explained that there machines dispense alot of yogurt that’s why they have to serve you the samples themselves. Sounds like the owner rigged the machines for little kids to over serve. That’s exactly what happened to all of us, the machines dispense at a really thick and quick setting. This is a shady way of increasing their profits. The business is new I recommend these tactics are used when it is up and successfully running not right out of the gate. Finally, limited selection dont expect multiple flavors like Yogurtland.
There were some pros, I liked the variety of toppings very good, the yogurt flavors were OK. Place is closer to home than Yogurtland. Its new, plenty of seating, nice ambiance.
This place is another Yogurtland knock off, with higher prices and shady business practices. I will continue to make the drive out to Yogurtland in chino hills, such a dissapointment since this place is so close to home. You might catch me here on one of my lazy days when Im too tired to drive out. I usually spend $ 11 for my family at Yogurtland we ended up with a $ 15 bill ouch!