Carpet Station

My wife is ecstatic with our new carpet. We were in the process of a major remodel. Martha at Carpet Station allowed us to have our downstairs carpet installed and later our second story. I know storing the carpet was a pain but made my wife one happy camper.
We have stairs which are labor intensive to do a quality job. Our stairs are fantastic. I have a great picture of the stairs but can’t figure out how to post. I was able to add a picture on another posting.

** UPDATE ON THEIR WORK** I’ve had my carpet installed about a year ago. I paid for extra thick padding for the carpets. The stair way feels like no padding was ever installed. It’s only been a year!!! This place sucks.

they did a switch on carpet i had picked out and a few days later when i came by to
pick it up, the two knuckleheads there tried to give me a lesser quality piece of carpet
als, they try to inflate the value of their stuff so that you think you are getting a price not
available anywhere else. i went to home depot and ordered the exact same stuff
for about 3.00 a yard cheaper!!! ths is not the first time these people try to rip me off
but i always try to give people the benefit of the doubt. well there is no doubt here
they must think im really really stupid as they think all the public is. they mostly
buy leftover remnants for almost free. literally almost free and then they tell you
they are almost selling to you at cost. yeah right!!! these guys wont guarantee
anything either or take the product back. home depot will with no hassle.
sorry but next time i need flooring, i wont be going here.

Had my install today for 2 bedrooms, from beginning to end quick and easy.
I went into the store and selected the carpet, next day my rooms were measured and from there the quote and scheduling of the carpet.
Pricing was about 40% less than Empire carpet had quoted me.
I’d give 5 stars but its only day one and I want to see how it all holds up.
Very good service and the install guys were quick and courteous!
My only complaint is we should have done all the rooms lol we will be calling for a quote to do the rest soon.

Pros:
Nice and Friendly People
Family Run
Competitive Bids
Good Selection
Good Communication
On Time
Cons:
None

J D was very helpful & accommodating. They Came out pulled our old carpet out which was in good condition, & took in to my sons home and dropped it there for him to use. They also removed carpet from an upstairs room we were going to put cork flooring in for a sewing room, at no additional charge. Then at my request they didn’t install the new carpet for several days, so we could clean up. they did a lot of aditional services for us.
Note: Unlike most carpet companies they didn’t overstate the amount of carpet required to do the job, which saved us more money. Very professional installation also.
We have a large home & have more rooms to do – we have used them twice & we will use them again for sure!

I give 1 star for poor service and in particular, very poor communication. Carpet Station was unable to provide a good estimate for what time the carpet installers would be arriving and were also unable to give any sort of estimate regarding completion time. Carpet Station did not put in any sort of carpet reducer in to separate where the carpet ends and adjacent floor begins. As you can imagine, this creates a very unfinished look and puts a lot of wear on the carpet. They offered to order reducers after making a stink. They ordered them but we are still waiting for them over 6 weeks later.
The quality of the carpet we purchased is also questionable. Spots are very hard to get out and several corners are of the carpet are unraveling
On the up side, they put in some vinyl that can out very well. For that, I will give them one star back
Still overall, not impressed. Would not recommend.

Carpet Station came out on a Friday and measured our entire house for carpet and flooring and quoted a price of $ 7586.00. When I asked for a breakdown by room, I was informed I would need to go to their office on Sunday to get that information.
I went to their office on Sunday and was informed by the owner that his wife, Martha, would be in shorty to provide the information that should have been there prior to my arrivial. I informed the owner that I did not have time that day to wait and could he have his wife call me on Monday with the information.
After the third call, it was determined that Martha did not have accurate information. I had to call back and question her figures. About an hour later, she called back with a new price of $ 8,094.00 due to an alleged mistake that she had left off a room on the original quote.
I don’t know about most of you… but this appears to be a sneaky business tactic. If you are ready to be greatly mislead, use Carpet Station! Don’t say you hadn’t been warned!