AMR Designs

Couldn’t be happier! Great service, received as promised and let me tell you this lady knows her stuff! She helped my daughter design her sweater which is of high quality wool (not that cheep knit). The design process for a sweater is completely custom. You choose the color, stripes on sleeve, buttons, trim even the color of the lining in the pockets. And because it’s custom it will take a few weeks longer so don’t delay and order early. Once she received it we came back in to finalize all the embroidery, rhinestone, and patch work which is done in store and it took just one week! Highly recommend!

The lady who answered the phone was rude and short with me! She hung up the phone before I could even thank her, I’ll take my money else where with that attitude! Rude!

Everything I (and my son, of course) ever wanted… And then some!!! I already had the jacket envisioned in my head. They laid out all the patches and drew out where all the patches would be placed on my son’s letterman jacket. I was already satisfied. Especially with the pricing. But when my son finally received the jacket, we were blown away with how amazing it looks! My son is so proud to wear his jacket!
I’d definitely recommend this place in need of a letterman jacket!

Poor business practice. Took some of my husbands business shirts to have them embroidered. With specific intructions and samples. She screwed up and told me, «we normally do it this size». I dont give a crap what her normal size lettering is, we paid her to do it a certain size and she failed to take responsibility for her mistake. Never underestimate how small your clients are because you never know what could potetentially come out of it. She lost out on some pretty big business.
I dont understand how she conducts her business, but it is clear she lacks customer service and integrity! DONT GO TO AMR!

WORST SERVICE EVER!
I ordered six jackets from her, and there was something wrong with every single one. For a few of the jackets, the stitch was not even on the letter, so the letters were sticking off of the jackets. For one of the greek jackets that I ordered, she got an entire LETTER wrong. She does not know her greek letters whatsoever, so she had me point to each of the letters that I wanted on the binder she had. She translated it wrong, and then ARGUED with me for a couple hours about it. Then, she wanted to charge me for her to fix the mistake that she made. Not only did she mess up on every single jacket that I ordered but she did not have the jackets done as promised. In fact, she called me to tell me that it was late and told me to come by an hour later. I came when she told me, and the jackets still weren’t done. Not professional at all. Arguing with a customer, messing up on every order, not taking responsibility and owning up to her mistakes, & not having the orders done when promised — horrible customer service!

I always like to do business locally and this small shop just fits the bill perfectly. The lady I spoke with was very helpful and went out of her way to make sure the work was exactly what I wanted. Best of all – I was asking for it on VERY SHORT notice. She had it done in just a few hours, as promised !! Saved the day for my family and her price was very, very reasonable! Great service, great work and great prices–
Dave E.
Phone number shown is incorrect – should be 591‑8226 !!!

So far, so good. She came in on her off day to service me. Not the friendliest person but she does know her stuff. I will come back and add that extra star when my son’s jacket comes in as stated and looks as good as we’re hoping.

I was impressed. She should be called the Letterman Ladie. She really knows her buisness. Was a WAY better price than the chain store. Was very personal with us and made the experience great. She has everything right there is her shop. I wish more people knew about her. Thanks AnnMarie