Allen Cleaners

Really disappointed in their service. Called in the morning to see if they could take care of 5 dress shirts and 2 dress pants and they said yes. After dropping my clothes off they call me saying that the total was way out of my budget (close to $ 50 which is way overpriced) and right after they began questioning whether it could be done or not and they transferred me from one person to another. I rather drive to Golden Star Cleaners down the street on central and walnut where they do exceptional service and they don’t charge anymore than $ 20 for the same service and they have 5 star ratings as well. NEVER COMING HERE AGAIN.

Been coming here for a while now, and I don’t have no complaints. The staff is friendly and attentive. Always have my clothes and its promised.

The best dry cleaning service ever. I will never go anywhere else. They had my cloths dry cleaned in time for pick up. Very friendly, trust worthy, family oriented people. I highly recommend them:)

waaayyyy overpriced!!! $ 7 for a pair of my son’s jeans! Really?! Last time I step foot in there!

This is the most experienced Dry Cleaners in the area, and experience only comes with time! They have been around probably longer than I have, and they always get the job done right the first time, and its a great feeling when they greet you by name :) Thanks Allen.

I don’t often go to the Dry Cleaners, only if I have sensitive clothing I need cleaned for weddings/​job interviews. With that said I have been here twice. The first time I dropped my clothes off on a Saturday morning and they were ready by Monday morning, I called a couple other local dry cleaners and they laughed saying no way they could meet that deadline. 2^nd time I dropped off on a Saturday afternoon and were ready by Monday afternoon. My clothes were clean nothing too fancy and they were ready at the time I needed them, and that is why I will continue to come here. Gave 4 stars because I really haven’t tried this place enough to give 5 stars yet.

I was married August 4, 2013. I dropped my dress off for cleaning, repair (since it got stepped on a few times throughout the day and was ripped), and to be boxed for preservation. They told me it would take 3 – 4 weeks. No problem! The price was a little outragous ($ 300) but its the only dry cleaners in the area that would box the dress.
After 4 weeks I called to see if it was ready. I got put on hold for 10 minutes, then told they had to look something up and would call me back. They did not. I called back again the next day and same thing. My husband finally went to go and check on the dress for me and apparently they were still cleaning it. He asked them not to box it until I could see it and make sure it was back to its original condition.
One week later, I showed up to check on it. it was done being cleaned but not repaired. They told me to come back in a few days. I came when they asked — it was in the exact same condition. I was again told to come back in a few days. I came back again and it STILL wasnt finished. I asked them to have it finished by the next Monday — repaired and boxed.
I returned today to pick it up, honesly not expecting it to be finished, but to my surprise it was boxed and sitting on the counter. Then the lady had the nerve to tell me that my dress had been waiting for me for a long time. Are you kidding me??? I dropped my dress off on August 8^th. It is now October 17^th. The task they said would take 3 – 4 weeks ended up taking 10 and I had to physically show up at the shop 4 times because they wouldn’t tell me anything over the phone.
I will never return to this dry cleaners and I do not reccomend it to anyone. Especially not with garments as special/​valuable as a wedding dress.

I will never go to another cleaners. I dropped off my order on Thursday and I had to leave town Friday night, even though it was last minute the owner got it ready and even got out all the stains the last cleaner said would never come out! I was blown away! As if thats not amazing enough my friend said they returned a $ 100 Birthday Visa Gift Card that her husband left in his pants! They are trust worthy and honest. They are also the only cleaners I know of in the area that do same day with out charging extra and that are open on Saturdays for same day service. You get what you pay for and I couldn’t be happier with Allen Cleaners… They really are the best!

I’ve been going here for a few years now. I’ve never had a problem with them — they get my pants cleaned without damaging them. I’ve had issues with other cleaners who use too high of a heat or rush pressing my pants and damage the pockets or leave burn marks, not with Allen cleaners, these guys actually care about my clothes and take the time to clean them right.

Dropped my outfit off a few minutes after the same-​day-​pick-​up time, so I knew I couldn’t get my clothes back as quickly as I would like. After returning the next day, no clothes. What?! I need my clothes for a party tomorrow?! The next day I come back… No, please come back in 20 minutes. ??? I seriously would never recommend this place unless you don’t mind NOT getting your clothes back!

I have been going to Allen Cleaners for years. I have never had a bad experience there. It is a family owned business. Everyone there is always very courteous and friendly. Great customer service and good quality dry cleaning and altering. The prices are reasonable too.

Yikes! From the moment the owner crawled out of the back with a sweat stained wife beater to the moment he debated with me the fine print of his ‘specials’ signage… let’s just say I left and will never be back