Reflection

Very friendly staff and very helpful. Great prices, wish the store had more selection though.

The shoes are a REFLECTION of their customer service, wack.
Finishing up on a little retail therapy, I decided to stop by Reflections shoes to look for some boots. I walked in and no other customers asides from myself plus two employees sitting by the cash register talking about the struggles of relationships.
I’m no Princess and don’t need to be catered to however if your getting paid to provide customer service but your purposely avoiding eye contact so you don’t have to interrupt your personal life dramatics talk, it’s not unacceptable. When I asked for a particular size the associate let out a sigh as if I had interrupted her conversation with the Pope.
Not wanting to deal with the employees who were more interested in hearing their own voices versus making a sale and not wanting to waste anymore time, I just walked out.

came here today and customer service was on point. The employees were friendly and greet you with a smile. I wear a size 7 which I feel is every woman’s shoe size since they always run out of my favorite shoes. But they were both sweet to search the back just to make sure they weren’t out.
loved the buy one get 50%off deal
Left the store purchasing 2 shoes for less than $ 50.00
Now don’t think these shoes will last forever you get what you pay for, but at least my feet will be cute for the year!

Do not shop here!!! Bad customer service assistant manager very unprofessional and rude!!! Shoes are cheep and break after one use!!! Spend the extra 20 dollars and get your shoes from the Rack!!!

The place is owned by a husband and wife. The husband was really customer service friendly and asks you right way whether you’d like coffee, water or tea. He then asks if you want the massage chair on– which then you of course say yes! :p he turns it on for you.
He also does pedicures. He did my mom’s and it looks like he gives a great massage! He and my mom were chatting it up and he seemed really friendly.
My girl was efficient and did well with my pedicure. I also enjoyed the massage she gave. She seemed nice, but I didn’t feel like talking too much so we didn’t really talk.
Spa pedicures were $ 16 each!
This place does hair in addition to nails.
Finally, they have a bomb referral program which everyone should take advantage of! If you bring in 3 friends you get a free mani/​pedi. I counted as my mom’s referral so she’ll get free service with 2 more people.
There’s also one of those deals where you get stamps each time and the 10^th visit is free! Highly recommend friendly, fast, and quality service here!

Not too bad. Those $ 10 deals are great. But sometimes the sizes aren’t always available.

I have never walked out of any Reflection store with five pairs of shoes… until now! I noticed a Unilocal quick tip posted that an extra 30% sale was happening and I jumped at the chance. I slacked on buying my boots during the beginning of boot season and saw this as the perfect time to get ONE pair before boots were out and my flip flops and slingback stilletos were back in store full time.
My one pair of boots plan went out the door when I grabbed my size in every color! I scooped up tan, chocolate brown, and two blacks. One of those blacks are actually the infamous Pretty Woman hooker boots. No judging, I’m grown ;p Each boot was 40% off.
I also grabbed a pair of teal pumps just for fun. Although I only bought 5 pairs of shoes, I tried on about 15 and the guy helping was so nice. He didn’t have a problem going to the back to get my size everytime I grabbed another boot.
All that for under $ 100! «H.Y.F.R»

Selection: I admit, the selection here is pretty good and they come at decent prices SOMETIMES. But I think people are giving it way more credit than it deserves. I think it USED to have a lot more selection but recently it’s not that great. Good shoes are probably around $ 30-​$ 50. The cheaper ones usually look cheap. But like I said… SOMETIMES you can find a really good deal.
Customer service: So I’m trying to find a good pair of black flats to wear to work and I ask an employee for a size 8 for two pairs of shoes. She brings back one pair and says they only have size 10 or 6 for the other pair I wanted. She didn’t say sorry or even wait to see what I had to say, all she did was hand me the shoes and walk away. (Usually…in the respectable shoe stores… the workers try to bring out other styles LIKE the one you wanted… especially if they don’t carry your size.) I tried on the one pair she did give me and it was a lot smaller than I expected it to be. At first I thought my feet just grew A LOT out of nowhere. but then I looked at the box and realized she had brought me out a size 6! This is just one example of how POOR their customer service is. Usually when I go in the workers are never friendly and act like they hate their job.
I wanted to give this place a ZERO because of my experiences but I do give it credit for actually having good shoes to choose from despite the horrible customer service.

wowwwwzers!
This is the place to be when you’re in need of a quick shoe fix, at a great price for any occasion! Came here with some friends, just thinking I was going to browse. Theeeen, I ended up trying on 5 pairs of shoes!
The ullltimate turn on about this place is how reasonable and decent the shoes are! For a pair of cute cute boots, they were only $ 49.99. For Flats, $ 16.99, for wedges, $ 32.99. I was shocked, in a happy way!
The customer service was «aiiite» but I saw right through that when it came to the price tag. In the end, the customer service is not what I’m taking hime and putting on my feet!
I will definitely be back to shop till I drop ! Highly recommend!!!

Absolutely love this store! I can always find what I’m looking for! They are very trendy and have a wide selection to choose from. Great prices too!

They are very polite and helpful, but they don’t ride on you to buy shoes. The shoes are very cute and reasonably priced. Great location. (right near f21 and H and M) so u buy the fit and then go buy the shoes. They always have great sales.

Yeah this place is known for affordable shoe trends but the service girls need to pull that stick out their butts and not be so cold and oh I don’t know, smile for once?
As for the shoes, they look cheap (maybe that’s why they’re so affordable) as if they were just freshly manufactured out of some sweat shop.

Went here again to shoe shop and came out with a pair of sure shots! Black wedges to wear at the church wedding rehearsal. I love this store and the service is outstanding.
They always have new styles and wished they have this kind of store in the Bay Area! Plus it’s easy on your pocketbooks.

There are many times I can not close my closet because my shoes are tumbling out of it. So I do know shoes. I love Reflections. I started with the one in Cerritos, but love the one in CH even more. Great design, big selection, wonderful prices. I don’t think I have ever left there with just one pair. I believe I own a pair from there that is just about every color of the rainbow. It is great… did I mention I don’t even live close to there? I make the trip. it’s worth it :)

There are so many good shoes in this store I have a hard time choosing which ones I like better. There were times when I go to the store and I hear other customers talking about how they buy like 20 pairs of shoes and then come back again the very next day to buy a bunch all over again! I found it hilarious, but when I looked at the shoes I could understand why. I already introduced some of my friends to the store and they all bought like 1 — 3 shoes the first time they walked in!
Not only that, but they always have these shoes that are INCREDIBLY cheap! Obviously there are some choes that are around $ 35 but even so, they have awesome flip flops, sandals, heels, and sometimes even sneakers for $ 10 or even $ 15! They also have many, many accessories that are also very easily affordable and cheap, which are also of course, extremely cute!

«Just Call Me IMELDA!»
Bought me another pair of brand spankin’ new heels today! That’s a total of FIVE shoe purchases in two months…(4 from Reflection, 1 from Urban Outfitters). I always go shoe crazy here @ Reflection… but it’s because they’re so gosh darn CHEAP! Good quality and really comfy too… at least all the pairs that I’ve bought. They have a great selection of flats, gladiators, peep toes, heels and wedges, and nothing over $ 40…SWEAR! They also carry tons of accessories — earrings, hair thingies, hats, bags, clutches, shades, rings, etc etc etc…
Last month I received a coupon via «CH Shoppes» email for 30% off ENTIRE purchase. Yes… not just off ONE item, but the whole shabang-​bang baybee! I left with a pair of gladiators, a pair of low heeled T-​strap peep toes, a fedora, and a handful of foot petals which I will be using with my NEW KILLER HEELS! I spent a total of $ 39.20. I left that store with a big ass smile on my face.
YAY FOR COUPONS!
The heels I bought today were $ 32. I was just going in for some «window shopping» just to kill time on my lunch break. FAILED! The heels looked like knock-​offs of the BEBE RIO SANDALS I’ve been eyeing for months, which retail for $ 179. So I tried these babies on, strutted my stuff across the store, and thought to myself.“well, they feel just as comfy, they look almost exactly like the Rios, my feetsies look pretty damn cute… SOLD!“
Man I’m so weak when it comes to zapatos…
FYI…this was posted up a few days ago on the CH Shoppes website…
«At Reflection … take advantage of the Anniversary Sale with $ 10, $ 15, $ 20 and 50% off select styles. Receive a free rhinestone toe ring with any purchase of $ 20 or more (while supplies last on May 23 ONLY). Plus, register in-​store to win Reflection gift certificates worth $ 25 and beach bags!»

They have a wide assortment of shoes, and some are very trendy (read: gaudy). But what I really come for are the sale racks. They have $ 10, $ 15, and $ 20 shoe sections. Yes! I have found the most awesome heels and flats for $ 10 and $ 15. I am super broke right now, so that’s as much as I’m willing to spend. And they’re work shoes, so it’s like an investment, right? There was a nice selection of boots from $ 20 and up. The ones for $ 20 weren’t the best quality, but if you just like the look and don’t care about how long they last or the material, it’s a good bargain. I almost bought a gray pair, but I’m holding out till I get my new job and can afford really nice ones.

So since I’m a boy I really can’t review the comfort of the shoes since I don’t wear girls shoes. But my cousins took me here to get my opinions on some shoes and damn! fabulous designs and the price is almost too cheap! The had a sale and the pumps and boots were like $ 10-​$ 15 CRAZY! Why can’t men’s shoes be this cheap and still look great?! Anywho

Cute boutique, prices vary from $ 30-​$ 200. If you are looking for something different and unique go here! It is a hot or miss with this place for me, but I still like to check it out when I am in the area!
Located next to bath and body works.