Hua Bai, MD, FAAP

When I called to ask questions after my son had his circumcision, the girls upfront were in a rush to get get me off the phone. And my son also needed his prescription refilled. I had called right when the office opened and when I called the pharmacy around 3 they had yet to receive it. So I had to called Dr. Bai office again so they could send it because they had forgotten. I was not pleased with this situation or there services at all!

I have really enjoy coming in for appointments here. The staff is friendly and personable. Dr Bai, is great, knowledge, experienced and friendly.

I Genuinely loved coming to this office. Dr. Bai is so sweet and so kind to everyone she comes in contact with. I was very pleased with her office they always got me in as soon as they could whenever my baby was sick. The only thing I really disliked about her was that my daughter has very bad obstructive sleep apnea and every time i brought up this concern with Dr. Bai, she refused to send me to see a specialist. I noticed this issue when she was about 8 months old. She kept saying that she would grow out of it but 2 years passed and no change, it in fact had gotten worse. I finally took my 3 year old to get a second opinion and the Dr was shocked at how large my daughters tonsils were. He sent us to a specialist right away and she got her tonsils removed this last week to improve her Obstructive sleep apnea. I would have loved to stay a patient with Dr. Bai, but I just felt that my child’s concerns were not being addressed properly. Otherwise, No complaints my baby loved her!
Great news she accepts IEHP and Medi-​cal, however this makes for sometimes very long wait times in a very crowded waiting room ! Front office staff is so sweet and always helpful.

I was referred by my OBGYN for my newborn son. The nurses were sweet so I’m surprised on other reviews. I went to have my son circumcised and the nurses were very comforting as well as Dr Bai she is a little hard to understand at times but seems to care. Of course my son was fussy after the procedure and she stayed during the lunch hour when they closed to help comfort him. I was really happy with my first visit.

Dr. Bai is busy. That’s obvious. There are times that we had to wait awhile even after we really checked in. But she is very knowledgable, and personable. I haven’t seen her for a while, part because I travel for a Living and part because my kids had grown out of the ages that I feel like something is wrong every few months. But she remembered the kids the minute she walked in. That’s why I kept going to her. She is dedicated and reasonable.

The doctors nice but the girls in the front are rude. Would give this a negative if I could.

I would give a negative rating if I could due to my 5 month old baby’s last visit. Even with an appointment, and arriving earlier than our appointment time, our wait in the lobby was 1 hour and 15 minutes. During that time, my baby had a huge blow out and got poop all over his clothes. I noticed that one of the exam rooms was empty (in between patients) and I requested that the staff let me change my baby’s diaper and clothes really quick. The lady at the front desk said «no» because there were still 2 more patients ahead of us (neither of those patients had blow outs by the way), and she told us to use the public bathroom stall outside in the hallway. Unfortunately, someone was occupying the public bathroom stall (there’s only 1 stall) and was probably taking a dump in there because we waited for at least 5 minutes. I returned and told her that someone was in there and again requested to use an empty exam room. I was told «no» again and also told that I was NOT allowed to change the baby in the lobby area either. I asked her what I should do, and she shrugged her shoulders and turned away. In other words, I was shit out of luck. I was so appalled by her behavior, how would she like to sit in her own crap for 20 minutes?! This lady should not be working around children as she is so uncaring, unaccommodating, and not to mention, incredibly rude. By the time we finally got seated in an exam room, we waited another 20 minutes or so to actually see Dr. Bai. By this time, it was well over 1.5 hours since our scheduled appointment time. Dr. Bai spent approximately 8 minutes with us and we were rushed out. She literally had her hand on the doorknob for the last 4 minutes of the «exam.» I didn’t even have time to bring up her staff’s behavior.
Also, this visit was not a fluke. At our prior visit, I again waited over a full hour with the baby in the lobby before being seated in the exam room. Once in the exam room, it was another 30 minutes wait time. Dr. Bai apologized and explained that the patient before us had taken too long. I had 4 different medical issues to discuss, but was only allowed to ask about the first issue. Dr. Bai told me «let’s just focus on the first issue because the patients behind you will get upset.» UMMM EXCUSE ME? WHAT IF I GET UPSET? It was ridiculous! She was in our exam room for LESS THAN 5 minutes. I’m pretty sure her office billed our insurance for more than that, which probably amounts to fraudulent billing.
Another issue I have with this office is that EVERY SINGLE TIME I call the office to ask the pediatrician a question about any symptoms that I’m unsure of and whether I need to bring the baby in for an exam, the same lady at the front desk seems to think I’m asking for this receptionist’s «medical» opinion. The receptionist will give out unqualified «medical» advice, and I always ask her to please check with Dr. Bai and get back to me. Her response is generally «no Dr. Bai is busy», or «this is what Dr. Bai is going to say…» Not very comforting. And I know for a fact that that is not what Dr. Bai is going to say, because the last few times I scheduled appointments against the «medical opinion» of the receptionist, Dr. Bai had a different suggestion.
Despite these frustrating issues, my husband didn’t want to change doctors as he didn’t see any of these issues as seriously life threatening. However, why wait until something becomes serious, and I am changing my son’s doctor this month to a doctor who actually cares about his/​her patients, not one that treats the patients like the DMV line.
Oh and the receptionist/​front desk lady that has MAJOR ATTITUDE is the chubby one with the brown hair (she may have highlights). The other 2 have black hair. This lady should not be allowed to be working around kids, patients, in the medical field, etc. as she obviously does NOT care about the kids’ well-​being. She would fit in more at the DMV.

Awesome doctor! My kids are in great care with her. I would recommend her to any family.

I have been with Dr Bai for seven years. When my son was born he had breathing issues and my first pediatrian told me he was fat and that was why because children under two do not get asthma. Well they do! Dr Bai not only helped him she would call and follow up and she gave me her cell number so I was able to reach her. She is amazing and cares about all children. Sometimes I do have to wait but it’s because the secret is out and everyone knows she’s amazing so her practice has grown. She deserves ten stars!!!

I got to know her from one family doctor. She is a very professional doctor. I used to change pediatrician very often UNTIL I met Dr. Bai.
my son had heart surgery when he was five days old. so, we have been very careful to select our pediatrician. but we are very happy to meet Dr. Bai. It is our pleasure to know her and have her to be our kids’ doctor.
She is a very experienced doctor. I can get appointment in a timely manner. Because she is very goods, sometimes, she would get emergency situation from hospital. We had waited a little longer one time,
but my wife and I were totally fine and understood, because we knew she is there helping someone who is in emergency.
Dr. Bai would call us always after the doctor’s visit and follow up my son’s progress.
My wife was joking me one time, what if Dr. Bai moves her office to LA downtown.
I said I don’t mind if we need to drive one hour to see her. She is the definite doctor that my son needs.

I had to find a pediatrician for my nephew who was also under my sister’s medical group. I found Dr. Bai after doing some research and found that many patients who reviewed via sites like
and
were happy with her. I made an appointment with her for his 6 week checkup.
During the first visit, she was really attentive and very nice. She asked a lot of questions and gave us formulas to sample. She made suggestions for his constant spit up.
Unfortunately, for the 2^nd and 3^rd visit she wasn’t all there. We had a hard time communicating some problems to her. She completely forgot to let us know about the newborn screening test results on our 2^nd visit. So my sister had to ask her about it on the 3^rd visit. Then she didn’t even answer anything. My sister was flustered by some of the answers she had given and Dr. Bai left before she could ask more questions.
We felt as if she didn’t spend any time with us. The office visit is a minimum 15 minute wait. Getting into the room is another 10 minute wait for her since the nurse does everything beforehand. We got 10 minutes with her this recent visit. My sister was very disappointed.
English is also her second language, so she has quite a bit of a heavy accent. It’s actually hard to understand at times.
Her main staff is friendly.
One pro is that her office is open on Saturdays, so you don’t worry about finding time during the weekdays.
Maybe everyone else had a better experience with Dr. Bai, but just based upon our experience with her, I’m sad to say that we were not happy.
This will most likely be our last visit with her as I’m in the process of finding a new pediatrician.

We were referred to Dr. Bai by one of our friends. My 2 kids have been seeing Dr. Bai for the past 2 years. We love our doctor! Very friendly staff, clean office, and most importantly, I find Dr. Bai to be highly knowledgeable and up-​to-​date with the most current medical information. She takes her time to answer my questions, and the kids are so comfortable with her that my second one walks in her office as if walkng into his own house (embarrassingly). My son has ADHD and for the longest time we struggled thinking it was our poor parenting skills. Dr. Bai was the one who first suspected it (he’s not that black-​and-​white diagnosis and you really need to have spent the amount of time and the knowledge to be able to catch that — took multiple teachers and us parents this many years!), and referred him to be evaluated. Sure enough, he received definitive diagnosis of ADHD from the child developmental specialist. Now that we have him on med, he’s been receiving straight A’s in school ever since (and we didn’t even know he was smart!) as well as moving up to become one of the best hockey players in his team. What a big improvement in terms of quality of his life (he’s more confident now and doesn’t have to work nearly as much time as before to get the better results) as well as quality of family life in general! We owe this to Dr. Bai.