Bed Bath & Beyond

my bf and I came here to buy some good quality bath loofa. we found one and headed for the cash register. by the way this all happened about 10mins ago today December 26^th. anyway, there was a line with 4 cash registers functioning. of course we headed to wait in line but the weird thing was the African American cashier took someone that went straight to her and not from the line. So, we started heading for the cash register next to her. While waiting, she called us out and stated we had to get back in line. That really upset me because the lady behind us, did the some thing and went to her line while we went to the other cash register. She helped her too. My bf and I lost interest in purchasing anything from this store. we put the loofa down and left. That particular cash register which I don’t have her name but was the only African American working there was very rude and disrespectful. I love bed bath and beyond but she deterred me from ever purchasing here ever again. We actually wanted to talk to the manager but since it’s the day after Christmas, we decided not to. However we will be informing our families and friends to not go here again unless they do something about the attitude of certain staff towards customers and maybe have a more organized way of dealing with lines.
**The biggest part of working in retail should be customer service and respect. Given the whole situation my bf even politely asked her «why did the other registers not take people from the line when we were standing in the line and watching late customers go to her register without falling in the same line?» she rudely said in front of other customers «we did.» How can someone straight up lie to a customers face when we were the ones standing in the line and watched everything happen. Even other people behind us that witnessed the event started talking about how disorganized this place was.

Too bad that I have to give at least one star to write a review. Shame on Shane at check out. Very poor to zero customer service skills. Rude and manners made us feel like we are getting things for free or he is doing is a favor
If I ever have to go to the store and he is in, I will take my purchase to another store just to no deal with him.

There is a lot to see here, there is literally something for every room in the house.
Today’s visit was simple, ran in for a hamper and a liner.
The people here are friendly and super nice.

I have been coming to this location since it opened. The customer service here is always first rate consistently through the years. Today I had to exchange a large purchase with my receipt and it was so easy-​you have a customer for life.

I love this place! They have everything you need for your house. They even price match! And the store sparkles like bright light shining through a diamond. I also like how everything is so organized.

Best customer service I’ve had in a while. My husband cleaned our blender and took it apart. Well we couldn’t put it back together without it leaking. They not only let me exchange it they let me put the money toward a different brand so it they won’t happen again. It had been been a while so I didn’t have my receipt. They took the time to look it up under our payment method.

LQQk for the $ 5.00 coupons off a purchase of $ 15.00 or more!!!

BBB has always been one of my favorite stores for home/​kitchen supplies. Though their prices may not always be the cheapest, they do offer an endless supply of 20% off a single item or $ 5 off min purchase of $ 15 coupons. Even though there’s an expiration date printed on them… they never expire and the store always honors them! To top it off, BBB has THE best customer service. If you want to buy something online… order it thru the store and you can take advantage of whatever coupon you have. If you buy an item directly thru their website yourself, you won’t be able to use the coupon. BBB will forever be my «go to» store for all my kitchen/​home/​bath gadgets.

I asked Amanda, a woman working the customer service desk for help finding an item & it was the most uncomfortable experience I’ve had at any retail store. She had a look on her face that screamed «disgruntled employee» and a demeanor that implied she hated life. I gave her the SKU for the item & it was apparently too difficult for her to do her job. Some people should not work with the general public.

This is the BEST BB&B that I have ever been to and I have been to quite a few!!!
Super friendly associates. I have been here a few times. ON my 2^nd to last trip, I was holding a huge box of oven dishes and an associate asked me if I needed a cart. (How nice!), and every single associate that came by asked me if I needed any help finding anything. I truly appreciated that.
Also, my most recent visit was the one that impressed me the most. I had just come from BevMo as I looked for champagne glasses. Well, BevMo was selling them for $ 24.99. Appalled, I came over to BB&B to take a look. The same darn glasses were being charged for only $ 9.99 and the cash register dude allowed me to use my 20% off *expired* coupon. In addition to that, he helped me gift wrap for free.
I really appreciate the way that the workers here treat their customers. They’re just really friendly and it’s something I am impressed by. Also love how they blast their AC and it’s always so clean… Will be back!

My husband and I went to this Bed Bath to register for our wedding and they made the experience as great as registering can be made.
My complaint is about the chain in general. If I had to give brides one piece of advice, it would be not to register here! Most everything is overpriced and when you inevitably receive duplicates or «extras» the store will only refund store credit. I know that that is becoming more common these days but having $ 200 in credit to this store is ridiculous. And though we tried turning it into the gift cards they keep by the register, they told us this was against the rules. I’m tired of stores that try to take advantage!!! Registering somewhere like Target, when you have store credit, at least helps you buy groceries or clothes.

I love BB&B; they have all kinds of cool gadgets and gizmos for cooking and such. Wish there was more aisle space. Gets pretty busy on weekends. I like that they honor old/​expired coupons.

purchased a juicer here and when we took it home the motor seemed to have burnt out within 5 minutes, they let me exchange with no hassle and that was great customer service =]

It’s hard to review a chain since often times all the different stores are basically the same set up but there are a few things to mention here.
First off, I love coming here looking for random As Seen On TV stuff haha and the 20% off coupons the mail you goes to good use here. The store is set up just like other Bed Bath & Beyonds I’ve been to and this one keeps its shelves stocked and everything very tidy and clean; something that can’t be said of all stores.
Parking is always easy to find, just try not to park too close to Costco, that side is crazy!

This review is primarily for the Bridal Registry department…
I have two weddings coming up this month, and both my friends are registered at Bed Bath & Beyond. I thought it would be fun if my girlfriend would like to go with me to go gift shopping, so off we went.
Not only were the staff helpful at the gift registry, they printed out both sets of registries for the weddings we were attending, minus the items already purchased. Additionally, they directed us to where the items I wanted to buy were, and to where the free gift wrapping section was once we purchased our gifts.
The store itself is pretty clean and maintained — we didn’t have any problems finding what we were looking for.
Bonus tip: hold on to your discount coupons for BB & B — they honor them, even if they’re expired!

It’s Not As Big As The One In Ontario Mills And Doesn’t Have Everything That The One In Ontario Mills Has.

How can you NOT love Bed Bath & Beyond?!
Everything and anything you need is in this store. And you can find really cool things that you DON’T need, but end up buying anyways here =]
Make sure you have you’re 20% off or $ 5 off coupon ready!

It’s a medium sized store. It has less than the larger ones but it has most things.
The larger ones have bathroom necessities.
Still friendly as usual, always asking if we need help.
Clean and not cluttered.
Customer service is good and they are weary of the long lines and will call for help when needed.

I love this place! Just this location though. The girls who were working here were so awesome. I walked in with my bf in a rush to get a last minute gift for a wedding and they were just on the ball. They helped us find a card and three gifts off of my friends registry and got them wrapped in under 15 minutes! I really wish I had written their names down… damn. If you have never been to a BB&B, just imagine everything you would need for a new home (other than major appliances and large furniture) and you can surely find it here at BB&B. Towels, utensils, dishes, bar stools, vacuums, blenders, Yankee candles (my fave), pots, pans… it is really enough to make your head spin. But the ladies here at BB&B in Chino Hills were more than willing to help. They got me and my BF out of there in a jiffy.

I went to visit a friend of mine in BFE, oh I mean Chino Hills. We dropped by this shopping center which we saw off the freeway and stumbled into BB&B. It’s so hilarious that every BB&B is set up exactly the same! This one was a bit smaller but it was exactly the same setup. It had some cute items for sale but I didn’t pick up anything.
Make sure to take your 20% off coupons! It says for one item only, but if you buy four items, take four coupons and you’ll save 20% off your entire transaction. PM me if you need any. Hahaha. I have a whole bunch!
Oh! Their coupons do not expire either. Don’t worry about the date on the coupon itself. Also you can use them at Linens and Things! :D