Wittmeier Collision Center

Oh how I wish I could give a rating of ZERO stars… sadly I have to give one. DO NOT TAKE YOUR CAR TO WITTMEIER! I took my car here to be repaired (I was rear ended and needed quite a bit of work) and the work took three times as long as they told me when I dropped it off. I’m not that high maintenance, I could have forgiven the slowness (it turns out that they accidentally disconnected a wire they didn’t mean to and had to tow it to the dealer to fix it, then tried to CHARGE ME for THEIR MISTAKE). The biggest problem I had with them is that they do not check their work after they complete it! When I turned on my turn signal as I was driving home from the repair shop it didn’t work. No, the bulb wasn’t burned out, THEY HADN’T PUT ONE IN! Obviously they would have found a missing bulb had they checked to see if their work was successful. So they replaced it. Two days later it rained… I tuned on the rear windshield wiper, it was pointing the wrong way. It did a great job of cleaning up the tailgate, rear windshield not as fortunate. Took it back again. They fixed it once again. Goodness knows why I was surprised that the next day my keyless entry didn’t work on the rear door. I took it back (yes, for the third time), and they never figured out how to fix it. Left it overnight for them to work on, they still couldn’t figure it out. I took my car home in frustration. It has never worked right. Well, now you’ve been warned! Find a place that will actually repair your car.

Wow. This place deserves five stars and then some. When I had a choice of collision repair places in Chico, I didn’t have any idea where to start. I visited the place on Park Ave but they seemed very disorganized and overwhelmed so I went with Wittmeier instead. I’m SO glad I ended up with Wittmeier! The secretary went way beyond expected service and arranged a rental car pick up, gave me a phone number for a local locksmith (I had lost my car keys the night before it was due to be dropped off) and called me back on time, every time she said she would. On top of great office service, the repair guys fixed an existing dent free of charge and completely cleaned my car. Like, detailed it. So awesome!

I had three cars repaired here. No I am not a shitty driver. Each time they did a very good, job, and the repairs were long lasting. The staff works with you and your insurance carrier to get the job done on time and paid.

I have had 3 cars repaired/​body work done at this location and they have always done a 1^st class job with fit and finish.