Skyway Smiles Pediatric Dentistry

Dr. Palmer is simply the best pediatric dentist in Chico. He’s wonderful with my children and they love going to this practice. The assistants are friendly and great with my kids. The staff is super nice and on top of it. Scheduling has always been great and they accommodate my busy schedule. I was able to print the new patient forms out at home from their website and fill them out at home ahead of time. The office is very nice and welcoming. We’ve been to a couple dentists in town and Dr. Palmer is now our forever dentist! So grateful we found him and it makes a huge difference when your kids «want» to go visit the dentist! A huge relief for this mama!

We’ve been going to Dr. Palmer for 2 years with my son & have had nothing but wonderful experiences! All of the staff are friendly & sweet to my 3 year old who can be fearful & shy in doctor offices. Dr. Palmer has always been extremely professional & understanding to my son’s reaction. He offers comfort & has him sit on my lap during exams. The end of our visit ends in a high five & a big smile.

My son has been seeing Dr. Palmer since he was 6 months old and I couldn’t imagine a better dentist. Each time we are greeted with warm smiles and friendliness that makes us feel very comfortable. My son is now 4 and for the past two visits he has walked back with Dr. Palmer by himself and has always had a great experience. My daughter will have her first visit with dr. Palmer next month and I am 100% confident in taking her to see him.

Not sure how there is a 5 star rating when only one person gave this rating (maybe a friend)? There are two 0 star reviews on a somewhat «look further to find area»…so I’m hitting 1 star in hopes maybe the other reviews will show up?!
This place/​Dentist Palmer is absolutely absurd & horrific– while it didn’t happen to my kids I watched & listened from the next room over, even getting up to see if it was in fact the dentist treating this scared lil guy this way or the child’s father. I could not believe the way Dr. Palmer was treating this lil guy, saying things like «it doesn’t hurt, if u think this hurts, I’ll go get the shot for your mouth & see if you’re still saying it hurts». He actually came back to the child’s room holding the tray & shot; saying «are you still saying it hurts, if you want to cry I can give you something to cry about» …:WHOLLY…S#%+!!! I could not believe what was happening!!! I took my kids out of there and have never looked back–
I really hope something is done about this dentist, I’ve heard from two other people with small children who’ve had similar experiences here. This behavior/​attitude is completely out of line for anyone in the medical field, especially working with pediatrics! I’m sure he’s ruined a few kids perceptions on going to the dentist &/​or just learning how mean some people can be. I feel sick over the poor lil kids who’ve been subjected to his behavior. Hope this helps someone.

Very happy with the service received so far here at Dr. Palmar’s office. Kristy at the front desk is more than willing to go over, in detail, your benefits, what’s covered by your insurance, etc. Very willing to work with you on payments. Easy to work with all around. Office is simple, clean, and professional. Kids have a separate waiting room with iPads, chairs, and video games. You really feel like you are in control of what treatment your child receives instead of sending your child back into a room and not knowing what’s being done as far as treatment goes.

Avoid this place like the plague! We have top health/​dental insurance yet our three kids were rushed around like a circus. Two of them received about 4 – 6 seconds with the dentist who didn’t even know their names and the third didn’t even see the dentist. Teeth cleanings consisted of rushed, 30 second procedures so they could substantiate billing. Absolutely no explanation or hint of what was done (to us, the parents) at any point by anyone. It’s apparent that this place wants to get as many kids through as fast as possible and to make as much money as they can with as little contact as possible. We’ve had horrid experiences with billing and visits in years prior but do to insurance reasons, we were forced to try again. It’s now apparent what we’re up against and I will pay the extra money to find someone in the next big city (60 miles away). I’m a health care professional myself and have a lot of sympathy for scheduling, bad days and the bustle of a busy practice but this review is the culmination of multiple absolutely awful experiences and I would not wish this place on my worst enemy.