The manager tried to help me today find shoes. I explained the shoes I wanted to find and chuckled saying something along the lines that the kind of shoe I am looking for does not exist. He was very sarcastic, and then proceeded to waste my time telling me I just need to change my socks often… Like what? Anyways, I went to Heel and Sole and found the shoes I was looking for, and without the sass!
Jeff C.
Classificação do local: 5 Chico, CA
I’ll be frank I am not a fan of Big 5’s in general, but this store has clearly listened to those past bad reviews. I always feel welcome when I walk in, and when I need help with a crazy or stupid question the staff is friendly and helpful. I like that they don’t hover over you and let you just«look around» but will respond when you want help. Recently when looking for some slippers to fight the winter chill I was taken across the store to some great thick winter socks because they were on sale. I am very happy with both and with the money I saved. Some great deals, a happy, friendly and helpful staff… Its a good time to drop in…
Aj C.
Classificação do local: 3 San Francisco, CA
Ample parking in the area. Came here to buy some ammunition for my gun. Quickly found the ammo and looked for the 9 mm. Found some and the deals here are so much better than ammo in San Jose! My friend also had a coupon which made the total sale cheaper! What’s a plus is that the taxes are lower too!
David Y.
Classificação do local: 4 Chico, CA
Great store. They have all kinds of sporting goods and very reasonable prices. The staff is, most of the time, very friendly and helpful. They have great sales on sports shoes. The other day I found some Babolat tennis shoes that usually go for $ 120 for $ 59. Very cool.
Sugar B.
Classificação do local: 5 Chico, CA
Small store with HUGE inventory. Any sport or outdoors item can be found. Staff is extremely helpful and will gladly check storage room and other locations to help you find what you need if necessary. Great sales! Wow!
Lori S.
Classificação do local: 1 Chico, CA
About a month ago my husband went in to buy shoes. While looking for his size he came across an empty box. He found another box that was his size and took both boxes up to the front and let them know he found an empty one. At that point they basically accused him of stealing the shoes from the box. They asked him directly if he took them and made him open his jacket to prove it was not hiding anything. This is HORRIBLE customer service towards someone who was trying to do the right thing. We do not shop there anymore and continue to tell this story to everyone so they are aware of the people who work there.
California B.
Classificação do local: 1 San Francisco, CA
The worst customer service! I called today with an issue and asked for the manager. I got the«manager on duty,» who was an incompetent, confused, moron. Besides being totally unhelpful he had the nerve to raise his voice at me and insist that I was to blame! I had been shopping here since I was a kid for everything from running shoes to hunting gear, but no more. i seriously hope this kid gets fired. He was the M.O.D. Sunday 1 – 19.
Jose D.
Classificação do local: 1 Napa, CA
A waste of time. Go to another place. This people does not care about customers.
Peter T.
Classificação do local: 4 San Diego, CA
This Big 5 packs a tremendous variety of products for its size. It has everything you would be looking for at a Sports Authority, just a smaller selection. They have basketballs, baseballs, athletic apparel, some camping gear, frisbees, floatees, everything a Chico State Student would need to fuel non-drinking related out doors fun. Prices have always been on the moderate side for Big 5 and this holds true at this location.
Amanda C.
Classificação do local: 4 Temecula, CA
Big 5 can be really useful if you’re trying to find an outdoor or sporting goods item last minute at a reasonable price. Contrary to opinions of past reviews, I haven’t really had bad service here. The service wasn’t fast and you did have to ask for it. However, when somebody was assisting you, they did everything asked of them in a timely manner. We’ve always walked away pleased with our purchases.
Suzy B.
Classificação do local: 1 Chico, CA
Rude. Dirty. Ignorant staff. I will never step foot in this store again.
Olin S.
Classificação do local: 3 Northern, CA
I haven’t really had bad service at this location, it has been more on the slow side. They usually have a decent selection of outdoor stuff.
K S.
Classificação do local: 1 Chico, CA
As mentioned by others, the owner and staff here are rude and essentially worthless when it comes to customer service. I won’t go back.
Bianca L.
Classificação do local: 1 Chico, CA
This place is ridiculous. Rude, incompetent staff. The whole store is FILTHY, everything is covered in dust. Did I mention a rude staff? Because ‘rude’ barely covers it. They’re downright unfriendly and snotty. I will never return to this business.