Wrigley Rooftops

Don’t go see a concert here! You’ll never see the stage! I wrote them a letter about a week ago and no one has bothered to respond to me. I just posted a comment on their Facebook wall and they took the whole post down. I can’t believe this is the way they deal an unsatisfied customer. Therefore, I’m just gonna leave my letter right here…
Hi Carla, I would like to share with you my experience at the Billy Joel event at Wrigley Field Rooftop Club. My friend and I purchased tickets on July 23^rd after speaking to one of your employees. We were told that we would have a VIP viewing experience, plus the additional bonuses of food and beverages. The afternoon of the event we made sure to call and confirm the time we would be able to arrive. At this point we are informed that we will no longer be receiving the VIP viewing perks and that we had just been refunded that portion of the ticket price. We are understanding women, therefore we were not upset about losing the extra menu and ½ hour of pre party. However, we specifically asked if we would still be able to see the stage. We were told «Yes, you can still see the stage. There are a few obstructed views, but there will be jumbo screens to watch if you find yourselves in one of those areas.» What we should have been told was «The majority of our establishment is an obstructed view with one corner that people huddle in to see the stage.» Another clincher is that the VIP section was eventually opened but by the time we were notified of this the window was completely occupied by people that most likely didn’t purchase the VIP tickets since we were told that the reason of our refund was due to lack of ticket sales.
My friend and I have a true love for music and fun so we did not let the sheer disappointment of your event spoil our evening. We chose to find humor in the fact that we did not lay eyes on Billy Joel or his piano one time during the entire night. The only positive I can give you is your staff were all very friendly. Especially Rachel, Mike and John.
Although we made the best of a bad situation, we want you to know that when all said and done, we feel like what you guys offer is a total scam when it comes to concerts. I wish I could tell you we were the only ones upset, unfortunately we heard many other people complaining. As a business owner myself, I know the importance of reviews. I have a feeling a lot of negative ones are coming your way. It’s a shame.
I think a refund is most definitely in order, unless you can convince me that paying $ 140 dollars for a veggie burger and a six pack of beer is typical, a refund is definitely in order.
I’ll end this letter by letting you know that I flew from Tampa to come to this event at your establishment. I’m now referring to that night as «the time I didn’t see Billy Joel». I sincerely hope you all are more up front with future patrons from now on.

We enjoyed a day here when the Phillies were in town last year. We had attended a game at Wrigley Field the day before so that recent experience allowed for a great comparison.
As a historical landmark, Wrigley Field is definitely worth at least one visit, but if you’ve been to the stadium before, this venue may be a better option especially if you plan on purchasing food and drinking two or more drinks. After comparing what we paid for entry here ($ 89 on Groupon), we realized we had spent over $ 20 more for a day at Wrigley. Additionally, when the weather is less than ideal, as it was during our sweltering August visit, the choice to enjoy the game indoors is appreciated.
I should also add that the food (unlimited pizza, burgers, fries, etc.) was better than Wrigley’s offerings, and the beer/​wine was of a higher caliber.
I would totally visit again, but it likely won’t be til the Phils return.

We went to the Sheffield Rooftop for the Cubs Game. This rooftop is sponsored by Goose Island, so prepare yourself for delicious delicious beer! My favorite Goose Island beer was definitely there — Cubbie Blue! This is a delectable mix of blueberries and Amber Ale. Delish! They also had specialty Goose Island drafts of every varietal.
Moving on to the Food, which was way better than your average stadium food:
1) Pub Burger — Perfect blend of everything you could ever want for an original cheeseburger.
2) Pub Chips — There is a hint of BBQ in these chips, but soooo addicting and delicious.
3) Falafel — A bit dry to be honest, but perhaps this is because I have recently been promoted to falafel diva?
4) Pasta Salad — I must be nuts but I LOVED this! In fact, I had three servings. Yes I eat a lot. It wasn’t completed doused in Italian dressing, more of a hint of olive oil and all the ingredients in a normal pasta salad. The celery was actually crunchy, which I feel like usually gets soggy in most pasta salads. This was an A+ in my book.
5) Chicken Burger — Small, gourmet, and cute!
6) Desserts — ehhh, they seem like they came from Costco, a little too processed for my taste.
All in all, this was the best food I’ve had at a cubs game! =)

We were here to watch cubs vs dodgers in august. If you have never done a rooftop experience — it is a must. It might be a once is enough experience though. We purchased the VIP experience, but it is not necessary. All food and drink is included and sitting on the roof has the better view. The roof is more of a social setting than those who are really interested in the game.
Overall good times!

Wrigley Rooftops are such a fun experience! I recommend this to ANYone living or visiting in Chicago, at least once you should do this! Sure the price may seem steep ($ 100-​$ 200). But you are getting 3.5 hours of unlimited drinks and food along with an atmosphere that is like no other. This location was great, right out from first base. The crowd was fun and it was not over crowded like I thought it would be. The food options were all American and tasty! Honestly I had such a good time on this rooftop mingling, trying food, and drinking that it was hard to pay attention to the game. Consider this rooftop highly recommended.

Came Here With The Family On A Social Media Deal. I Messed Up With The Date I Purchased For And These Guys Were Great And Welcomed Me Regardless. No Problem, Made «My» Mistake Easily Forgettable.

I really like this place a lot. The view from the rooftop was pretty good. Your view from this rooftop is straight down the first base line. The all-​inclusive food and drinks was a very good deal. It was sweeter when I got it cheaper thru Living Social. So, they operate 3 levels (rooftop, top floor, and second from top). There are lots of TVs on the floors and rooftops in case you can’t see the game. It was a chilly day yesterday, but thank god they had heat lamps in the ceiling (top floor only). They don’t have windows on the top floor, but use fabric to cover the areas where windows would be, so some wind can make things chilly. They offered quite a good amount of food (pizza, hot dogs, brats, beef sandwiches, chips, beer, and pop. You are only allowed to get one drink per visit to the bartender, but I noticed people were getting around that by going back every 5 min. or so. The staff is nice and there’s people cleaning up tables and picking up trash, so they keep the place really clean. The washrooms are very modern (no troughs!) and clean. I spent most of my time in the «MVP Suite» which had lots of tables and booth like benches to sit. The lively atmosphere was great.
This experience did change my perception on my expectation. If you think about it, for the cost of watching the game from there instead of Wrigley is hell lot cheaper. I had one burger, 3 hot dogs, and 2 beers which probably would have cost a lot more at Wrigley. The cost of the ticket pays itself here. I would definitely attend one of these rooftops again and would recommend my friends.

just so you know we are very unsatisfied with how your company handled the living social deall for opening day. Also we have found out that you lied to not only paying consumers but to Living Social and you had them send the email out saying you were over booked when in reality you are just money hungry asses!!! after calling today and asking why wait 2 ½ weeks to inform us that you overbooked which was a lie you didn’t even offer us another game or anything. But anyway can call Danielle at 773 842 5387 and ask if there is openings for april 8^th and I bet you 10 million dollars that she would say yes at $ 150 each plus tax… min of 10 people… wtf??? that’s how you treat your customers and cubs fans… that’s unacceptable and you know it… now my group of 10+ who was going to attend on april 8^th for opening day and to celebrate my 40^th bday and who took the day off from work got totlally screwed and lied to… not like you care! but I hope this lets you you know how pissed we are… contacted living social and told them about this too and on facebook everyone will know and be very likely not to purchase anything from your establishment cuz the will get screwed too!!!

Don’t buy tickets from this company… the staff is rude and unhelpful.

I am so glad to enjoy my first rooftop experience here at Wrigley Field Rooftop Club. The view could not get any better!!!
Came here a few weeks ago for a CUBS vs. SOX game! WOW!!! So amazing! Lets just say that I will be doing this every year for the crosstown classic. $ 120 all you can eat and drink! SO WORTH IT!!!
The food there was delicious and there were different types of beer. They offered italian sausage, wisconsin brat, classic ballpark hotdogs, burgers, potato salad, and even SOFT SERVE ICECREAM!!! I was drinking the classy Blue Moon all day long. The crowd was friendly and we all had a great time.
There was a bar on the roof and the lower level. Drinks and food are easily accessed. Definitely was worth the money!
I cannot wait to go back to this rooftop. There was nothing that was blocking the beautiful view of Wrigley Field.
TIPS: Get there early, and claim your seats!!! Because they book this place more than the seats that are available. We ended up standing, which was not a big deal.

Overall, this was a great experience. The view of the field is surprisingly good from the rooftop deck and seats. The view from the VIP area (the bottom floor of 3 floors) is really pretty lousy.
The food is plentiful and the serving lines moved very quickly. The food was above average. The ice cream was excellent. The lines at the bars also moved quickly and the beer selection offered something for all tastes.
A few general comments — The employees were friendly and helpful and the facility was very clean. The entry system was a bit of a mess to get up to the rooftop, but it worked out in the end. I also thought they might have overloaded the rooftop with people — finding a seat was difficult. If you are there to primarily see the game, I highly recommend getting in line early and heading straight to the rooftop to secure seats.

We bought tickets for this rooftop and had a fantastic time (this coming from a sox fan). The game was rain delayed for about 2 hours, and the staff was so nice and even opened the MVP rooms to let us sit inside. The manager was great too, after originally saying he would have to shut the drink deal down early because of the delay, we were able to drink throughout the game when it finally started. I would definitely go back!

Shame on Wrigley Rooftops for selling tickets to concerts with no view and no accountability. I purchased two $ 150 tickets (double the face value of the actual concert tickets) and had ZERO view of the performance. When I inquired about a refund (for $ 250, taking into account that we did eat and drink minimally), I was simply told ‘we don’t give refunds’, and I was offered passes to a Cubs game instead.
As I’m not really a baseball fan, and live in Omaha, this isn’t acceptable. After that initial response, I did manage to get a hold of management, who did refund half of my purchase price. I personally felt that this wasn’t acceptable, but the BBB thought otherwise. If only I would have known I could have asked for a refund the night of, as management informed me via our BBB-​mediated correpondance, I immediately would have…
Anyway, I’m sure this would be a great place to watch a baseball game, but even under those circumstances I won’t be back. No amount of included food or drink makes up for lack of a view to a concert I planned my whole trip to Chicago around, and the whole experience left me pretty disappointed. Plus, since they didn’t have the passes marked for that specific event, it’s free reign for anyone who’s ever been up on the rooftop before, which also makes it overcrowded.

I had a terrific time at this rooftop with my boyfriend. The food selection was huge! Wrigley rooftop provided their guests with brats, italian beef, pizza, burgers, chicken sandwiches, chips, etc. They also provided various beers, wines, and flavored slushies.
The facility is divided into three sections: MVP suite, club level, and the stadium rooftop, which all provided flat screen tvs for instant replays. All levels are very clean, which is what I always look for. The staff is very friendly and made sure the facility was well-​maintained from cleanliness to their stock of food.
However, I would have never purchased full price rooftop tickets. The only reason we went was because we purchased a groupon deal for $ 70. I probably didn’t get my moneys worth because I didn’t drink enough! lol but the cubs did beat the Rockies that night! woohoo!
The reason this place gets only 3 stars is because there was hardly any room in the mvp suite level, and the price is crazy expensive without the groupon. Sidenote: there were a lot of bugs considering it was such a cold night. And a bug got in both my beer and my slushy! argh… they should get some citronella or something… lol

I’m a fast clicker but I always miss the darn Groupon. Groupon got too popular! Luckily, this also popped up on Goldstar one day and a few clicks later I’m one more item crossed off my Chicago bucket list.
The three floor club, had a mid level with fancier fare, cheeses, sliced roasted beasts and a quality espresso machine and draft beer that’s served beyond the 7^th. The interior design was modern wood, slick bathrooms that beats the Wrigley troughs and a wide open window to view the game. Upstairs from that is ballpark food, italian sausages, dogs, brats, italian beefs and I ate one of each. They also had pizza and ice cream, but I stick with the tubes of meat. Another bar here and yet another all the way at the top in the canopy (though that stops serving when the innings hit 7). It was a perfect day, the crowd lively but not too oversold. I imagine on a rainy day everyone would be hunkered down, crammed together inside but this was ideal, a nice departure from the masses below.
Considering food is included here’s the math:
4 Beers X $ 8 value + 4 meat items X 6.50 value + coffee X 2.50 value = $ 60.50 in food
So at the discount rate it’s like buying a $ 20 ticket but way cooler.

Brrr… so cold tonight!
The rooftop seats are fun! A friend of ours got tickets on Groupon for us. $ 70 includes all-​you-​can-​eat food and booze! What?!
The food was actually really good. We had chicken and carnitas tacos, chicken andouille sausage on a pretzel bun, cheddar burgers, chicago dogs and other dogs. Pretty good stuff. The beer selection was also varied as well. Beer and wine, no well drinks but it was still a good deal.
I would have liked a couple heat lamps because it was windy and cold as shit on the roof. I’m also a newbie to Chicago so I might have been a bit wimpy. It was too cold to stand there and watch the game, I’ve had to warm up downstairs and then head back up for air.
Other than that, I enjoyed the service and the experience. And at the end, WARM chocolate chip cookies and brownies!!! YUM!
Not sure if that was worth $ 70. Maybe $ 30-​$ 50 range. I don’t think I ate enough or drank enough to make up for the price. Other than that, a good game experience.

Love watching the Cubs but hate the dirty restrooms, cold food and limited beer selection at Wrigley Field? Then Wrigley Rooftops may just become your new favorite way to watch your favorite team play.
The bathrooms are spotless and modern, there are many menu choices to choose from, there is a full espresso/​cappuccino bar, and the regular bars carry a wide variety of beer, wine and soda. And my favorite thing? A soft serve ice cream machine that allows you to create your own sundae or cone complete with nuts or cookies!
We were on the 4^th and 5^th floors (the lower being the indoor climate controlled food area and the upper being the seats to watch the game) The extra wide stadium seating makes you the most comfortable that you’ll ever be at a Cubs game.
Surprising to me– even though you are across the street from the stadium– the views of the game are great although you do feel a little removed from the «in stadium» action. Don’t fool yourself, though, into thinking that the drinking rules change for a private party. They still won’t serve you a beer in the last two innings of the game. Odd.
Prices seem reasonable given you have unlimited food and drink, and get to watch the first place Cubs play. So grab a group and get to the Wrigley Rooftops.
Woo-​Hoo! Go Cubs!