Wicker Park Dental Group

Went in to have some fillings done, and they found some issues that I wasn’t aware of. Dr. Gopisetty was very nice and guided me through the whole process.
However:
1) Two months later, one of my fillings came out. I have an appointment within the next day or so, but this makes me feel less confident about them.

This was a dentist change for me since I moved to Wicker park. Dr. Gopisetty was great. I came in initially for an exam and had to come came back for some fillings and a crown (which I was anticipating). He was very nice and comforting explained what he was doing throughout the 2 hours the fillings and crown took. He was very efficient, triple checking all the decay was out. He used the perfect amount of Novocain, I didn’t feel a thing. After all the fillings and the crown– Dr. Gosisetty took out a model and explained to me where my fillings were and how the crown will works. I would absolutely refer him to a friend.

I am re reviewing Dr. Dorch.
He is amazingly patient, gentle and caring. I will never go to another dentist while in this city.
My insurance was changed through my employer and I was required to switch to a DHMO supported dentist (NOT Dr. Dorch) as a result. After using just the brushing device (no floss, pick or anything) I was told I needed 20 cavities filled. I was weirded out and waited an entire year to switch back to Dr. Dorch because I know that there was NO WAY this could happen.
Today with new insurance card in hand I had my first appointment back. I need ONE filling.
Its like riding a bicycle, good to be back. Dr. Dorch has preformed a root canal, fillings, and has helped me with my front tooth which was a trauma tooth at age 9. Through all of this I know I can only trust him.
At today’s appointment he told me I probably needed another root canal on that front tooth I’ve been having trouble with almost my entire life. He said we needed to think about what we should do with it, he pulled xrays from 5 years showing the progression of the tooth. Sadly we are loosing it. I know I’m in good hands though.
I’m so glad I found Dr. Dorch. He’s amazing.

I’ve been a patient for 8+ years. I get cleanings 3x /​year. The entire team is amazing! I’ve referred friends and family and they are now long time patients.

Dr. Dortch is a great guy. He’s everything these folks say he is: gentle, informative, intelligent. But his reception staff, while incredibly nice, does a less than awesome job of answering the phone, calling you back, and scheduling appointments. They are frequently away from the desk when you call and it usually takes weeks to get in to see Dr. Dortch. If you have an issue that requires quick treatment, like so many dental issues do, this is very frustrating. Also, his office hours are very limited. No weekend appointments, only four weekdays, and a really long lunch break in the middle of each of those weekdays. In summary, the office staff are as elusive as the Sasquatch.

Please take into consideration that I have NOT been treated by the dentist or staff!
My three star rating is actually the result of the front-​end patient experience. Wicker Park Dental Group’s website has an «automated» system for creating appointments online. I requested an appointment on Tuesday (⁵⁄₂₄) for the following Tuesday. Just in case, I called prior to leaving to confirm. The office hours say 9am-​5pm, but I called at 9:10am and no one answered (not a great business practice). 9:30am: Someone picked up. I mentioned that I was simply looking to confirm an appointment. Her response was cold and seemingly rehearsed «Oh, that system doesn’t really work — we get an email and we call YOU to confirm.» Okay, so at this point my question was why no one had called to confirm my appointment … They had a week. The only thing that she would offer was a 2pm appointment two weeks from now. No thanks.

I love Dr. Dortch. He is, as others have described, gentle, informative, and trustworthy. No one likes going to the dentist, but knowing I have a good dentist really eases my worries.
The receptionist explains the possible costs before and after procedures – they really take people’s insurance into consideration and tell it like it is.
Plus, Dortch has Tony Fitzpatrick’s art in his examination room. Cool!

Just completed a root canal with Dr. Dortch and the whole process was top notch! He always kept me in the loop about what he was doing while I was in the chair and what the next step was. He was adamant I contact him should I be in discomfort.
His front desk assistant, Diana, was great in letting me know about what to expect billing wise, and they always give you a courtesy call to remind you of your appointment. Dr. Wine has moved on to orthodontia, but if this location works for you, I highly recommend Dr. Dortch.

I have been to Dr. Dortch a handful of times and always been pleased with the care. He does not treat areas if it is not necessary and had a very gentle, communicative manner. The office staff is nice and always been very organized with my billing. I would reccommend this office.

I have been going to this dental clinic for almost three years and have been very pleased with the level of care that Dr. Dortch has provided. He is very thorough and gentle and explains everything he is doing and why. The only reason I did not give five stars is because I have had to deal with some minor clerical issues (they forgot to update my address with my first request, sent me a bill requesting my copay before my insurance company had processed the claim).

Odd — I thought that I had reviewed this place but I guess not. This was my dentist from 2003 – 2005, and silly me — I couldn’t remember the name of this place so I had to go into my online bill payments through my bank just to find it.
All I really had done in my brief time with them was cleanings and I had a couple fillings done by Dr. Dortch. Also, when I was in between insurance companies, they worked with me to set up a payment plan for my root canal which at the time, was greatly appreciated. No major complaints — friendly staff and good dental work. The only minor complaint isn’t actually me but my boyfriend at the time (now, fiancé) went in for a dental cleaning and they charged him even though he had insurance and really should have had it for free.