We’re There Pet Care

WTPC is the BEST. With all the dog walking companies out there, it is hard to know who to chose but WTPC has been around for over 20yrs — that says a lot about the quality of their business. Everyone from the management to the actual dog walkers are great — they are extremely accessible by phone and/​or email. It is easy to request/​cancel services on their online portal. I wouldn’t trust my puppy’s care to anyone else. In addition to my puppy, I have a dog aggressive dog (who I opt not to have anyone else walk for my own peace of mind) — WTPC took the time to get to know her so that she can be out and about in the house when they come over — the fact that she trusts them in her home is a true testament to how patient and kind they are to dogs. Jordan, our dog walker, leaves notes about both of my dogs, even though she technically is only responsible for the puppy — I love knowing they are in good hands when I am at work. Thanks, WTPC!

I can’t say enough good things about their dog walking services. They are reliable, easy to work with, responsive, and professional. Their goal is to exceed their clients expectations, and they deliver. Casey, our dog walker, always leaves notes and let us know how our pup did that day, and we love the peace of mind that he’s being taken care of while we are at work. Desi, the manager, is always prompt in her responses to our messages, whether we want to add an extra walk, remove a scheduled walk, add instructions for the day, etc.
Great company!

These guys are GREAT! I have 2 dogs (one quite old with special needs) where WTPC has been walking my «children» for over 12 years. I am confident that any of the walkers that service our pouches needs give excellent service. They leave a nice status report on the dogs «business», refill water bowls, clean them up during bad weather and so much more. I am sometimes home with they come and my dogs are SO HAPPY to see them, just as if they are visiting with an old friend. Kudos to Rose and Nate.

I love We’re There. I have been using them for almost 1 ½ years. My dog is a rescue and he had some issues early on, but Desi and her staff worked with me (and didn’t give up!) Gabe and Nate are the best and they LOVE my dog! I would be lost without them.

We’re There Pet Care first took care of our cats after one of them was in a very serious accident and needed care to even come home. Desi was there several times a day to help us get Amadeus home and well! We were even able to go away on a previously planned trip in the the time that followed his healing process, feeling that not only if there was a problem, it would be noticed and handled swiftly and well, but that both cats had good and loving care while we were away. Amadeus continues to flourish so we know whenever we go away, we can count on We’re There Pet Care to come and keep everyone happy and healthly!

My kitty is WELL taken care of, the daily notes are hilarious to read, and more importantly they will go above and beyond! Nate was even going to Federal Express my medicine that I forgot ! Highly recommend the team.

We’re There Pet Care is AWESOME! Desi and the WTPC team offer premium, personalized and professional pet care. They were recommended to me by my veterinarian’s office (Family Pet). That gave me great peace of mind and comfort right from the start. My dog, Abby, has been cared for by We’re There for more than a year. She is always so excited to see Rosie or Desi. They provide excellent, consistent daily dog walking/​play care — and they’re also available when I need them for overnight sitting. Desi, Rosie and the We’re There team are helping me raise a happy, healthy puppy. That’s something that I’m extremely grateful for.
I HIGHLY recommend the We’re There Pet Care team!

This company was great. I had a last minute need for someone to look in on my cat for four days, and they were more than accommodating on short notice. Desi, a Managing Partner, met me promptly at my apartment to get my keys. She immediately bonded with my cat, asked all the right questions, and even offered to water the plants. When I got home, I got a «Pet Report Card» describing each day’s visit from Alex, the caretaker. He filled my cat’s water every day, cleaned out her litter box, and clearly spent time with her, since she was in calm, happy spirits when I got home. I highly recommend them for cat visits!

There used to be the nicest man there that answered the phones & scheduled the appointments. Since he’s left, you’re forced to deal with Desi. I’ve used We’re There Pet Care several times, & while my experience has been that they are responsible & show up when they say they will, dealing with Desi’s moody personality is enough to make one never want to call again. You never know if you are going to get her on a good day or one of her abrasive & rude days. More often than not, dealing with Desi is downright awful.

We’re There Pet Care met and exceeded my expectations.
I recently had to be away for business for a week and hired We’re There to take care of my cat. They were prompt and thorough during our initial meeting and even offered to check my mail and water my plants.
Upon my return, I found a happy cat and a «Pet Report Card» with a task checklist as well as comments about each visit and the name of the caretaker. I was so happy to have found a service that goes above and beyond and can’t wait to use them again!
Truly excellent.

I called them to take care of my cats over Thanksgiving and they were quite rude with their response. I have a cat that needs a pill 2 times daily and when I told the girl that called me back this she was extremely rude. She told me they only work from 10 am to 2pm on Thanksgiving day and no one would be able to give my animal a pill in the evening. When I asked if she had any suggestions she said look on line and was happy to brush me off. Not happy at all with the treatment. I know they are owned by Family Pet and I love them so I am a bit shocked that they were so rude and unwilling to help. I understand it’s a holiday but they are in the business of pet care and that is a 24 hour job. This is the 2^nd time I got a bad feeling about the girl that runs the place since I almost used them the last time I went out of town. Now I have to figure out how to get my keys back from them since I will never use them EVER.
Now I understand why there are not that many reviews since there is not that much nice to say.

We’ve used We’re There for almost 10 years and have recommended them to all our friends for their great dog walking service. Pat has been our walker for over 2 years and he is so good with our often hard to handle dogs. They can’t wait for him to arrive every day.

Absolutely love We’re There Pet Care. The owner and each of the walkers take great care with each of the pets that they walk. We get a daily report left on our kitchen counter (from Gabe) on how the walk went for the day. If there is an urgent issue, we’ll receive a phone call from the owner directly.
We love We’re There and would recommend them to anybody.