Wash Me Auto Spa

Its something about this car wash. Before they remodel i visited this location and i had a bad experience so I figured I will give another chance but this time just did it. I have a crv and they chargerd me $ 15.99 for a car wash on a Saturday morning. Wayy to much. First of ALL their sign is misleading just to get you in the door doing the week anyway I feel. So myself and a friend was waiting on my car. Even though I was the one who paid for my car he ended up talking to her. Listen to this he asked my friend in Spanish if she had another key for my car… I say why because she said because they locked my keys in the car in the iniction… first of all whats car wash leaves the key turnert in the iniction then close the door. So then come out with a yellow little piece of wood and a orange looking hanger. Anyway they did get my door open. We get ready to leave i noticed it was still spots on my car and the rug in the back seat was still wet… the dashboard wasnt clean that good. And whatever they cleaned it with left my car with a bad snell the next day. They didnt even apologize or anything didnt offer a free wash or anything. Then none of the workers would look at me. I see why the line is never long in this location should have went done tge street to pierries detail…

Bought a 13 wash card about 3 months ago for about $ 150 but every time I go there, they seem to be closed. For example: I went today at 1pm on Sat. March 27, and they are closed. I went last week on a weekday around 3pm and they are closed. I only used 3 washes from this card so I feel REALLY ripped off.

I hadn’t had a car wash in a few months and since Pierre’s down the street had a line of 10 – 15 cars, I decided I would take a chance with this place. There were only a couple cars in line but I waited over 20 minutes just to get inside the garage. I opted for the Super wash which was $ 15 (plus a $ 5 tip). Was it cleaner then when I gave it to them? Sure. The reason I gave only 2 stars is because I was overall disappointed and do not feel like it was worth a $ 15 car wash. There were still stains that haven’t been cleaned, a water puddle in my cup holders, and overall water marks everywhere since it wasn’t wiped down very well.
The customer service was okay, I was just not happy that I spent twice the amount I would have paid at Pierre’s and I got half the quality of work…
All in all, I would recommend Pierre’s which is less then a one minute drive down the street. I will not be returning to this place unless I was truly desperate.

Quick yet thorough as well as professional. Conveniently located. Always a line but it moves fast. Great service will definitely repeat.

I went here for the first time and last only because Pierre’s had 15 – 20 cars waiting. I was getting out of the car and the worker waiting to grab the door jammed his finger on it because he wasn’t paying attn. He said thanks for hurting him. How is it my fault this fat pig wasn’t focused on what he was doing and he hurt himself? Later as I was waiting there was screaming and shouting by the workers that I couldn’t see but I knew it was the pig starting trouble. I was glad to get out of there. They all looked like gang banging punks. Never again.

This place is a ripoff. I also bought their Groupon and received subpar service. First of all, they told me it was an extra $ 6 when I got there. I was told 2 hours but it was done much sooner. It was washed but the wax wasn’t buffed all the way so there were streaks all over. Like the others, I got the super Armor All interior treatment. Overall, my 5 year old nephew probably could have done the same thing this place did. I wouldn’t bother going here. It’s not worth the discount, much less the full price.

SAVE YOUR ENERGY AND TIME FOR SOMEWHERE ELSE!
I visited Wash me on Elston a year ago and had a poor experience. I saw a New Management sign posted (New Years Day) and figured I’d give it a shot.
I typically would go to Pierre’s down the street, but with nearly a 2hr wait at Pierre’s I figured I’d try my luck again at WASH ME.
What did I not like?
Employees were messing around. I would constantly see them joking around, laughing, checking their cell phones and moving SUPER SLOW. Complete absense of hustle.
I witnessed the guy who was about to towel dry my car, DROP THE TOWEL ON THE GROUND AND THEN START TO USE. This is NOT acceptable! My brand new car has scratches on my hood now!
I politely informed, who appeared to be the manager. He acknowledged my comment, walked away and made him use a new towel. Didn’t say a word to me or apologize or anything!
They did a poor job of removing the water, door jams and gas tank all had water when I left. Also, they did not wipe down the dash, gauge cluster, center console or the seats. Paid $ 20 + Tip, what a waste.
NEVER AGAIN!
I will gladly pay more money, spend more time at Pierre’s down the street, lesson learned!

They are fast and great service. Price is right too. I am glad they are near.

I had a very good experience with my Groupon deal. I made an appt. for first thing on a Saturday morning. They got me in and out in an hour and a half, were very courteous, and my ’97 4Runner looks like new. They did not try to upsell me on anything. I will definitely return for future detailing.

I purchased a Groupon for a full (interior & exterior) detail for our Pacificia. First off, there was no up charge for an SUV, but also had no issues getting an appt ASAP. We brought the car in for a full detail in advance of the birth of our first child & we wanted an immaculate detail before installing the car seat. All I can say is WOW! Not only was the car immaculate when we picked it up, but the service was 5 star. We will definitely be repeat customers!

I work in animal rescue, so my 10 year old car has had many urine stains as well as barfed up pupperoni. IT STANK!
I got a great deal through Groupon for a full detail as well as wash/​wax. The first time I made an appointment to use the Groupon, my husband was an hour late for the appointment. They couldn’t squeeze our car into the schedule, but they gave us afree hand wash.
We returned the next week for the detail/​wax offer and I was thrilled with the cleanliness of the inside — every little crumb and stain removed. The outside was so shiny and clean, almost like the day I bought it. The best part was the fresh clean smell– NO MORE animal stank!
Thank You Wash Me Inc!

Groupon should drop these People. What a JOKE, Did I say JOKE
*Engine wash (a $ 20 value)
*Superior car wash (a $ 14 value)
*Buffing (a $ 60 value)
*Hand wax (a $ 40 value)
*Interior shampoo (a $ 50 value)
*Conditioning for dashboard and doors (a $ 10 value)
ALL THIS FOR $ 59.00
When I got there the owner I think or the manager starting talking about more money.
Your car is dark you need two coats of wax. add $ 39
Leather condition to seats. add $ 24.99
Shampoo floor mats $ 6.00
I just wanted the Groupon deal. I was getting up set cause I drove 20 miles for this.
Stay away from this place. DON’t BELIEVE $ 195 VALUE maybe $ 99
By the way Hand wax and Buffing $ 60 and $ 40 NOW that the JOKE
DON“T BE FOOL BY the $ 195.00 for $ 59 they play with your mnd.

We brought in our 10 yr old (2 kids, 1 dog, never been detailed) mini van. It took a few hours, but they did a great job. I didn’t realize it could look so good. I had no idea how dirty it was. I love that they’re really close.

I wish I had a better experience with this place. I came here to use a Groupon for a full car detail and left disappointed.
To begin, the Groupon was $ 65 (a $ 141 value) for:
A Superior wash (a $ 15.95 value)
Two coats of hand wax (a $ 79.99 value)
Shampoo of floor mats (a $ 6 value)
Leather wipe and condition (a $ 24.99 value)
Under-​hood & trunk cleaning (a $ 14.99 value)
These are the values stated in the Groupon.
I made an appointment (as required) and showed up at the agreed upon time. When I showed the owner my Groupon he immediately launched into a spiel about all of the things that the Groupon did *not* cover (shampooing upholstery, etc…) and how all of those services could be purchased for an extra charge. Since this was my first time at this car wash I politely told him that I was just interested in getting the services that were included in the deal. He agreed and said it would be 2 ½ hours.
At the agreed upon time, I called to confirm that my car was finished (they said it was) so came over to pick up my car. Upon getting my car it was certainly cleaner then when I dropped it off, and had absolutely been waxed. I paid (and as a good Grouponer, tipped 20% on the original value), picked up my car and drove home. Upon closer inspection (once home) is where some of my problems begin to surface.
My first issue (and I realize that I take the blame for this) is that the Groupon title said «$ 65 for Interior and Exterior Car-​Detailing Package ($ 141.92 Value)» and I bought it without reading the specifics of what was included. The thing is that I have paid $ 140 dollars for a car detail before, and it has been just that, a top to bottom, inside & out, the car is as clean as the day it left the factory detail. This was not that and absolutely not a «$ 141» value. In my opinion the owner worked the numbers so that it added up to a high number, so that people would be dazzled into thinking they got a deal.
* The $ 15.95 wash? I received that.
* The $ 79 two coats of hand wax, I wasn’t there but I’m willing to bet my car did *not* get two separate applications of wax. I think the second application was listed to «pad» the price.
* The $ 6 Shampoo the floor maps? I have rubber floor mats, so mine were washed, but they also get washed when I purchase the $ 9 whole car wash at my normal place — no value added IMO
* The $ 24 Leather wipe down and condition. The result of this was that every square inch of my interior was covered in Amour All to the point that everything was extremely slick (hands unable to grip the steering wheel, shoes sliding around on floor mats) borderline dangerous…
* Under-​hood & trunk cleaning, my trunk was vacuumed out (again a service I get as part of my normal $ 9 car wash) and under the hood? (Which I take to mean the engine bay), completely untouched…
My point in all of these was that I could get the same level of wash on my car at my usual place (down the street) for $ 30 plus tip. To claim this was a $ 141 value is joke, and even at half of that price, it was still an extreme stretch. I was simply unhappy with the quality and level of service for $ 95 out of pocket (Groupon cost plus tip)
In the end the business attempted to pawn off a non-​deal as a deal, and instead of winning me as a repeat customer, they have solidified my allegiance to my normal place, and made me actively not recommend them to friends.

This place is a joke! Do not come here! Very sloppy! Took my car in for a detail, should of taken to my regular spot Clybourn Express. Picked up car and it had dirt and spots of missed spots… save your money and go down the street further south on elston!

I don’t write Unilocal reviews often, but this feels like a public service… Bought a Groupon for a detailing here. The groupon stated that we should call to make appt then when we called we were told to just bring it in because «they don’t really do appointments» a little odd but whatever. Then my wife takes it in one morning only to be turned away and told to bring it back the next. Next day she had to insist that they take it because they didn’t want to.
I called to check the status 8 hours later and they tell me it’s ready. I get there and it’s not ready. Floors are still wet, mats aren’t in, but they tell me I can take it. Get in to take off and… my battery is dead. Have to wait another 20 minutes for them to jump start my car. Now it’s a couple days later and the inside smells like vomit and rotten eggs. I’d take it back to complain but what’s the use.

This place is horrible! There is only 3 cars and they are still working on all of them and it has been about 40 minutes already. All the workers on the floor are just horsing around and not getting any work done. They have a 15 year old kid working and probably doesn’t even have a drivers license. This 15 year old kid is just joking around and not doing anything! One of the guy working is drunk as hell and is shit faced. If u want to see the circus come to this place! They are really slow and stand on your tire to reach the top of the car or suv.

Came here for a full detailing package that I got through Groupon. I was a little skeptical of the place because their hours seemed to vary based on what the guy felt like working that day, but in the end they did an AMAZING job on the husband’s clunker.
His car had so much crap left in it — dirt, chain grease, food crumbs, you name it — it was probably lodged in his car somewhere. But they got rid of it all. This 2005 Accord looks brand-​spanking-​new and smells good to boot.
It usually takes about 3 – 4 hours (i’m going to guess it took them a little longer for our car) and it’s pretty tough to public-​trans it out there so get a ride! The detailing was a great deal because of the Groupon ($ 49 for $ 99 worth of detailing), but even at full price it would be worth every penny…