Walmart Supercenter

They wouldn’t take all my coupons about the store has new managers and they have new rules about the coupons. The workers always seem to have attitude problems. They always have pulled off things in the middle of rows that need stocking. No workers ever say hi not even managers

Called in a Uncle Remus chicken order over the phone. They ask was I paying with cash or credit. Gave them my debit card info over the phone which I thought was because of being busy. I’ll never do it again because! I woke up the next day to check my checking account to find that Uncle Remus cashier had charge my debit card three times! with three different amounts! Called the manager of Uncle Remus and was tolded today that she couldn’t do anything, and do whatever we though fit, Really!

This store was terrible even for a Walmart. Most things weren’t stocked, or put in the proper place and when I did finally find what I wanted there where no prices marked on the shelves or items which was extremely annoying considering that finding any employee was almost impossible especially one that could actually help you. Beyond disappointed in this store.

The promised gift cards appeared at my door today. The address was missing our apartment number but it’s only a two flat so that shouldn’t have been an insurmountable issue.
Our carrier translated the cryptic bar codes and explained that the post office erroneously tried to deliver the certified mail to our previous address, rather than to the current address on the change of address form.
So, Walmart did follow through and the gift card delays were due to a postal error. I feel much better knowing that this store did make a good faith effort to resolve the situation to my satisfaction.
Wanted to set the record straight; doubled the rating of this store to 2 stars. I will continue shopping at Walmart in the future, but will use the gift cards at another Chicagoland location.

I order a game for my daughter online but for got I had lost my ID so i called store and told manager what happen and he told me as long as I had the pick up email i will be fine, so i get to the store and they tell me no i told them why would i leave my house which i was throwing a bday party for my daughter to pick up a game, i was upset and on girl who i wasnt speaking to said some under her breathe and i said excuse me and she looked away, so i had other things in my cart to pay for and i was next in line and the same girl looked past me and took the people that was behind me and i said you know i was next and she just ignored me, than after she was done with the other people i put me things one the corner and she just walked away and went by the lobby, so unprofessional her name is Shyesha, out of all the people that was working only one person told me to call Walmart and change the pick up name to my friend that was with me, I wish I remembered her name cause she saw i was upset and found a solution and she was real nice. I like Walmart, always find a good deal, I even bought a tv that day, a bday present for my daughter, but this one rude person just put your rating to one star. Don’t get me wrong a lot of the people that work at this Walmart are rude and have no customer service at all but they did not treat me as rude as Shyesha. You guys need to have more customer service training.

Agree with all the reviews. Terrible customer service.
Never order online takes forever and btw they lost one of the items I order :/

Avoid this place at all costs! If you want to buy makeup especially! They will make you wait an unbelievable amount of time at the jewelry counter (you can’t go to a normal register) and then tell you to go to a normal register… All employees were rude, inconsiderate, and seemed to not know how to do their job. I wish I could give it zero stars.

I was looking for a book
And not fined it
Soon I took some groceries
Prices are really good compare to kmart, jewel or even target

Actual feces on the bathroom floor

I was driving on my way to a no heat service call I was Passing this Walmart and my contacts were bothering me and I was rubbing my eye so I remove the contact and I could not get it back in so I called this Walmart to find out if I could purchase new contacts here it took over an hour where they transferred me to 10 different people and finally someone told me that yes I can get contacts herebut I would need a prescription so I asked the lady if I can get the prescription there she said yes but I have to make an appointmentif you’re passing this Walmart and you need contacts in emergency they will take a long time to give you a answer and They can not help you right away

By far the worst Wal-​Mart in Chicago. If you ever need a reason to vote against a $ 13/​hr minimum wage, this place is it. The employees talk to each other the whole time, disregard the customers, don’t know where half their inventory is, and are overall rude. Go somewhere else where the employees actually care about their jobs and you’ll have a better experience.

Im all about providing GREAT customer service, but this place is one of the worst places to find it. I don’t understand if their front end has a manager or front end lead because the lines are always long, they have no sense of urgency, and they seem to have more personal conversions amongst themselves then making sure the customers are being taken care of in a orderly fashion. Don’t get me started on the pallets of merchandise in the aisles laid out all around the store while no one is stocking them. To me, this store’s management needs to be reevaluated, too many people their walking around their with no care in the world about the consumer!

The worst Walmart on Chicago’s west side. Granted good customer service isn’t really alive anymore. But the employees there are just down right rude. A simple hello and have a nice day would suffice but they give you stank attitudes as if you just ruined their day by shopping at the store they work at. I would rather go out of my way to shop any day… This is the last time I will be visiting this Walmart!

If I could give it less than 1 star I would. AWFUL customer service, cashiers are rude and NOT friendly and their produce is disgusting. I bought fruit from them and no more than 2 days later, they were moldy. I will NEVER shop at this store again.

Welcome to the hood! This Walmart should be on welfare. This Walmart has weave stuck in the wheels of all shopping carts. This Walmart does not have carts that roll normally. They either roll to the left, roll to the right or not at all. Be prepared to stand in line for an hour and even though there are 40 registers there will only be about 4 occupied by disgruntled employees. If you have a question regarding the location of where you might find a product, be prepared to get hit with «DAT AINT MAH DEPARTMENT!» I hate it here, there’s never any damn parking!
Ironically they serve the best saucy fried chicken in town.

You don’t go to Walmart for customer service. You go there for rock bottom prices.
You know that, I know that.
It is the closest full service Walmart to the loop and easy to get to on the 65 Grand CTA bus.
That being said, it can be a zoo in there most of the time. I would not consider going on the weekend.
Checkout is always a mess and honestly, at the wages Walmart is paying, it would actually be worth the added expense to staff all of the checkout lanes.

Ah, the main Walmart that I occasionally frequent. The first thing you notice walking up to it is the beggars outside of it. Usually there’s one working the bus stops and another at the front door. Occasionally there’s some teenager selling candy or trying to help with groceries (what they do with the pitiful amount of money they make and why they keep doing it is beyond me.) They do actively try to keep away the straight up smelly homeless bums with ragged clothing and only have «professional» beggars like the homeless people selling «Streetwise» magazine or the aforementioned kids selling candy.
In-​store is your usual Walmart crowd albeit surprisingly not as ghetto as you would think with this store being so close to the hood. I find it ironic that all the white people and hipsters coming from good neighborhoods go to this place and call it «ghetto» or hell on earth when they don’t even know what ghetto is (so exactly why is it ghetto? hmm). The selection they have is alright, most of the things you think they would have are in-​stock. The cashiers are pretty friendly and if they get out of hand they are pretty much blacklisted from working at Walmart (Lucille, a cashier that worked here got blacklisted for defending herself from a customer she provoked lol). They even warn me when I’m about to leave something at checkout which is always nice.
I also noted the «undercover shoppers» walking around in casual clothes that I could see were clearly Walmart employees on the prowl for shoplifters. It was funny because some of them even had poorly concealed walkie-​talkies. I was dressed to the nines one day and noticed some undercover guy come and try to check what I was doing while I was in the electronics area checking out the computer/​video-​game accessories. He was trying to be so nonchalant about it that it became so obvious that I laughed while looking at him which made him walk away in a hurry.
Prices are cheap as you would expect, there’s a couple of strip malls within the area as well so it’s pretty much a once stop shop if you go here. They accept credit cards, cash, EBT/​Link/​Foodstamps, etc. as forms of payment.
Due to the area it’s in I wouldn’t advise shopping here at night though, you’re pretty much inviting trouble.
As always my advice when dealing with customer service is to not come into the store with a «I’m better than you» attitude. People don’t like undeserved arrogance and pick up on it easily.

23 minutes.
That is how long it takes the employees at this Wal-​Mart to figure out if they have Trivial Pursuit in stock. They don’t.
Just forget this place exists. It’s useless, not to mention this location is depressing at best and WalMart is ruining the world.

I give this ⁰⁄₅ stars.
Customer service is terrible.
General employee knowledge is worse.
How can you ask for directions from someone who doesn’t know how to professionally talk to a customer?
Sales are decent. I’d only recommend this store to people who are in-​n-​out customers.
If you have ANY questions, your best bet is to take it up with google.
I’ve been a frequent shopper here but from my previous experience, I would gladly commute to the Walmart location by Cicero & Diversey.
I called with only a few questions regarding the flu vaccinations I was told word of mouth about. The lady that answered was unprofessional in her choice of words, «hold up.»
She kept me on hold for 30 minutes before I hung up. During the 30 minutes she picked up twice to ask what I was calling for.
«Oh ok hold up.»
After the second time I waited 15 minutes before hanging up. Her communication skills were far below average. I would’ve waited an hour if she had said the pharmacist stepped out, call around xyz, is there anything I can try to answer in the meantime, etc.
While in the store, I would ask for directions and be taken further than from where I wanted to go. If I asked about a product they said to try it. I just wanted to know if the box came with batteries or an outlet plug. Just «trying it out» doesn’t cut it.
Again, only come to this location if you’re going to be in and out. Do NOT come or call for general inquiries.

OMG, look at the picture. That is EXACTLY what you will see when you get there.
I know this was going to be a bad experience when I first got there as I went to the customer service line to return something. The lady that was helping customers, was yelling and rolling her eyes at another employee who apparently forgot to clock out for lunch. She was actually very fast in assisting me but I felt sorry for the employee she was yelling at.
We decided to look around in this Wal-​Mart for some items since we were already there. It is strange how disheveled the entire store was. It was as if the store had a going out of business sale and decided that instead of putting the items back, they just piled more items on top.
The great this about this was that you can tell if the item you want has been picked through since pretty much anything that looked as if it were in a «normal» store was untouched. The funny thing was that there were tons of employees around working. I’m not sure what they were doing but they certainly were not replacing items back in the original location. It is really embarrassing place to look at and really depressing as you can see the neighborhood it is in. The surrounding place isn’t really upkept either and it seemed it just spilled into the store.
I am very sure that any corporate manager would be highly upset at the condition of this place. Even the bathrooms were a little off. I mean there were three sinks, two soap dispensers (in which one was literally 8 feet off the ground) and one barely working hand blower.
The saving grace of this place was the cashier. She was very friendly, very nice, and smiled and thanked us for shopping at this Wal-​Mart. Like she knew it was a POS place to enter but she needs a job and is happy that you can over look the mess of the place and still find something you wouldn’t mind buying.
I’ll more than likely will never go back.