Walgreens

I loathe my neighborhood Walgreen’s.
Although this drugstore is open 24 hours, the service during checkout is horrible. Usually I have my spouse hop in the checkout line while I grab our items. Yes, we have to black Friday shop at this Walgreens.
You will find a great deal of their products locked inside these secure shelves. You must page a store associate to grab any of these items. Translation, this equals more time waiting in this store. If you need help looking for an item, forget it. The only help you will find is from the security guard roaming the aisles. If you are truly in need of some help then you will have to wait until you checkout. For the most part the cashier’s are pretty helpful at locating things in this store.
If I had anymore options I would never return to this Walgreens.

Getting slower, they are open 24 hours and you may just need that to get your script. The post office is faster.

Very SLOW. Lines are abnormally long. I only use this Walgreens because it is close by. People there can be friendly sometimes. But the service is still slow. One time, I waiting on line for 20 – 30 to just pick up something from pharmacy. Another time I waited for 20 minutes to buy a bag of chips and a bottle of soda. Only 2 – 3 cashiers are opened at a time, even when it’s really busy. What I do like is that it’s big, bright, and somewhat organized. I can always find my way and things I need easily. Hope to see they speed things up a little though.

I hate that the service is so slow. The lines be long as hell and they have the audacity to only have 1 or 2 lines open. The staff will sometimes be right near the cash registers but will continue on into their break room. The line is long as hell and they see that but they keep going into the break room instead of opening a register up to get the line down. This never happens at the Walgreens in the Caucasian neighborhoods or the Latino neighborhoods. Even the Walgreens in China Town doesn’t have this problem.

Ok, I tried, I really tired to love my neighborhood Walgreens, but the relationship is over. Unfriendly, unhelpful employees in the pharmacy and forever long waits in line that staff appear to be entirely cavalier about. You can save that «Be well,» I’ll be better off shopping elsewhere.

i dropped my prescription off the night before at 8pm they told me 30 mins and it wasnt ready. the next day at 2pm it still wasnt ready until i called to place a complaint and even then had to wait another 30 mins

This is one of slowest Walgreens I’ve ever been in. There is alway a long line and not enough worker to check the public out. I hate when I have to go in there

Nicely remodeled store. Staff are as friendly as they get for a drug store. Great to have in the neighborhood. Pretty busy but the line moves quickly and they are smart about calling in extra staff when needed.

I stopped by this store on Christmas Eve early in the morning before work around 0500 hours. I live two blocks from here and I come in here so much because its always open. Last week I stopped by the store to purchase discounted wrapping paper and two gift cards for Whole Foods and Home Depot. This particular morning on Christmas Eve, I decided to go back there and buy another gift card. I have always been aware that customers can’t use a credit card to purchase Visa, American Express, Mastercard debit cards, and other major credit card gift cards, but I have always been able to use a credit card to purchase gift cards for Old Navy, Whole Foods, Macy. s, I Tunes, Facebook, Dunkin Doughnuts, Starbucks and etc.
Since someone at work had given me a gift, this was the perfect opportunity to give them a gift card especially those that do not require a 5.95 cent extra charge for the card.
The young lady at the counter insisted that I had no knowledge of what I spoke on. She told me (without going a get a manager) that you can’t use a credit card to buy a gift card. I told her «no, you can’t use a credit card to purchase a major credit card gift card» and then I asked her to check. She insisted that those were the rules and I told her «well ok, thanks you» and walked out.
I then took my money to another pharmacy. I purchased a Macy. s gift card. I paid with my credit card Visa and that was that. Then I went to Jewel Food Store. I purchased another Victoria Secret gift card. I paid with my Visa, walked out the store and that was that. What is really funny is online, you can use your credit card to buy any gift card you want, from any store you want except you can’t purchase Visa, American Express, Mastercard, and any other major credit card gift card. Why Walgreens staff are not all aware of this is a mystery to me, but it should not be different for one store and then another procedure for another store. Everybody should be on the same page. I was pissed off, it was bitter cold in Chicago and good thing the competition was open 24 hours too. They had no problem taking my money.

I stopped by this store this morning the cashier was talking to the the guy behind me. then she did a Price check for him now he hanging out on the side of me. (Not). After I said excuse me he was mad but how rude are you to talk at the counter when someone else is at the counter at that time. This store is getting a little bit higher on their pricing to.
Oh yeah
She didn’t even tell me to be well.

The line is always crazy long. Some of the employees have very poor customer service skills, others are extremely friendly and helpful. I never know what I’m going to get. Produce is good. Pharmacy service is even better. It would be really nice if they could fix that security device by the door. It seems to think that everyone is stealing. Tad bit annoying.
Have a good day and be well.

I’m from Bronzeville originally, and I am extremely pleased to see that our Walgreens has been remodeled just like the fancy ones downtown, which I have frequented as well. This Walgreens does what every other Walgreens does, essentially.
The pharmacy could be better at communicating, however. I was never contacted after my script had been filled, I checked in by chance and it was there.
The quick print photo machine does not operate as efficiently as it should and the lines move very slowly. It always seems to be short staffed. But the staff is accommodating and friendly.
I greatly appreciate that this Walgreens came up with many of the other ones.

The Good:
1. Open 24 Hours
2. If milk consumption is high in your family then this is the place you get Dean’s milk atleast a $ less than Jewel Osco
3. Usually u will find security folks roaming around this place in late night.
Bad:
1. Takes awful long at the register
2. Pharmacy will ask you to come 2 – 3 hours late for a prescription and even after then you will have to wait for atleast half hour before you actually get it.

This 5 stars is ONLY for their fresh baked goods, NOT for the rest of the store. It is true that checkout lines can be very slow. BUT
They carry a small collection of really amazing cake slices and cookies from Chicago and even Indiana bakeries that you can’t find unless you go to each bakery. They are located at the end of the aisle right next to the photo department, and you could easily miss it if you don’t know to look. Case in point:
Angelica’s Bakery: German Chocolate Cake, a big packaged slice for $ 2.99 or 2 for $ 5. Delicious! moist, yummy, flavorful.
Mrs. Winters Cakes: «Lunchroom Butter Cookies» big and yummy. $ 2.99 for a package of 4, or 2 packages for $ 5. Taste great w/​a hot cup of tea, IMO. My husband says these cookies taste very similar to cookies that were made in his childhood school lunchroom on the south side of Chicago.
Heaven Sent bakery in Gary Indiana: Butter Pecan cookies. Located in the cookie aisle. $ 6.99 for a white paper bag, smaller cookies, crazy delicious. So worth it. I even wrote a Unilocal review for the bakery we’re so in love with these cookies.

Long lines and sub par customer service