Walgreens

Duane the cash register guy is always super nice and makes the experience a pleasure. The store is clean and has good snacks.

I love coming here. Duane the cashier is my favorite employee. He’s always so nice and helpful it truly makes my day. He is an asset to your team!

I had such a disappointing transaction today at this location. I walked in there ready to spend $ 40 I didn’t need to on batteries, deodorant, whatever. The blonde ringing me up couldn’t me more bothered with doing her job. When I questioned whether the batteries were on sale for buy one get one ½ off, she said she’d have to check and quickly walked away. When she returned she said they were regular price (even though, I’m pretty sure there was a sign about the second set). When I told her I didn’t need the second set, she called for a void and walked away. The manager came up voided the ENTIRE sale and said she’d be right back. Prior to him voiding the whole thing, I said I only wanted to remove the one item and he quickly flicked his key to erase the entire transaction. Rather then have to endure the clerk’s begrudging attitude and give that Walgreen’s $ 40, I figure I’d go to the CVS across the street.

I remember the old one well, and kinda have nostalgia for that old location here, which I later learned was a Dominick’s in the 50s and 60s, before it moved a block south (now Whole Foods). Anyway, I like how this store is much better in its current incarnation, and is more spacious inside. Typical Walgreens, but it does seem cleaner than a lot of other locations.
Be careful if you drive here, and park in their the parking lot. This is where I’ll deduct a star, for that issue I noticed the other day. Just like how the parking lot was with the strip mall containing the old Walgreens that was torn down for the current Walgreens, the width of the parking spaces is still narrow, and in the middle of the lot the paint has already faded on the spaces. Even saw a handwritten note that was stuck under the windshield wiper of someone’s car that they parked awfully in the middle of that parking lot, and I felt slightly bad for that driver! I’m pretty sure people from LA Fitness often park in the spaces by Walgreens (and away from the ‘L tracks, though signage by Walgreens says it’s just for Walgreens customers. bet it isn’t enforced well), so you might want to consider parking in the spaces east of the driveway/​alley and closer to the ‘L tracks if you’re worried about a car door hitting your car.
I kinda wish the width of the spaces would be widened slightly even if it meant the loss of 2 – 3 spaces, but that’s just me.

This Walgreens is remodeled and new. They have a lot of grocery items and general supplies. I never had any problems with the pharmacy (calling, driving through, web ordering or picking up in person), but I always have to wait a while when I am buying anything else up front. There is always a line up at the counters, whether it’s busy or not. The cashiers need to be more proactive when people are coming in the store. If you are driving, just remember that the parking lot is tight because people across in the LA Fitness park here (when they should be parking across the side street).

Fix your panhandling problem. There are always 2 – 3 people outside asking for money, some aggressively, ²⁴⁄₇

This is one of the busiest, biggest Walgreens I’ve been to, and in spite of this, I found the three things I was sent to get right away. Also, despite the longest checkout line I’ve ever seen at any drug store I was out of there quickly, this is a clean and efficient place. Aggressive and annoying panhandlers work the door, be very careful crossing Broadway as local drivers seem to be even more homicidal here than the rest of Chicago.

This place always seems super busy to me at the front. There are never enough cashiers working for how many people are in the store.
I have also had problems with the Pharmacy actually picking up their phone. Last week I called them to order a refill and was on hold so long I walked from our house at Glenwood/​Rosemont all the way to Walgreens and right up to the counter. What.
Not impressed, but it’s a better choice than CVS.

I go to this Walgreens quite often as I live right around the corner. I would always be rung up by the same cashier Dwayne. He’s always really nice and doesn’t ignore me like most cashiers he makes eye contact. Haven’t seen him recently though kind of a bummer. The reason I didn’t give a better score is because the pharmacy service seems to be lacking. I went in today to pick up a prescription. It was around 9 o’clock no line, but also didn’t see a pharmacist there to help me. There was however the pharmacist that sits at the little desk on a computer and ignores you. Was standing there for a whole song, so i asked her if anyone was there. she seemed very annoyed like I bothered her, rudely she said just stand in line (no line) and someone will see you. Few minutes later someone pops out from the back and has a conversation with the women on the computer before even acknowledging me. Didn’t even get my prescription, said had to call my doctor. other than the pharmacy, this place is okay.

Everyone is so nice here!!! Also they carry pea shoots from a local farmer here. Every time I see them I buy them. So good and so fresh!

The new location is awesome, a huge improvement on the previous space. I agree with the reviewer who noted there always being a line at the check-​out. Its’s the same for me. I’d like to see more cashiers or self-​service check out. That said, the new location is spacious, clean and a great addition to a changing neighborhood.

This is my hood Walgreens, and it still feels new– it’s bright, and gorgeous. I use the auto-​fill/​auto-​pay version for my prescriptions, and usually by the time I’m done with the short process on the touchscreen, someone opens the little door (and usually scares me half to death) and hands them over– from beginning to end last night, it took like…3 minutes for me to get my meds– pretty sweet.
Unfortunately, the nearest L stop is the Thorndale stop, and I would prefer not getting hit by errant gang fire. And milk is always much more here than anywhere else.
But those are small quips. :)

New place… looks great. Ok service and much more stuff if u compare with that dump CVS store across the street. Good job.

Now that they totally remodeled this Walgreen’s and it looks great! Larger and more stuff. My only gripe is when I go to pay for my stuff. I have been in there at 10:30AM on a Tuesday, at 10PM on a SUNDAY, 1:30PM on a Monday and every. Single. Time there’s LINE! They need to either hire more cashiers, or get with the CVS program and get some damn self serve checkouts!

Pretty, clean store with the worst customer service EVER-​especially in the pharmacy department. Handed in my ‘script. .was told it would be a 45″ wait. .hard to do when you don’t feel well.
After 45″, I checked in again with Rachel and she looked like a deer in headlights. . didn’t recognize me and could find my ‘script which was «lost in circulation”(??)
Waited another 10″-spoke to the manager (another young incapable) and finally got my pills.
There’s a woman in an «information» booth next to the prescription counter who can’t even look up from her computer to make eye-​contact and help. .for obvious reasons, her name was hidden.
Apparently. these people do not understand that you don’t feel well when you’re waiting for prescription to be filled.
I’m going back to CVS.

This is a review strictly for their pharmacy department, as I’ve never seen the store before they tore it down for rebuilding. I went in to get my prescription refilled, and Ann (staff) asked me if anyone’s ever told me that I can get my prescription for $ 24 off (I currently pay close to $ 90 per month). She then instructed me to go to a website to obtain the coupon. She was so helpful that I’m pleased with their service and I can’t wait for the actual store to pop up. The CVS around the corner needs some serious competition.

This Walgreens is being torn down soon and completely rebuild. While the physical building is gone the pharmacy will be in a trailer in the parking lot. I LOVE the pharmacy staff here they are always attentive and ask how my meds are working out and seem genuinely interested. One of them is very lovingly motherly with me and remembers me every time I’m in for refills. The staff made sure I was in patient assistance programs from the drug company for my meds so my co pay with insurance is $ 0. I can’t speak much to the retail staff here but the pharm staff is AMAZING!

This Walgreens just makes me sad. It’s far off the street and the tiny sign down the block is easy to miss. It’s like they really don’t even want you to know they’re there. That’s probably why it’s never busy in there. Unfortunately, it is the closest one to where I live. There isn’t one even near Loyola — which is really surprising. I’ve written to them about this — all we have around here is a crappy, small, overpriced CVS. And they really clean up, too — because it’s all there is. They really need to just close this one and open one around here. In fact, I’m gonna write to them and give them that suggestion.
Back to this Walgreens. I made a trek down to Walmart to fill some prescriptions to take advantage of their $ ¹⁰⁄₉₀ deal. That turned out to be a waste of time because they refused to fill them for the 90 days. I took the 30, asking them why they couldn’t do the 90 since there were 3 refills. But that’s another story. They did not have one of the medicines in stock, and it was 7X what Walgreens charges. So I thought «great, I’ll just transfer it over and then get a $ 25 gift card.» You’d think that Walmart prices would be less than Walgreens, but that is not always the case.
I went online to transfer the prescription and received notice by email that it was done. I arrive at Walgreens, drenched from the rain and stand there a good 5 minutes while the pharmacy tech chats it up with a customer. I was in full view, and she just didn’t care. If you wanna have a nice chat with a customer after the transaction is over, fine — just take care of who is there and then chat all you want.
Then I am given the Spanish Inquisition. When, what, why, how. I must have repeated 3 times that it was an online order. Then I’m told that she has to call Walmart to arrange the transfer over again. Do I have the number? Um, no. Isn’t this a pharmacy? Don’t they have numbers of pharmacies in the area? Guess not. Then I am told it will take 5 – 10 minutes because she «has to do the whole order over again» so I can get the gift card. Fine. I head over to Dominick’s to get my shopping done.
Finally, they did not fill it for 90 days as requested so I waited, yet again, for that to transpire. Then it was another 5 minutes for the gift card. Geesh. What we have to go through for a lousy gift card is just ridiculous.
To add insult to all of that injury, they went ahead and filled the prescription order that was placed online and was cancelled by both an online tech AND the store prescription dept! I hate having to write all of this about Walgreens, but the truth is the truth. Better armed with information than not.

This is last of a dying breed of Walgreens. It is the old, unkempt, filthy style Walgreens of the nineties. The floors look like they have been buffed with steel wool and sorrow. The walls look like they belong inside a trailer. And the aisles are narrow and uncomfortable.
Upsides?: Harris ATM and Hallmark inside.

This Walgreens is weird.
It’s really run down on the inside and their card selection was the suck.
When I picked up my prescription the pharmacist couldn’t stop telling me about her dry contacts. It was bizarre. And it made me want to leave. Fast.