Walgreens

Visited since my mom needed to buy some bleach for a small emergency. We found this Walgreens on the walk back to our hotel. It is pretty much like many Walgreens you will find; has the essentials that you will need. But, man, overpriced. My mom’s bleach was over $ 3 for one of the small bottles. What a ripoff. When I commented on the price at checkout, even the cashier agreed that the price was too much and suggested that it was better to go to Walmart. 3 stars due to convenience and having what you needed. Convenience comes at a price.

This is the worst Walgreens on the planet. Even though I live nearby I plan on getting my prescriptions re-​filled at a different location. They take forever and are just simply rude. You will definitely wait 20 minutes even if there is one person ahead of you. They also cannot count and I often get the wrong number of pills.

this is the most disgusting walgreen’s. barf. the homeless people outside are brutal. i can’t tell you how many times i have waited in the rx line while no one is working the register. the staff on the phone are even worse. my rx will be switched to CVS.

The best thing about this Walgreens isn’t that it’s open 24 hours but rather it’s right across the street from Portillo’s. Honestly I think just about every time I go to Portillo’s I’m going to Walgreens for one thing or another just because it’s right next door.
The storefront entrance faces Ontario, not Clark and this store even has a decent sized parking lot too.

Super unhelpful. Pharmacist can’t figure out system to get Advil cold and sinus and because he can’t work a system I can’t get one box of medicine. Thanks Walgreens!

Came here yesterday to get a raincheck for a candy bar that they didn’t even have any more of in stock. Everyone that I’ve encountered was rude and ignorant and of course, all black and ghetto especially the one at the register named Laquita. She started an argument with me because she was too dumb to write a raincheck and so she had to ask someone off the clock. The person off the clock told her to tell me to look in the candy aisle and I told her there was no more and she got a huge attitude asking if I even checked. Obviously I checked which is why I asked for a RAINCHECK. So I got out of line because the imbecile didn’t know how to write a raincheck and they had to ask a manager. Then the other ignorant rude attitude lady started shouting that the candy bar wasn’t even on sale so it was self explanatory to not get a raincheck. Wow lol, peel your little eyelids full of disgusting bright blue eyeliner that makes you look like an alien from outer space and look on the ad, you’ll see it on the front. So I get back in line to get the raincheck and I hear laquita, the imbecile who needs to get fired, saying «does she really still want that raincheck» to another employee who was purchasing pantiliners and a newspaper. Lol obviously I do because I didn’t get it from your illiterate disgusting self. So I get to talk to the manager finally and I told him all I want was a raincheck because all the other employees were being rude and didn’t help. Laquita the imbecile started saying «who was being rude to her, she was saying we was bein rude to ha». That’s when I had to get in on her because her attitude was disgusting. I proceeded telling her that if she needs to talk we can talk and she can tell me in front of my face instead of hiding behind the little computer screen and she tried to argue back with me and I told her that she shouldn’t even be talking to me like that because she’s on the clock and she proceeds saying oh you want a raincheck for a candy bar when there’s some up there. I said uh no sweetie there’s none up here and you can gladly check. She looked like she had way too many candy bars in her life time anyways, overweight disgusting out of breath imbecile. The manager didn’t even care when all of this was going on. They need to get a whole new crew with all the unemployment in Chicago. People who actually know how to do their jobs instead of just ringing up customers and people who know how to respect their customers. Funny how all I came in to get was a raincheck and this kind of bull happens and they wonder why the world treats them so badly, because they’re IGNORANT.

Don’t go to this GD Walgreens unless it’s the last one on earth. They ALWAYS take a lifetime to fill a prescription and if you are on your deathbed, they take even longer.

Pharmacist, Keith B has a complete lack of compassion. He should absolutely be terminated. How he has a been an employee there for so long is shameful on the management staff and the company. I will NEVER send any patients to this store.

The worst Walgreens ever. The customer service people are so dumb and soooo slow. In one of the busiest parts of the city with the slowest check out. Seriously, they need to hire new people. The Guy was singing a song while checking me out today (and it wasn’t even playing). Takes them entirely too long to put things in a bag and count money. Will avoid going here as much as possible and I live a block away.

The customer service at this place was so terrible that I literally got a headache. If there was a way to give it less than one star, I definitely would.
Around Black Friday, both CVS and Walgreens ran promotions where you could get certain promotional items for «free» in that if the item is $ 2, you get $ 2 back in store coupon form. Simple enough, right? No. Not here. Here the printer running out of ink/​paper meant they needed to use a new register; they didn’t know their chain’s coupon policy; somehow the guy thought $ 18 worth of coupons was worth 3,000 Walgreens points (it’s closer to 18,000); and between two cashiers, it took forever for them to figure things out. At this point, a sensible store like Mariano’s would’ve put customer service first, and done what they could to make things right, so that other customers wouldn’t be kept waiting. Instead, here they tried to follow Walgreens policy to the letter, except they didn’t know what it was, wouldn’t override anything, and tried to do the checkout based on a system of trial and error! Argh! Why participate in a promotion if the employees have no idea how it works! And this was the second week of the promotion! Surely I wasn’t the only one coming in who tried to use it! Worst of all, I couldn’t ask for the manager-​on-​duty, because I think he was the one who knew less than the initial cashier.
Avoid, avoid, avoid!

Not sure why all the hate for this Walgreens, my wife and I found it nearly indispensable during our six day trip to Chicago. We were in there pretty much every day while in the city (it was steps from our hotel) and picked up everything from beer to nail polish remover to snacks to an HDMI cable (!!). If we didn’t have and needed it, Walgreens was there to rescue us. Sure the prices aren’t fantastic but it’s basically a convenience store. What do you expect?
As for the level of customer service, we had no complaints whatsoever. In fact, I’d say it was above average if anything. One night an employee helped my wife find a corkscrew (we forgot ours and the one the hotel gave us was useless). The fellow was not only super helpful but he remembered us the next day (after only seeing us once) and made sure to go out of his way to give us a friendly ‘hello’. The rest of the staff was just fine as well.
So again, glad we had it nearby and if we stay at the same place next time, I actually look forward to going to Walgreens on a daily basis… I sort of miss it!

The customer service is awful… i tried to purchase pictures for my passport and waited about 30 mins… and when I came the pictures weren’t still ready… When they were finally ready the lady did not cut the pictures as they were suppose to… i told her that I needed them cut and she replied that the machine wasn’t working… i told her that I can’t take them if they weren’t cut properly and she said «ok»… I didn’t catch the lady’s name but she was African American and pregnant I think. she wasted my time and they manager was next to her and did not even try to apologize… i am never coming back to this place again… so disappointed

What a non-​surprise – I just saw another review of Keith, the pharmacist, and his horrible attitude towards customer service. If you’re on the phone with a customer and there are multiple cars in line at the pickup window (including those in a cab) how about signalling another employee to handle things? How hard it that? How considerate would that be? And how about acting like a professional when faced with a complaint?
How about the manager of this store taking steps so this doesn’t happen again?

I am so sick of this one Pharmacy Tech giving me an attitude every time I try to refill my prescription. He is beyond unprofessional and extremely rude. I’ve dreaded going in to refill my prescription because he makes me feel uncomfortable. He is a young blonde gentleman that sort of looks like Doogie Hauser. Never again will I go to that Walgreens even though I live so close.

Not as nice as the Walgreen’s on State and Randolph but it’s not bad.
Great place to stop in and buy a drink, some sunscreen and a candy bar. As long as you don’t want a Fifth Avenue, because they didn’t have those.
Checkout was pretty fast. Store was a little messy and disorganized.

Across the street from the coolest McDonalds I have ever been to in my life!
Other than that, its Walgreens, not my favorite and I am a much bigger fan of CVS. Their card selection was weak and the place has a rundown feel. Much like the Walgreens in Alexandria it is not laid out very well and feels like it is cramped and crowded and they tried to shove too much stuff into a smaller space.
Only one person in front of us in line to check out, but it took FOREVER. Walgreens needs to follow CVS’s example and invest in self checkout.
This place gets a big old MEH from me.

Please budget yourself 20 – 30 minutes if you need to pick up a prescription from this Walgreens location.

This Walgreens is right smack dab in the middle of a bunch of hotels, so you may get some tourist action here.
It’s OK — there’s a lot of tourist junk they are selling in here and it’s not the prettiest Walgreens, either. I am not a fan of the layout.
There’s always panhandlers outside of this location, as well.

***This Walgreens is located near Hotel Felix and is a good place to stock up on bottled water and supplies; they also have a big aisle dedicated to touristy souvenirs***
I am not sure what the parking situation is; they may have their own lot.

There is a pharmacist there named Keith.
Keith is not a friendly guy.
Keith likes to watch you burn with rage as he tells you to wait for your prescription while he is (checking his porn, email, Unilocal acct?) and taking his sweeeeeeet time getting your prescription.
If you are dying of the flu, there is no mercy.
If you have a crying baby with you, there is no mercy.
If you smile and ask nicely there is no mercy.
Not sure if Keith has ever had a good day in his life; and he seems to enjoy taking that out on customers.
I wonder if after dealing with Keith, a customer ever upped his dosage on prozac… something to think about…
I only go here if I am in a masochistic kinda mood or if I am truly desperate.
Oh, I have to end on a positive note: Walgreens has GREAT coupons, and the parking is free! (if you don’t mind being hit up by at least 2 bums on your way in.)