Vicky’s Pet Grooming Shop

Love this place, I’ve been bringing in my dog since he was a pup now I take all 4 of my dogs here! I’ve gone to other grooming places but this is by far the one I’ve had the best experience in, the staff is always happy to see you and your dogs and they’re very knowledgeable, definitely recommend anyone to come here.

Brought my puppy here. They asked that I bring her collar. I brought both her collar and body harness. When I picked her up, they had lost the $ 38 harness. I didn’t have time to stay and look for it, so I said they could call once they found it. Then I receive a call and he tells me, one of their other clients must have taken it! He tells me to buy a new one and he would replace the cost. I wait till the next time my puppy needs a grooming to bring the receipts for the purchased harness. And they completely disregard refunding me for the harness or discounting the grooming. Besides the fact that there was pee all in the entrance of the shop, the place is dirty. TERRIBLE PLACE. POR CUSTOMER SERVICE! DO NOT TAKE YOUR PETS HERE!

I have been coming here ever since my friend recommended this salon. My dog is very scared of groomers and before I would take her to different salons and they couldn’t complete the grooming because of her anxiety. Now at Vickys my dog jumps for joy when we arrive and leaves freshly cut and cleaned and happy! I cant commend enough for people to come here and how cheap it is as well!

I love Vicky’s Pet Grooming. I was always told in different groomers that it was impossible to leave my dog’s fur fluffy and they would just cut all hair off. Vicky’s Pet Grooming makes my pets fur fluffy, soft, and smelling great every time. The staff really shows that they care for the animal and if a dog does not let himself to be groomed, they don’t force him. They call you and explain the situation and try to find another solution to groom the pet without scaring him or forcing him like others places do. I love how they always give me tips on how I can keep my dog clean like removing their eye buggers with shampoo and some baby oil. This place is very affordable compared to many other places I have gone to and the service is way better. I have had no problems with any of my three dogs and will continue to bring them here for a long time.

I’m sad to say my second visit here made me not want to come back ever again. My dog never even made it inside. My appointment was at 9am, which was the first appointment of the day. I show up at 8:55 am and no one is there, lights are off. I look through the window and see two dogs there and many, many dog messes everywhere on the floor. Seeing that made me feel two things
1-​If you’re a business owner you should get there at least 10 – 15 min before your first appointment if you know there’s cleaning up to do.
2– if you leave your dogs alone for that long that there’s that many messes on the floor without food/​water, I’m not sure how you would treat other dogs.
Now I’m not saying they treat the dogs bad I’m just saying that seeing that made me not feel comfortable taking my dog there because it made me have doubts about how they would treat her.
Anyways, I waited until 9:02 and left. How could a business owner be late to open their own shop?! And for their first appointment?! And you didn’t arrive early enough to clean up so that your clients would see a clean shop?!
Definitely not returning!