VapeRite

Was talked into a vaporizer double the price than what I wanted. Was told the battery [which they no longer carry] would not fail like the other batteries I have purchased. This failed in 3 months and their best solution was to sell me a lesser quality USED battery that had resin on it for «almost cost». This was their only remedy even though I was willing to make another purchase. I have purchased items from this shop on 4 different occasions and today will be my last trip there. Very pricey. I was told the guy who sold me my battery, «doesn’t know about vapes and that’s why he doesn’t work here.»
Left very unhappy and will gladly drive up the street to the multiple other and larger glass/​vape shops and surely get a better price on a higher quality and in the box battery.

Just wanted too say you guys are always welcoming and very good at what you guys do ! I always feel welcomed and will be a life long customer! It’s never stuffy or stuck up in there and all the employees are great!!!

Reasonably priced, functional, hand blown, glass sold to you by the artist himself? Yeah, that’s what I was hoping for. Everything is so reasonably priced, the shop is easy to navigate and super clean.
Plus you can’t beat the location, it’s so close to the California Blue Line stop.
I really love this new piece of glass, and I love that I got to meet the guy who made it rather than sending my money to some sweatshop in China.

This place is great! I’ve met Will and Chase thus far and they are informative, super helpful and really chill. Chase got me set up with everything I needed to say Good Bye to cigarettes! From a pack a day (ugh) to 1 vial of juice that lasted 3 weeks. He explained the products, maintenance, a large plethora of options and I couldn’t be more thrilled. I met Will tonight and he was on point– and he blows glass. Kudos to this shop, its a gem!

Came to grab a torch and and Will was super awesome. He was super helpful and very nice. Glad we stopped in

Stopped in here for the first time after work to buy a vape. I’ve been a longtime cigarette smoker and decided it was time to try one. The manager Will was working and took a considerable about of time to explain everything to me. Very knowledgable guy without making me feel like an idiot for not knowing how it all worked. Will be going back here from now on for sure. Excellent staff and one of the best selections around.

Place was excellent to deal with. They had a small selection but you could tell that they had better products. Reasonably priced. Excellent service.

Once again this shop had met all of my needs and questions about vaping, that’s why i only buy from them thank you guys, you guys are the BOMB!!!

Sorry to say, but I had horrible customer service. I was not greeted as I came in (I was the only one there). I knew exactly what I wanted and had to hover in front for help. The gentleman who was working (had a beard) was too busy instant messaging to care. I had to ask several times for his help. I ended up walking out with no purchase. Which is sad, because their products are gorgeous.

It’s hard to grant a location multiple stars when there are such discrepancies with its hours. I’d love to say this is the best smoke shop around, but, coupled with a paucity of professionalism (it is a «business,» yes?) and a disdain for stores that perch themselves on a throne full of lies (hours listed on door are merely a suggestion, apparently), I’m simply unable to do so.
Brah, open the gates and they will come.

Time to write a review:
This is not some chintzy tourist headshop in Lakeview. This place has top notch goods for everyone. I don’t mean they’re overrunning with tons of choices on crap; what they dismiss in selection they make up for with quality, style, and homegrown integrity. And they’ll stand by it.
Went in for the 2^nd time today to discuss a flawed product I got there (no warranty) that I liked enough to want repaired or sent in for the like or for a new one sent in… Instead, Matt (owner?) got on the horn, called the distributor for a half minute, then gave me a new one off the shelf & said it was taken care of, & to come right back in if there were any more problems. He didn’t have to do that at all, & he damn well knew it. Kudos guy. People who are done buying crap from people who don’t care? I’m sending them here.

I emailed the owner Matt about my vintage lighter and he said to bring it in. I left it there on a day that he was not there. A few days later Matt calls me up and tells me that my lighter was fixed. He did not charge me anything and told me exactly what was wrong with the old gal. He also recommended some cigars for a lightweight cigar smoker like me. I would recommend this to anyone who wants a guy who is friendly and knowledgeable about anything related to tobacco and lighters. Kudos Matt!

I’ve stopped by here twice in the last two days. Around 6pm yesterday and roughly 4pm today. Both times the store has been closed with the lights off and nobody inside, despite what the store hours state on door.
Have they closed?

Well I walked in just planning on doing a little price comparison shopping for RYO cigarette tabacco products and was very pleased to find the same friendly and informative service that other reviewers have commented on. The young man working used the best sales pitch ever which is not trying to sell you something (ok I’m smart enough to know that of course he was, but he did a good job of hiding that little fact), but instead just seeming eager to share information about the different products available. He was more than happy to demonstrate a couple of table top RYO machines to me so I’d understand the differences and similarities and he didn’t seem the least put out that I wasn’t really there to spend money at that time.
In addition to demonstrating the products he also provided a couple of hints on how to get the best results to make rolling my own turn out closer to the quality of store bought smokes.
As a result of the friendly atmosphere I ended up going from being just price shopping to buying a nice table top rolling machine that once I got home I found out for myself that he was completely correct that I’d find it a big step up for me and be appreciated. Thanks to the friendly and knowledgeable service I“m sure I’ll be a regular customer.
P. S. If you are going there to buy a table top cigarette making machine make sure they know what size tubes you use (king size or 100s) to make sure the machine you buy will work with that size tube. Personally I use 100s and the electric model does not work with that size tube.

This place is Great!
Very good selection of most everything across the smoking/​smoking accessories category: Pipes, water pipes, vaporizers, good choice in rolling papers, shisha, high quality rolling tobaccos, grinders, pokers, filters, system clean, hooka replacement parts, incense/​candles. Great prices all around.
All run by friendly, very knowledgeable and competent attendants.

For once the Unilocal reviews were dead on. Matt, the owner, gives roll your own demo’s, carries the best ryo-​chemical/​additive free-​tobacco I have ever smoked and has an encyclopedic knowledge of every product in his shop. Rolling your own is so much cheaper, better tasting and much less foul smelling. I use filters, papers and an apron roller but he also has a good selection of cigarette tubes and injectors… it’s actually easier and faster to use the tubes. Stop in, Matt will gladly show you how and make you feel right at home with his excellent customer service. Let’s roll!

This place is THE BEST!!!
If you are looking to get an old-​school /​vintage lighter repaired, this is YOUR place. He is DEDICATED to getting it back in working order and he actually does!
I have so far taken him 2 lighters (one of which I thought was totally doomed) but sure enough he got them going for me. I was so pleased, I made him an apple pie for his efforts!
I’ve got 4 more to bring him tonight!

This is a great smoke shop, Great selection and really nice, down-​to-​earth staff. And are helpful with questions. I will be back here!

Stopped in to pick up some snus — wonderful shop, great to have in the area. The owner was so friendly and passionate about his business. We’ll be regulars.

This is the nicest smoke shop I’ve ever been in. Most shops are stinky or gross, but Ember has such a clean, warm chill vibe. There’s tons of great stuff, including the best selection of glassware (great for gifts). I met the rep from Custom Blends when she was there, and loved their stuff — especially when i think of how much less expensive it is to roll my own. I can’t wait for the outdoor hookah patio to open later this summer!