United Colors Of Benetton

I think it is very unprofessional for a business like this to have a listed phone number that does not work. I’ve been trying to reach someone at this shop because I made an in store purchase at the end of July 2014 which I have not received.
FedEx delivery did not call me when they attempted to deliver so I did not get the package. I’m told by fedex that the items have been shipped back to the store which incidentally is being renovated. I’m not sure who to cotnact to follow up about this because the store number doesn’t work and the United Colors of Benetton website doesn’t list a customer service phone number.
For a fairly pricy store, I expect better service.

Great and helpful staff. Usually things are over the one hundred dollar mark and some are a lot more. But they have good quality clothing and pretty good sales sometimes.
For example I got a button up sweater and a silly long skirt for $ 40 total which is very good for this store.
It’s inside of the norstrom mall but not norstrom store. Very colorful things.

This store felt like a boutique inside of a mall. That was a nice (I love boutiques). The sales associate who helped me was friendly, outgoing, and helpful.
I initially went in only to get a gift card, but enjoyed my experience so much that I also bought a small something to go along with the certificate. I enjoyed my quick peek around the store at modern, euro-​trendy clothing tailored for skinny people.
So why only three-​stars?! Well, my sales associate left part way through my shopping experience (for lunch or for the day — not sure). He did say goodbye and explained that so-​and-​so would now be helping me. Strange because I wasn’t taking a long time (after all, I was just there to get a gift card). Couldn’t he have stayed a tick longer and checked me out?
Also, the store had really, really out-​dated technology. My gift certificate was strips of paper (multiple strips with pre-​printed amounts) that were logged in a three-​ring binder. Their computer was a tube. I asked if it had a color screen. The associate said, «no,» and then thought about it and said, «yes.» I suppose my reason for writing about this antiquated business approach is that I’d expect more from a high-​end boutique-​like Italian store in the mall.

I have only visited this store one time, but everything I tried on fit amazing! I am 5’8/ 5’9 ish and about 135 pounds, so I surf around a ²⁄₄ depending on the store. You would think this sounds like a good figure, but I have my issues with bad portions like every girl. The clothes here seem to be made for my body type. So, if you are tall and overall thin but are large in the chest and have a little tummy, these clothes will really flatter you!
I purchased a 3 button suite with slacks that had tapered legs, and I am in love with it. It was expensive, but I think worth it.
They had a lot of things on sale, but I didn’t buy anything on sale. The sale was all 50% off.
Good for basic heels, pea coats, button up shirts, business clothes, etc…

My husband got me hooked on this. I have bought a lot of things from here over the past couple years. Go when they got the sales, they are great.
Great European styles and actually 8 times out of 10 not made in China.
My husband somehow befriends all the salespeople there and entertains them, telling them how this is so popular in Europe but not so much in the States. It can be expensive, but you will wear the styles over and over again, they are very classic. I always get compliments on my items I wear from here.
You gotta be European to understand. Or not. :-)

I would give this place 0 stars if I could.
I walked in on a snowy chicago day, so yes I probably didn’t look my best since I was wearing a large down coat, snow boots, and my hair was messy from my beanie. I was looking at a pair of pants, in my size, when a sales associated came over to me, asked me what I was looking for and then proceeded to tell me that they didn’t have anything in my size. Apparently I wasn’t good enough to shop in that store in that mall …
There are plenty of places to shop and window shop in Chicago, don’t bother with this place.

Yep, that’s right. I’m reviewing United Colors of Benetton. Why? Because I don’t get it. I don’t get their prices, I don’t get their attitude and I don’t get why the salespeople outnumbered the customers two to one yet not a single one was helpful.
Perhaps they could sense my hesitation when I walked in to look for my niece who expressly asked for a few UCB pieces. It seemed strangely unwelcoming from the get-​go.
I found two items that I, wait… wait, that my niece wanted and inquired on the abundant sale signage throughout the store to see if either item was included. Holy crap, you would have thought I just clubbed a baby seal, kicked a puppy and grew a third arm with the look I got from not just one but THREE salespeople at the counter. One of them shrugged her shoulders and walked away while the other two exchanged some lovely eye rolling before answering what I thought to be a simple, unoffensive question.
Clearly the pieces I picked up were in the front of the store while the sale items were in the back of the store. Ah, yes, clearly. I decided on one of them and returned to the counter where I waited. I had to ask for help and got the «oh, so you’re getting it anyhow?» HUH??? WHAT?
No, no in fact I didn’t «get it anyhow» I let them know in very pleasant terms that my brief shopping experience at UCB was in fact unpleasant and I was off. Sure, that one piece won’t make or break them but still…
I’ll pass, thanks.

Pushy sales people and expensive clothes. Quality is hit or miss. Pants are not lined and shirts are thin.
I bought a suit that has held up well, but the pants are not lined.
Could have been a 3-​star review, had it not been for their horrible return policy. The fact that they even call it a return policy is insulting. Only good for unworn clothes that haven’t been marked down at all and returned within 14 days.
Do not buy from here unless you are absolutely sure you will be happy with your purchase.

I really like Benetton’s style as well. Nice European style probably because most stuff is made in Italy. And another big plus is their sales. The clothes always go half off. that’s a big plus.
What I don’t like is first the type of wool they use. They don’t use merino so it tends to be very scratchy on the skin. Second, I dislike their return policy. I think in more cases than not. it’s final sale. That sucks.
I would definetely go take a look if you like trendy well made clothes though. I have also gotten a ton of compliments of things I have bought there.

I’m a big fan of Benetton. They have some great stuff and they always are getting new things in. I love their suits– they have some extremely trendy suits that get compliment after compliment and they are a nice change from the basic boring power suit that you see all day every day. A nice change from the boring stuff.

Great quality and bold colors. Some class and some edge.

Usually an interesting combination of selection of unique, simple and quality. Their stuff is very durable and wearable but on the pricey end. Gotten a wool coat here for a decent price but it’s very professional looking and fits very well.