Tresley David J MD

Had a follow up appointment with Dr Tresley at Illinois Masonic eye institute. I had A procedure done back in August and I was going for follow-​up visits my insurance of course only covers 90 days after the procedure Dr. Tressley is only in this office once a month on Tuesdays ! So it’s a long time to get in ! My appointment is at 2 PM I show up at a 1:45 they are changing computer systems so everything is taking a long time it is now 3 PM and I’m still waiting I have to leave to go teach so I tell the assistant I need to reschedule they apologize and tell me they are running late because of the new system I say okay no problem then they tell me my 90 days is up so I will have to come back with a new referral and pay !! I say why is this my fault and why should I incur the expense I’m here waiting to be seen you guys are running late? She shrugs her shoulder and says sorry! So I left without being seen after having waited for over an hour for an appointment I scheduled a month ago?!? I can’t believe that they won’t take responsibility for something that is not my fault? And they seemed not really care either !! I’ll never go back there again !! I want my healthcare providers to care about me !!! Is that so wrong ???