Times Square Apartments

There are bed bugs everywhere and the manager knew about it and didn’t inform the residents.
I wouldn’t recommend this building.

I have been out of the building for almost two months now. I received a letter stating I owed for trash and refrigerator clean out (when the apartment was cleaned out, as well as the refrigerator when we left). The letter stated if I didn’t pay at the end of the month (September) my account would be forwarded to collections within ten days. I received the letter on the tenth day after the letter was dated. The letter wasn’t sent until 6 days after it was dated.
I have never received a itemized list of what trash, if any they removed and charged me for. That is against the law! I hope everyone takes my experience with this horrible place into consideration before even looking at the place.
Helen was nice to us as we were leaving, in her wonderfully fake way. She doesn’t care about the tenants, she just cares about moving the next sucker in. The apartments are way to tiny for the price. I now pay way less money and have an entirely bigger place, and am way happier putting this behind me.
Oh and to whomever stole my wall clock and framed picture of the Chicago skyline (I’m looking at you creepy maintenance guy) I hope you enjoy it as much as I have, thief!
Bottom line— please, please live anywhere but here.

The office manager Helen is super nice!
I moved in about 2 months ago and I really enjoy the neighborhood, access to the lake, etc!
Love the gym inside the building, too!
Everything is great. You will not regret.
Again, I appreciate Helen and everyone else being super nice and energetic all the time.
Such a good vibe, love it:)

I just moved in last week. Helen the manager is awesome. She has made my first week there flow so smoothly. She went above and beyond her call of duty to help me move in. I couldn’t get my couch in the service elevator and she was right on top of it. Even got people to help me. Every issue as far as the apartment goes she has it corrected almost instantly when I request it. The maintenance staff is amazing. Friendly and fast. The hallways are in the middle of being renovated and they look beautiful. Only wish they could hurry up on getting the roof top deck back open.

A great place to live. Helen the new manager is doing a great job. She is doing a fantastic job she has spruced up the place. She’s very professional takes all my issues seriously! She’s very professional. Eric the maintenance guy always responds timely and professionaly. Great job. I’m much more happier with my home!

I have lived in Times Square for 2.5 years and I recently decided to transfer to another apartment in the building. My experience here has been good. When I first arrived 2.5 years ago management was fine and I really liked the woman that leased my apartment to me. We did recently go through a rough patch with a crazy/​hot mess building manager. I’ve heard horror stories and I had my own unpleasant interactions with him but he is gone!!! We have a new building manager and she was very helping in assisting me with my transfer to a new apartment in the building. She also has a sunny disposition.
Pros:
1) Location — The neighborhood is great! The following are within walking distance: Target, Jewel, Walmart, 7/​11, public library, numerous bars, Chinese food, pizza, Thai, 2 nail salons, multiple hair salons and banks.
2) Transportation — 36, 151, 148, 135, 146, 80, 78 and Red Line Sheridan stop.
3) Lakefront — 2 blocks east/​Montrose Beach
4) New washers and dryers in the building
5) Bike room and Divvy bike station across the street.
6) Gym
Cons:
1) The walls are somewhat thin. The good thing is its only a problem if you have extremely noisy neighbors. I hear nothing from one of my neighbors and on the other side lives a sports fanatic. I know when a game is on b/​c I hear shouting (He’s a nice guy though).
2) I have seen a roach in the stairwell, but I would not say the place is infested. I actually have not seen one in awhile. And, if you tell building management they will call an exterminator.
3) The hallways could use an update (old hotel building) and I’ve been told its happening.
4) Rent rates are skyrocketing…

I lived at Times Square for a year, and if you read no other part of my post read this — DO NOT LIVE HERE!
I moved in because the rent is extremely cheap for the city (that should have been my first clue the place is a dump). However, cheap rent is where the pros of this place end.
Now to the cons:
1. This place is infested with COCKROACHES. When I say infested I mean there was rarely a day that I didn’t see cockroaches in this building. First thing in the morning, the middle of the day and at night there were always cockroaches in the common areas. They were especially bad on the first floor and in the stairwells, which kept me from taking the stairs. Some of the cockroaches were small; however, sometimes I would see very large ones and one crawled across my foot in the side entryway once! I saw some in my apartment after I first moved in, but after using chemicals, cleaning extensively and using lots of essential oils every single day, I managed to keep them out.
2. The people who manage this building are the WORST! When I first moved in there was a decent guy working in the office, but after he left things really went down hill fast. The people who work there now are extremely rude, unprofessional and at times violent (I’ll get into that later).
3. The common areas are absolutely filthy. I am a dog lover, and I have a dog of my own, but most of the people with dogs at Times Square are irresponsible pet owners. There is a guy who lives on the first floor with a dog that he lets follow him around the building not on a leash, which I would not have a problem with except for the fact that the dog pees on everything, including in the hallways, around the elevators, etc. Also, people don’t train or take care of their dogs so the tiny elevator floor is always covered in dog pee that no one ever cleans up.
3. The elevators are dangerous and rarely work. There are 2 elevators in this building, and if you’re lucky one might be working. If you’re unlucky, you’ll get stuck in one that breaks down (like I did on 3 separate occasions) and learn that not only do the elevators not work, but there isn’t an option to call the fire department from inside of the elevators. One of the times I got stuck my cell phone was on 1% and I had to call the fire department and just hope they made it. Also, once the fire department got there the key that was supposed to be available for them to open the elevator door was missing (imagine that) so they had to pry it open. Once I was out, I told the firefighters people got stuck in the elevators all the time, and he told me to never hesitate to call the fire department because the elevators weren’t safe and I didn’t need to risk getting hurt trying to pry the door open to help myself or someone else. That leads me to my next con.
5. The people who work in the office are crazy. The younger new guy in the office verbally & physically threatened me for calling the office to tell him someone was stuck in the elevator. It was a Saturday and I could hear someone was stuck as I was waiting, and I felt for them since I had been stuck several times myself, so I asked if they were ok. The person just said they were stuck so I let them know I would inform the office, since there is typically someone there on Saturday mornings. When I called the guy working answered and I told him the situation. He responded by stating, «I have this under control. There isn’t anyone in the elevator and if there is they’re passed out because I knocked on it and no one answered.» I told him I knew someone was in there because I spoke with them. He then got extremely angry and began yelling like he was on drugs or something. I’ve never heard someone go so irate over something so simple as a person trying to help. I hung up on him because I was scared and called my boyfriend to come over because I lived alone. The crazy worker then kept repeatedly calling my cell phone back and verbally threatening me. At this point I was thinking this person must be insane because I had no idea why just calling to report an elevator problem would send someone over the edge. In an effort to keep this short, I’ll just say the day ended with me calling the cops, the cops putting the idiot worker in his place, and the cops telling me that I should press charges because of the harassing nature of the worker’s actions.
6. This building is full of scum bags. By this I mean dirty people who steal and don’t work. The don’t work part is important because they steal the stuff out of the package room while you’re at work. There is no package system at Times Square, everything is just thrown randomly in a room that residents have access to. After getting 2 packages stolen I learned my lesson and began having everything shipped to my work.
**I could keep going, but I think you get the idea.**

I lived here little over 1 and half years !! On the whole it was a good experience for the money paid.
Pros:
1) Affordable 1 and 2 bhk apartments
2) Closer to CTA, Jewel, Target and 7Eleven
3) Safer neighborhood (Buena Park) in the entire uptown (One block from this apt, North of Montrose is sketchy)
4) Mini Gym — better condition on all equipment
Cons:
1) Walls are way too thin, every night we could hear our neighbors lolz ;) but you could be blessed with a better neighbor
2) Elevators smell dogs pee most of the time
3) Im y 1.5 year stay elevators did not work 5 times
4) Acting school kids can be little wiered in the common areas (1^st floor) but not really troublesome.
In total if you are looking for an affordable living closer to downtown unmindful of the occasional un-​clean common area and loud neighbor. go for it.

A cock roach ran over my shoe… on the tour. EW. No thanks! This place seems like a great idea and good deal but trust me, its disgusting. bed bugs, cock roaches and very very very did i say VERY strange people.

I just signed a lease to live here for a third year, and I noticed there aren’t any current reviews. Thought I might let you know what it is really like to live here. I have lived all over lakeview/​lincoln park, and had to come further north to get a better deal. The reason I decided on this place was the space you get for the price. I don’t think you could get this much space for under a grand unless you want to live in Edgewater, and who wants to do that! So here are my pros and cons of living at Times Square
Pros:
–Close to a ton of buses, and not too far from the redline. I get all over the city with no real problems. I take the 148 to work downtown and the 36 to get to LP, Lakeview, and Old Town
–Close to Jewel and Target
−7−11 at the bottom of the building. It is super handy when you don’t want to walk the couple of blocks to Jewel
–Bar on Buena is just across the street. LOVE that bar!
–They have a package room. I get stuff delivered with no problems all the time
–Laundry room was just redone. I still sometime hit up the laundromat across the street when I have a lot of loads to do. The guy who owns it is super nice so I tend to do that. It is fairly convenient
–I have never had a problem with noisy neighbors.
–It’s pet friendly
Cons:
No place is perfect, but here are the things that make this place less then
–The roof deck was being rebuilt last year so I didn’t get to enjoy that.
–For some reason the building has had a lot of problems with the water. The front desk is really good about keeping you informed though, but it can be annoying
–There is a fee to pay your rent online. It is what I like to call the cost of convenience
–My only real true complaint is the theater group in the bottom of the building. Profiles Theater. I can’t stand that group of clowns. They have no respect for the people that live in the building. I am on a lower floor, so I hear them ALL THE TIME. They are always in the hallways or outside the door smoking. I find they intolerable. The people who run the office take noise complaints very seriously. So it is not a reflection on TLC, but that of the people who run the theater. These people are rude, loud, and they are the only thing I can think to truly complain about.

Office staff is soooo rude, the rooftop deck was closed for construction all spring, summer and fall, their washers and dryers ruin clothes more than clean them and a lot of the neighbors have ridiculous drug habits, which stinks up the hallway. The apartments are really nice though, and it’s too annoying to move especially since the rental price hike so hopefully this building will get it together. No problems with bugs, a HUGE plus.

Had a terrible experience here. I made an initial appointment to view an apartment here on a weekday at 5:30. Being new to Chicago, I didn’t realize how difficult it is to get on the redline during this time of day so I called the office to let them know I would be late.
The woman in the office answered the phone very unprofessionally and was a bit rude and not at all accommodating to the idea of moving my appointment to a later time. She pretty much told me that the office closes at six and if i couldn’t make it — too bad. She did mention however, that on Wednesdays they have late office hours and are open until 7pm.
With this is mind, I made a second appointment for the following Wednesday at 6:30. My boyfriend made a 45 minute journey in from the burbs and I left work early specifically to see these apartments. We showed up at 6:30 on the dot and found that the office was closed and everyone had gone home.
A tenant who was coming into the building said that the office staff usually leaves right at 6pm and he seemed surprised when I said I had been told they had office hours until 7pm on Wednesdays.
Overall, I was extremely upset that the office staff were so unprofessional and inconsiderate of our time and interest. Obviously, this experience may have been a blessing in disguise because I can’t imagine how they treat their tenants if this is how a prospective renter is treated.
If Unilocal had negative star ratings I would give this place a –2. Even one star is too much for them.

As soon as my lease is up, I am out of here after last night. DO NOT LIVE HERE!!!
First off, this place is starting to be over run with these ghetto tranny drags, not even kidding. They have multiplied like my girlfriends bobby pins. It has become one of the most annoying nuisances lately. Also, they stand in the door way and you have to manuever around them, cause apparently they feel they own the place now.
Second, I have mentioned before, the washer and dryers downstairs never work and you lose your money you put on the card and management wont do anything to help you.
Last night — there were, from the sound of it, probably about 40 people upstairs on the roof deck screaming and yelling until 3 am. I checked it out this morning and it was trashed, I mean tables and chairs knocked over, fire escapes deployed, enough beer cans and liquor bottles to serve a frat for an entire semester.
This place was mediocre at best when we first moved in, but now, my gosh!!! Message me if you want more details.

I think the management must have changed over since the earliest reviews were posted. I don’t love or hate this place, but here are the pros and cons:
Pros:
Great price
Easy transportation access
Buzzer system (I feel safe)
Laundry downstairs (despite the itty bitty washers, I usually don’t have to wait)
They are quick to perform maintenance. We almost had an emergency and someone was on call to come to our apartment at 11pm in the evening
Cons:
–I hate that they won’t sign for packages. I have had to drive all the way to the West Loop just to pick something up from UPS.
–I can hear someone loudly screaming ‘Mah, Let me in’ 5 days a week from outside. Get a key.
–The elevators are slow and are often broken
–Homeless sometimes coming in during the winter (rarely)
–If you pay your rent online, they charge a service fee. But, there is a drop box downstairs for checks.
We will probably stay here one more year for the value. I can’t get this much space in a one bedroom for under $ 1000 anywhere else in the city where I want to live.

Was almost assaulted by someone who had gotten into the building before I moved out and the management refused to do anything to help me.

I’ve been living here in the Times Square building for over 6 months and haven’t had any complaints. They’ve accepted package deliveries for me and put them in my apartment when I’ve asked (on the occasions I don’t make it home before they close). I haven’t had any troubles with doors being propped open or anything to that effect. The elevators were down for maintenance for about a month, but notice was posted. My freezer died on me and they brought me a new fridge/​freezer unit the same day and transferred all of my food while I was at work.
Maybe they’ve finally staffed the management office right and perhaps they’ve been more discerning regarding who they rent to, but I’ve had a good experience with these apartments. The floor I live on is quiet, a few dogs bark here and there, but never for more than a few moments. I haven’t heard children running around or people being loud or inconsiderate on the stairs or in the halls. All in all, it’s a pretty good place to live!

Ditto to what Emily said. If you are a party animal, it’s for you. If you work a day job, don’t do it! I can hear people going up and down the stairs all night long to go party on the roof. And it’s LOUD.

I have lived here almost one year and I have thought long and hard over this review. And in short– this place sucks. If you are thinking about renting here, I will personally help you find something else.
But let me be clear– the apartment itself is fine. Except that on the day we moved in there was trash and supplies all over the apartment. The real reason you shouldn’t live here is the potential people you will find yourself living next to. Maybe it’s just my hall and they decided to throw all of the worst people in one area, but hey, why take that risk.
People blare bass and techno music at any given time. 2pm, 10:30am, 11pm, you name it and I mean blaring. There is also ridiculous amounts of dogs barking. And if the owners don’t come home, you can expect to hear them barking and yapping all night long. Children are allowed to run up and down the hallways and scream at all hours. The other residents here are some of the laziest most inconsiderate people I have come across in a long time.
Then there are the lazy sacks who stuff the trash chute with bags that are too big. It must really be asking too much, for adults to walk down a few flights of stairs to throw it in the dumpster if the bag is too big. So they stuff the chute full, and the next idiot comes along and just throws another bag on. It always smell like shit in the hallways because people won’t properly throw away their trash.
And what really grinds me, is that all I want to do right now is take a shower and there is no water pressure.

I have lived in this building for about 6 months now — long enough to know how much it sucks. The following are some of the problems that I have had:
Heater fan broken (either airplane engine loud or not functioning) — 5 times
Garbage Disposal not working — 2 months
1 Elevator not working — 6 days
Ceiling leaking into my apartment from roof (directly above the pillow on my bed) — 1 time
Packages not delivered to my apartment before closing the office (when it is a «service» they provide to residents) — more than 5, i lost count
Money lost from washing machines malfunction — + $ 10.00
Lock quit working one day, luckily, it was my dog walker trying to get in (during their office hours), if I had come home from work, my dog would have been locked inside and I wouldn’t have been able to get into my apartment.
There have been other issues — the «secure» building leaves the entrance to the alley open a lot, the side door gets stuck and doesnt close all the way. Basically the building is very old and has many, many problems. It gets 2 stars because I have a decent amount of space, including lots of closet space, and it is dog friendly.

I’ve lived in this building for three years and their insonsistency and lack of communication has caused us a great deal of financial problems. Ongoing legal battle right now. Avoid them at all costs.
I had a friend that used to run the building I’m currently living in, and he recommended that I get out as soon as I can.
In three years we have gone through five or six property managers at my building. They will sue you at their soonest legal (or sooner) opportunity. Turnover rate is surprisingly high. Very unfriendly manager (Chuck). Glad I’m finally out of there. Poor maintenance. Elevators are always broken. I have actually seen them tape a piece of paper that says ‘5 DAY NOTICE’ in large letters on someone’s door. which is really rude and indiscreet of them.