Thrive Integrative Medical Spa

Been going for a while even before the suite was the current location. I’ve had more treatments and variety at the Gold Coast location however I still find the hair removal at the other location far better. I’m sure it’s different machines. I try to buy the touchups when there’s a sale and the hair has been greatly reduced to about twice a year now.

I have gone to thrive for about 2 years now and have had an awesome experience! Such a welcoming environment. Services are on of the best I have been to! Results are practically immediate. I recommend the chemical peel and microderm for acne treatment. Great place!

I have gone to Thrive Medspa for Dermapen and Laser Genesis treatments for the past several months. The service has always been top notch and the quality of the work performed has been spectacular. Dani Hanek is my aesthetician and has outlined the procedures for me and been able to answer my every question. She is a true professional. I have been extremely pleased with my results. Mary holds it all together at the receptionist’s desk and always personally calls me two days before my scheduled appointment which is great with my hectic schedule. Many offices wouldn’t do the same. I plan to continue going to Thrive for sometime and I recommend that you check them out as well.

Always difficult when you move to a new city to find service providers. I did my research & decided to try Thrive. I could not be more pleased. Love Mary, Dani & could not be more pleased with my skin & the treatments.

I recently started going to Thrive in March and i love this place and my esthetician Danielle! I went there with many questions about my skin and she explained thoroughly what treatments and products she recommended. I ended up getting a dermaplane the two times i have been there and left feeling more than satisfied. Danielle has a light touch and made my skin feel soft and glowing not to mention how relaxed i was after my service! I can’t wait to back next month!

Ok so I just want to state before I write this review, that I have not gone in for treatment yet but there are definitely some things I wish I would have known before I made an appointment.
I bought a living social deal for laser hair removal and was excited because they have 2 locations — one which is close to my house, the other, close to my work. I made an appointment online for a Saturday afternoon in Lakeview. I have had laser hair removal before so I wasn’t concerned.
They called me on Friday stating that «somehow» my appointment was going to be double booked and that they were sorry but that they were not able to keep my appointment for the next day and to please call to reschedule. I called the next day, go through the whole process of scheduling an appointment only to be told that the «laser is broken» at the Dearborn location and that I’d have to go in Lakeview.
No big deal — so we find times/​dates that work for me in Lakeview, figure out the appointment. She then asks for my information (for the 8^th time) and if I’m a new patient. I had already told her that I was new so I tell her again and then she tells me that I cannot go for laser unless I’ve been seen by the doctor for a laser approval first.
So now I have to book a second appointment, before I get laser, to get approved, so that I can go get laser. I appreciate the thoroughness but dear lord I wish we could have just STARTED at that point and gone from there. I made an appointment for approval and hopefully now they keep my actual appointment for laser.
I asked the girl on the phone «so if I would have shown up for a laser appointment today as planned they would have turned me away? Because I wouldn’t have had approval?» she said «yep!». Ummm… Good to know? Shouldn’t they say that on the website where you can book appointments?
We’ll see how the laser hair removal goes. I’ll update this once I know…

In short, I had a supposedly light glycolic peel on my face here that resulted in second degree burns. I spent Christmas with a face covered in oozing scabs. My experience is detailed below…
I went here a few months ago for a microdermabrasion and glycolic peel and had a good experience. I decided to go back last week for the same treatment to brighten up my skin before the holidays.
Note: I have received glycolic peels (up to 70%) numerous times over the past few years at various medical spas. I have never had any sort of issue other than my skin being a little dry for a few days.
To start, my esthetician seemed slightly nervous. She performed the microdermabrasion without explaining the procedure to me. This is fine as I’ve done it before, but not standard as every other time I’ve gotten anything done to my face it has been explained to me. She then applied what was supposedly a glycolic peel. As soon as it went on my face started burning like I’ve never experienced before. I could tell that she thought something was wrong because she started asking me if I normally got red. I said yes, as I am extremely pale, but I did tell her it was tingling more than usual. She took it off after a minute in a half (I’ve had a 70% on for 5 before without pain).
When she neutralized the peel, the burning did not end. In fact, it kept getting worse. I could sense that something was still wrong, so I asked her if it looked really bad. At first, she said no. Then she started to admit that, yes, it did not look good. I looked and the mirror and saw my face. It was completely red and swollen. I told her this had never happened before and she just kept telling me «your skin changes, sometimes you react differently.» Hmmm. She kept applying cool water to my face and the burning did not subside. She eventually brought someone else in after my protest to this being a normal reaction. She was surprised, took pictures, and told the girl to keep applying cool water. She also ran to a derm’s office in the building to get me a lotion.
I will say that they did not make me pay (I would’ve refused anyway). And one of them gave me her cell number (NOT my esthetician). However, they never followed up. And I didn’t really think they could help much with my condition as I needed medical attention. I ended up going to urgent care the next day because my face was covered in red, oozing open wounds. The doctor told me I had first and second degree burns on my face and suspected that they didn’t use a 40% glycolic peel as I had been told. I was prescribed burn cream and antibiotics to ward off infection.
This happened just a few days before Christmas… so no family pictures for me! My face scabbed over and the scabs subsequently fell off. My face looks much better than it initially did after the burn, but is now uneven and very pink where the burns once were. Hopefully this is read so no one has to have an experience like me.

Highly recommend this place! The results for microdermabrasion have been excellent. During each treatment the Esthetician has been friendly and provides useful advice. Additionally, the rooms are clean and inviting. Definitely one of the better medical spas in the area.

I go to Thrive for laser hair removal (under arm and bikini), for botox, for derma pen treatments, and for microdermabrasion. I have very little hair regrowth after three treatments with my underarm but still have hair removal after four treatments with my bikini. However, I don’t feel ripped off since they were transparent and made sure I that laser hair removal took many treatments and required follow up. The technicians are all sweet, incredibly informed, and never make me feel stupid or silly even though I knew nothing about any of these treatments before coming to this spa. As a counter-​point to some of the other reviewers, I have never felt pain. brief moments of Ahh, yes, pain, no. That said, to the extent that their lasers are more painful, that’s a good thing. It’s because they’re deeper and thus result in more permanent hair removal. The only reason I may have given them a four instead of a five is that there are other spas with the same treatments for cheaper. Never worry, however. Simply join their mailing list and take advantage of their flash sales. You can get all of your favorite treatments for incredibly reasonable prices, in this pretty posh location, with lovely, skilled, and knowledgeable technicians. Thrive hits my spot.

Went for acne laser treatments and not only did they not work, I found out the state requirements are not met by this place. The doctor has to see and prescribe for people before treatments outside of a facial.

This review is for laser therapy I received for broken capillaries. I was recommended to this spa by an esthetician for a large red dot (a broken capillary) right on the tip of my nose and also a smaller one on my upper lip. I have gotten these spots periodically through my life, they come and go and are definitely genetic. The spot on my nose had been getting larger and redder over the course of a year or two. I decided to finally do something about it! The laser therapy was quick, not too painful and resulted in full erasure of my red dots! It took 6 – 10 weeks to fully heal and disappear but I am SO HAPPY that I am red dot free. The cost of the procedure ($ 190) is a little high– but definitely worth it in the end!

I got a great deal for a microdermabrasion and pumpkin enzyme facial on Gilt City, so I decided to give Thrive a try. I called to make an appointment only a few days before my voucher expired and, having a little experience with trying to use vouchers at other spas, I figured my chances of getting in here before Christmas were about as high as getting a personal appointment with the Dali Lama. Not so! I called on a Thursday and was able to score an appointment the next day. Perfect.
Thrive is a medical spa… I repeat… it’s a medical spa. So, if you come here expecting cushy robes, herbal tea, and slippers, you’ve come to the wrong place. However, the staff were prompt and friendly, the place was quiet and clean, the treatment room was dark and zen… I couldn’t have asked for anything more.
I introduced myself to Kelly and she walked me through how the process would go — I was, after all, a microderm virgin. She was super friendly and, better yet, she explained every step of the microderm and the pumpkin peel that followed. When my treatment was finished, my skin glowed like one of those impossibly clear skin ads in Vogue (at least I felt like it did) and I couldn’t have been happier.
A few days later I received a handwritten thank you note from Kelly along with a coupon for a discount off my next service. Really? Color me impressed!
Loving my new face and saving up for the long list of services that I’ll be back to have from Thrive!

Services were fine. My major issue was that I had a different aesthetician EVERY TIME I came… seven times. They kept quitting. Also, reception staff also seemed disinterested in helping.

I purchased three laser facials through YouSwoop and almost didn’t return after my first treatment.
Short story: painful treatments, poor equipment, bad customer service.
Long story:
The treatment itself was more painful than anything I’d ever experienced before. This was not my first laser treatment, I’v been tattooed twice and have had small moles removed so I think I have enough to compare this to. I felt like the technician was scraping away my skin one long scratch at a time. I was sweating and scared the entire time. She told me she’d have the doctor prescribe Xanax for the next appointment.
My next appointment, which was set five weeks in advance, had to be changed at the last minute. Apologies were given. The Xanax prescription was never phoned into my pharmacy even though I phoned to check on it. I didn’t get it, or the prescription to help me prevent a cold sore outbreak until repeated phone calls to the Spa. I finally got it squared away and the pain was lower in intensity but my redness and swelling lasted for over a week.
My third appointment was also cancelled just two days before it was to take place. And AGAIN problems with the prescription. I explained the previous issue with the phone receptionist and yet it still didn’t get taken care of properly. The treatment took longer than the first two because the aesthetician had to change the laser tip twice. She said they were low on replacements and had to use a smaller one than usual. As a result I had stripes on my face for over a week. Following my treatment I asked for another pill for the cold sore but I never got it. The receptionist said the pill I got was twice the strength of the one I usually got but I found that to be untrue. The outbreak I endured was minor yet it could have been prevented.

I went there about 2 years ago for laser hair removal on my underarms and bikini area. The facility is nice and the woman that did was always kind and QUICK, which is most important. This hair removal HURTS. And this is coming from someone who enjoys a brazilian wax. I have dark, thick, coarse hair so I was told I’d be an excellent candidate for this treatment. I think I had 6 treatments total and I didn’t get the results I wanted for the money spent. My armpits has almost no improvement — there isn’t less hair but it may be growing a tad bit slower. My bikini line had about a 40% hair reduction so it’s more sparse but I still have to get waxed down there. They never guaranteed anything so I’m not mad; just want to give any prospective clients a detailed analysis of my results.

Dr Gilleon is no longer working out of this location.
I would never choose this place for it’s spa services as the girl that does my facials says the girls that used to work there (that work where she is now) don’t recommend this place. That’s pretty scary.
Look elsewhere for your facials and other services. Word to the wise.

It initially seemed odd to go to Advocate Illinois Masonic Hospital for a facial, but Thrive turned out to be just what the doctor ordered for stress relief! The facial includes the traditional cleansing, masks, extractions, and hydration along with massage (neck, shoulders, arms, décolletage) and a hot towel foot rub. Bought a YouSwoop with the option to buy additional facials at a cut-​rate price, but, the service is good enough to pay the $ 85 retail value.
The first time I came in, one of the scrubs had cocoa powder in it, which smelled delicious and was well worth the chocolate mustache it gave me :-)
The second time I came in, I opted for the detox upgrade to renew my skin and counter the foul cold, rainy, windy April weather.
Rebecca’s done both of my facials and is a total sweetheart. She’s gentle on the upsell of services (i.e. oxygen upgrade, detox) but gives a good rundown of the benefits for each upgrade. I also like her product recommendations. She didn’t list the most expensive offerings and didn’t stick around to pressure me into purchasing them — wrote them out on a sheet of paper. The PCA Skincare cleanser and pumpkin toner both do an awesome job keeping up the pretty in between treatments.
Just had my monthly facial, but looking forward to my next visit — sloughing off dead skin cells, slathering on fancy masks, sleeping/​snoring, soothing massage, and leaving with a sparkling face.

I first found out about this place was through Spa Week and I am so glad I went! Patti is one of the nicest estheticians you’ll meet. She put you at ease, understands your problems, and recommend the right treatment for your skin type. Her knowledge is vast and I appreciate her always upbeat personality.
The office itself may not be the most posh «spa,» but keep in mind that this is a medical spa with an doctor in house. Even though it’s not the most posh, it’s clean and comfortable.
The best part is that I got a 50% off discount toward a laser or peel for my bday! It was a nice surprise to get and I appreciate them remembering it.

I went with 2 stars as «I’ve experienced better» seems to fit perfectly. After visiting youswoop today and seeing Thrive’s amazing hair removal promo I was excited to purchase, but first wanted to speak to someone about the specifics of their laser hair removal services. Since the youswoop ends today I called the lakeview location right away and the man who picked up could not answer one of my questions and told me to call back tomorrow. When I called the Gold Coast location I just got a recording. They may be great, they may not be, but the disorganization of promoting a service on youswoop, and then not having people available to answer questions for that particular service is just bad, especially for something that is somewhat of a medical procedure.
If it seems too good to be true, it probably is …

Hmm microdermabrasion. The term itself sound scary and invasive (we’re talking about the manual sloughing of dead skin cells after all), but my experience was the exact opposite. Jessica is kind and thorough, and explained the entire process prior to the procedure. She likened the feel of microdermabrasion to a ‘cat licking your face’ and the description was spot on!
Thrive uses organic products which are not only gentle, but smell good, in a fresh-​scrubbed way. After Jessica finished the treatment, I noticed a visible difference immediately. And my face feels smooth as satin… both texture and tone are greatly improved. No redness, no irritation, and no sales pressure. Tthe environment is really soothing back in the treatment rooms. Can’t wait to return for my light peel!