The UPS Store

Just stopped in 15 minutes ago to fax a few pages. They charge $ 1/​page. I went ahead and spent it this time, but in the future I wouldn’t consider faxing through UPS as a worthwhile option.

Had one of the most incompetent workers I’ve ever came across. Did not know how to print a shipping label, took up 30 minutes to get my point across.

I’ve frequented many UPS stores and they tend to be hit or miss. This ones a big hit. Even though some staff comes and goes, the service and attitude are always pleasant: that means great management. They simply do right by customers no matter how small or large your request is, even if you’re just dropping off a prepaid package and not purchasing any of their services. Considering the great pedway location I feel blessed to be close to this store. And compared to the abhorrent greater Chicago USPS system, they are the ideal alternative. In fact I stop sending any mail through USPS, I either send it via UPS or drop off USPS at this store because they make things so much easier. 5 stars all the way.

Located inside the Swissotel Chicago, this UPS Store is essentially a pebble’s throw from my condo. This is much appreciated during the winter months, and those times, like this gift-​giving season, when I am skating to the last minute mark to send out packages. I stopped in here on Friday afternoon. There was one woman at the desk, and I was the only customer. A woman came in just as I was wrapping up, but other than that it was the antithesis of a packing frenzy. I had my box all ready to roll, so the transaction was straightforward. I was given shipping options and the ‘standard ground’ I felt was still reasonable and would get my goods where they needed to go the Monday before Christmas Day. The woman at the counter showed me the ship-​to address that she had entered, to verify that the label was correct as she had entered it, before she labeled the box. That is service! I will definitely be back here, and am glad to know that this convenient option exists for sending packages.