The UPS Store

Clean, newish facility. Staff is friendly and efficient. You can drop off UPS and USPS packages at the store. My issue with the place is the store has no parking and it is located on a one way side street that does not allow you to turn off of Foster. Unless you can walk to the facility, not exactly the easiest place to get in and out of.

I used to send my packages here, until I tried to pick up something and got there 2 minutes after 7pm due to train problems. And no, they did not let me in. I probably wouldn’t care much if I weren’t heavily pregnant, which makes getting places a little more difficult… Planning to use the 24hr pickup at Staples from now on.

Prompted by a BAD experience at one of the other UPS stores (NORTH AVE AND HARLEM).I decided that a review for this location was warranted. While the other UPS location wanted to charge me to put ONE roll of tape on the top of the box. this location every time I come in. are always friendly and courteous and QUICK… They will tape something up for you complimentary as long as its not taping the whole box together. Based on the other reviews, I guess I have been lucky as I have always encountered stellar service here…
The only reason. for the minus star is that sometimes with the heavy traffic congestion and the fact that they do not have a parking lot. it makes it hard to find parking and access the store… but that is my only complaint which probably has more to do with the City of Chicago than the UPS store…

So the TL;DR of this is, Facebook updates are more important than customers.
I’m confused what kind of store this really is, it says UPS Store on the sign outside and the employees are wearing UPS Store jackets and hats., But when it comes to actually shipping something with UPS, with a UPS number, I was told they can’t.
I was in a rush, I didn’t have time to run to my go-​to UPS store location up on McCormick, and I didn’t want to get stuck in the beginning of rush hour traffic. It was early afternoon and all the schools letting out on Kimball. Google points me to the closest location here on Foster. I have a package to ship with my client’s UPS number, with no line and two employees in the store it seemed like a no-​brainer, and I can get back to my other pressing tasks
The young lady is texting on her phone and the young man tells me that UPS stores can’t ship UPS packages, I’d either have to pay to use their UPS number or that I would have to go to a UPS drop off location. I wasn’t going to argue, this is the first time I’ve been to this location and now the last, Facebook updates are more important than servicing the business customer wanting to ship. I took my business north another few miles to the UPS Store. 6257 N Mccormick Rd Chicago, where they were able to ship the package with no issues and I wasted the next 45 minutes in traffic driving back to the office.

Quick, no fuss. No complaints. Much faster than most of the other ones I’ve been to in the city.

They are polite and fast!

WTF, two shipments I’ve sent from here NEVER ARRIVED!!!

Quick cheap notary service.
Parking and traffic are a total cluster, though, because of North Park and The high school.

YOU thought your holiday shipping was something insanely, stressful and crazy?
Please.
The fella in front of me spent $ 600 to next-​day air holiday presents to his kids in time for Christmas.
No Exaggeration.
Certainly made me feel better about, well, not procrastinating, not having kids, and only having to send one teeny-​weeny package a million ways away (two-​day shipping with confirmation please and thank you).
The smiling staff at the counter were the paragon of calm, helpful, graciousness for this poor panicked customer and it was a pleasure to watch them soothe him and make Christmas happen for his kids.
Like Santa, but hot, in brown uniform.
Can you handle more thoughtful holiday cheer? The fella behind the counter taking the holiday toys for tots donations to the Marine base took a minute to help me out too. So nice.
And such a contrast to the post office!
Ahem.
See, USPS is terribly unreliable, the post offices notoriously filthy, slow, mean and freakishly impolite… the negatives are legendary.
UPS on the other hand, is fast, efficient, has excellent service, smooth tracking online, signatures on delivery and good-​looking delivery men. This station is always calm, polite, clean, organized. Somehow there is never a line– even on holidays– they will take care of you.
Now if you excuse me, I am going to go frivolously shopping to find an excuse to ship something else UPS…

Fast quick helpful service. Mailing a package is sort of a big deal nowadays, I mean you can’t text it to the person, send it in an email, or do a FB status update that gets it to them.
Thanks to the polite competent gal with purple hair streaks and several nose rings who got me squared away.

I had to return something to amazon that was shipped via ups. I stopped in this location. It was empty… Thank god. I could only imagine if it was crowded it would have taken a long time. The guy working behind counter was however helpfully and patient. Not too shabby.

This UPS Store is awesome! The customer service is AMAZING! Danny is fast, pleasant to work with, and everything that I have ever shipped from here has been delivered without incident. Beats the US Post Office by a mile every single time. Keep up the good work! I can’t wait to ship my next package!

I don’t have experience at other UPS stores, but this place sure beats out the regular Post Office. The staff is very friendly, and very helpful. I have made a lot of color copies here, and it’s much cheaper than your typical Office Max or Kinko’s. I also left my USB memory stick here once, and they held onto it for me till a couple days later. very honest, helpful folk.

Fast, courteous, and friendly service in the North Park Neighborhood! In and out in 5 minutes! Being a pet friendly realtor, I really like the fact that the owner brings his black Lab to work with him! Very sweet dog!
I sent my package via UPS 3 day. It was actually a few dollars cheaper than the 3 day mail service from the US Post Office would have been. My sister received the package on time as well! Easy street parking on Foster Ave. Bring a quarter or two for the meter! I will definitely return.

Helpful & courteous service at this store, good location.