The Terrace at Conrad

Although I did not eat at The Terrace (given that it was closed during the time that my fiancé and I were staying at The Gwen hotel in which this restaurant/​bar is located) I did have a few drinks at The Terrace bar. The Terrace Bar is located to the left of the lobby of The Gwen and just a few feet away is the opening onto the deck where the restaurant is located. Because I did not eat here, I can only speak for the drinks that were served as well as the service that we received. Because my fiancé is an SPG member, we received complimentary drink vouchers for the bar which were good for up to $ 15 on any drink… this worked out perfectly given that almost all of the mixed cocktails and specialty drinks were $ 15. With these vouchers my fiancé ordered an Old-​Fashioned (which is stated on the menu to be made w/​Buffalo Trace bourbon, but the server asked my fiancé which bourbon he preferred so of course he chose Booker’s) and I ordered the Mary Pickford cocktail. Both of these cocktails were very good and made promptly by our bartender who then gave us some complimentary champagne because it was our anniversary that day.
The chairs at the bar are extremely comfortable so it’s very easily to lose track of time while sitting in the chairs, chilling and drinking the night away. It’s a very comfortable atmosphere here at this bar and it’s nice to have such a relaxing, but classy bar within walking distance from one’s hotel room (if you’re staying at the hotel that is), If you are staying at The Gwen then you should know that you can go to the bar, order a drink or two, and take the drink up to your room. You don’t have to sit at the bar and enjoy your drink — you can do in the comfort of your fluffy king sized bed!

The views here are spectacular! I went on a week night with a couple girlfriends and it was surprisingly not very busy even though the weather was perfect for an evening on the rooftop. We ordered about 5 small plates including sushi, and a few salads. All of the food was wonderful. The reason for 1 less star is the price. We each had a couple glasses of wine and the small plates and our bill was BIG. I may go back for the view but will stick to one drink and eat elsewhere so that my wallet is happier with me =)

Poor customer service. The outdoor seating was relatively empty and we had to go to the bar inside to get drinks. Only one person able to make drinks so that took 10 minutes as well. Won’t be back.

This was actually the shopping area. No complaints. Nice ambiance.

I went here on a Thursday night for drinks and had a great time! The Terrace wasn’t too crowded and the weather was perfect, so a group of us sat out on the comfy lounge chairs/​couches and chatted for an hour or so. Kelsey, our server, was funny and attentive, and always made sure we were good on drinks. And the drinks were good! I’d recommend the peach drink or the Lemon Drop, which were both sweet and refreshing.

My husband and I came here for a post-​work cocktail on an early Wednesday evening (5 pm). It was a gorgeous warm summer day and I wanted to have a drink outside. The Terrace is lovely and very sophisticated. It seems to be populated mostly with Conrad guests, who appear to be mostly business travelers and a few well-​heeled guests. Cocktails are expensive, as you would imagine. Mine was $ 18, my husband’s was $ 13. Beers averaged $ 6 – 9, which isn’t too bad. The views are nice, although this section of Rush St. is one of those «less travelled» streets that commuters tend to use since most tourists are wandering up and down Michigan Ave. or State St.
I would not feel comfortable here in shorts and a t-​shirt. Maybe nice shorts and a nice button-​down shirt, but not a sports t-​shirt (e.g. Cubs, Brewers, etc.). I wore a casual summer dress with sandals.
We had our one drink and then headed for someplace cheaper. If you’re on an expense account and the boss doesn’t care what you spend, head here. If the boss does care, have one and then move on. If you get there right around 4:30/5pm, there are plenty of places to sit. I don’t know how crowded it gets later in night.

I went there for my fiancée birthday and we had a good experience. I had the Blood Orange Chicken and it was cooked perfectly along with the wild rice. The view was great and as it cooled down during the night our waiter bought the heaters closer to us which made us stay longer. The reason why I give this restaurant 4 stars was due to our drinks. Our party order the same drinks over the night and a few times the drinks taste different each time. Besides the inconsistency of the drinks this is a great establishment and I see myself dining there again.

Very cute location for a quiet date night or drinks with close friends. Decent-​sized, airy space with cushioned, wicker lounges and heating lamps scattered throughout. It’s on the 5^th floor of the Conrad near Nordstrom, so it doesn’t have the best views, but it’s a cozy outdoor environment for a casual night out (think Epic). It’s also nice and quiet, so you can have an actual conversation! The drinks are on the pricey side ($ 14 – 18 cocktails), but they are STRONG and the service is great. The staff is extremely friendly and respectful. I only wish the outside area stayed open later.

Pretty good breakfast for a hotel! 2^nd time here, only because we are staying here. But I would come again. I ordered lobster roll, kind of bland but the bread and fries were delicious! My husband got the sope & that was so delicious! Must have! Nice and crispy sope with flavorful braised beef! && Good coffee! Good service!
Next morning I tried to have something lighter and opted for the parfait & that was really good!
I would come back if I was staying here. But I don’t think I would make a trip back if I wasn’t staying here.

LOUSY service! After making reservations on Open Table, we arrived and were greeted by the hostess who said we had a table but then gave it away to the next couple who walked in. After another couple was sat, we asked what our status was. The hostess was confused but apologized then sat us. The waitstaff was slow all night… they rarely came to our table and were very slow with food and drink orders. After we left we were contacted by Open Table, who said we no-​showed on our reservation. The restaurant refused to acknowledge we were there.
This is an expensive restaurant but the staff here act like amateurs. This experience was not worth anything close to the money we spent.

General Manager (name William Johnson) went absolutely above and beyond to ensure that we had a great experience. Truly appreciate the great service!!!

My boyfriend and I came here for dinner on a quiet Monday night. We had a livingsocial deal that included 2 glasses of wine and 2 entrees. We sat in the restaurant part of the establishment which is a little more intimate. We had the pork belly steamed buns for an appetizer and it was delicious! I would definitely recommend. For entrees we both had the salmon that came with polenta. The salmon was cooked to perfection and the sweetness of the polenta was a nice contrast to the amazing salmon. The service here was top notch! Every staff we encountered was pleasant and seemed genuinely interested in our opinions of the food. I would come back here again with or without a livingsocial deal. I’m looking forward to coming back here in the summer to hang out in their rooftop!

Wish I read reviews before I dined here for breakfast/​brunch.
Horrible service. Waitress had a bad attitude the entire time.
The food was brought out to us at room temp and tasted mediocre at best. Totally overpriced. $ 19 for chillaquiles? Gross.
Like a fellow reviewer said. this place is garbage. Major disappointment for being located in an upscale Hilton venue.

What is this garbage? How can the Conrad have such a horrendous restaurant inside of it? The food was absolutely horrific. And the service even worse. It took over an hour to get the first course of the Chef’s taster menu. And it sucked. Yes the wall art is cool, but the tables are out a breakfast restaurant. OMG DESSERT WAS A MAJOR FAIL. The crème brûlée literally tasted like it has a coating of cheap yellow lollipop on it. Avoid this horrible restaurant at all costs. If I can compliment anything I would say their lobster rolls are good. But yeah. I was so ticked the entire meal

Very nice rooftop lounging spot!
I decided to stop by on a warm ass Friday afternoon after hearing about how cool this place is.
Me and my drinking companion got a seat near one of the ledges in the corner so we could take in some awesome views while drinking.
We ordered some strawberry infused cocktail that did not include alcohol, but they added some patron to the drinks for us. It was really good! I then decided to go for a strawberry mojito that included patron instead of rum and it was delicious as well… quite refreshing!
As we left we noticed the nice lobby before you go outside. There were people there eating and drinking while enjoying the air conditioned interior. View isn’t as good as the Roof @ The Wit or even Vertigo and some other joints nearby but it is really nice.

Very nice place with a phenomenal setting and groove. The staff couldn’t have been better. Our first time there wasn’t stellar but our second and third where great.

Tried all three venues, the outdoor terrace, the indoor lobby lounge, and the restaurant at breakfast — all seem to co-​exist under the name Terrace.
The lobby lounge was very comfortable but could have used more separation from the lobby itself-​guests walk past on their way to the rooms. I had a cocktail with blood orange vodka and pomegranate juice, and my wife a quartino of riesling — very generous. So I had another vodka and soda to keep her company. Good service, the waitstaff kept the snack bowl and our water glasses filled. The cocktail was delicious, but a little sweet to make a habit of them.
Breakfast was excellent. Good coffee started us off. Egg dishes come with your choice of toast, or breakfast pastry. So I went for the hazlenut donut — light not greasy, while my wife chose the brioche sucree.
The missus had the basic poached eggs and sausage. Both were perfectly cooked, the sausages of good size, and excellent flavor. I went for an omelet of chorizo and cheddar — fluffy, nicely rolled and nothing like the egg pancakes the buffet omelet bar chefs make. I was glad the Conrad did not offer a buffet.
The outdoor Terrace is welcoming with umbrellas, tables and lounges more typical of a resort than an urban hotel. Service was prompt and friendly. The bloody Mary could have used a bit more seasoning and spice — two olives were the garnish. What is really needed is a small dip pool for the comfort of the guests and as a focal point for the space. Perhaps the architecture did not allow…

Great atmosphere. Terrible food. And somehow the service was even worse.
Want cold entrees and stale desserts? Then this is the place for you.

I really enjoy this roof top bar. It’s wonderful to sit outside on a warm Chicago evening, and it provides inviting seating arrangements.
The bartenders are great! Eddie pours a nice glass of wine and makes a mean Manhattan. The food looks good… I may need to try one of these days.

I don’t know where to begin with The Terrace. We would never have known it existed if we weren’t shopping at Nordstrom and using my Open Table app to find a nearby restaurant for dinner. The Terrace is inside of the Conrad Hotel. We weren’t familiar with the hotel either even though it’s right smack dab next to Nordstrom. Reviews were all over the place but mostly revolved around breakfast. There were only 40-​something Unilocal reviews leading me to believe that this was a new spot (we later learned that it’s been around for about 10 years). We didn’t know what to expect.
There was nobody to greet us when we arrived at the host station. We stood there awkwardly for some minutes while we watched some diners have a seemingly emotionally charged conversation. A lady walked up from behind us, reviewed the menu, and then left. M walked around the host station to the bar area and found an employee. He explained that they operate on a bare-​bones staff (we saw only him and the bar tender the entire evening).
Fortunately, there was only us, the fighting couple, and a group of folks who were staying at the hotel for some sort of conference or business trip. Eventually the fighters lulled into a sullen silence, ate (also in silence), and then left. The conference people worked on laptops and then also left. M and I were alone in the whole restaurant.
The restaurant was decorated in old grandeur (see picture). We could see that the floor and bench along the wall were worn in spots, but still in decent condition. It’s been a while since I’ve seen a restaurant decorated in that traditional fashion.
M had two glasses of wine and I had a Hibiscus martini (see picture). All of our libations were delicious. My martini was made with high quality ingredients and was super strong. I liked it; however, I don’t recommend it if you dislike the taste of alcohol.
We were pleasantly surprised by all of the food. The bread that was brought to our table was small. There were two varieties: a mini Italian loaf and bread that had nuts and raisins in it. The menu was limited and surprising (as in, we didn’t expect to see some of the menu items at such a fancy and hidden restaurant).
M’s Bourbon Chicken & Waffles were AMAZING (see picture). We could taste the sweet bourbon in the chicken and felt as if it was paired perfectly with the savory dark meat chicken and fluffy waffle.
My Jibarito was really good as well. It wasn’t your usual Puerto Rican jibarito but it did give me heart burn (which is normal for jibaritos). It had pulled chicken seasoned with curry. I appreciated the twist on a jibarito.
Our whole dinner (with drinks) came to about $ 85. We thought that was reasonable. Also, besides the hiccup with being greeted when we arrived, our service was on point. The server was quick, responsive, checked often enough, and friendly. We’ll probably go again after our next shopping trip at Nordstrom.