The Shops at Roosevelt Collection

This used to be my favorite place to see a movie. However, due to the new parking fees, it took me 15 minutes to get out of the parking garage after 10 PM last night (a Wed. night). Releasing 250+ people from a movie at the same time late at night has caused an issue with getting out of the parking garage with putting in tickets. There are only two machines to exit and one exit in the parking garage. At Rosemont, they do not charge for parking late at night because of the same issue of the bars and restaurants letting people out at the same time. I understand the parking issue especially during the day and on Sundays with people using it for Bears games and trying to get it for free, but I do not see the point of not letting the parking open late a night after the movies are being let out. I will strongly consider not coming to this theater in the future.

I did call the number included in the Facebook response to discuss «off line». Unfortunately it just rang for almost a minute, never going to Voicemail nor answered by a person. At this point I guess all I can do is consider taking a chance and park at the Shops again and see what happens. Risking a tow is very intimidating. Maybe I will print your response and carry it with me just in case.

They will tow you in no time. After years of free parking on the top they decided to start charging for parking and have pay machines that look like they have no power to them. I had no intention of skirting a parking fee and was in a store for 10mins only to come out and find my car missing. Pretty extreme for a minor parking infraction.

Horrible! I parked my car, left for 5 minutes, and they towed my car! When I returned, my car was already gone. They must have a tow truck on site somewhere so if you don’t pay for parking fast, you will need to take a 20 minute cab ride to the towing center and then pay $ 280 to get your car back. Apparently they don’t give parking tickets like most places do. They tow! And they’re fast! Stay away from this shopping mall!

How can it be good business to patrol the parking lot for cars that parked to shop, then tow them away as soon as they can?! Terrible management, I hate this place. They towed my car within 10 minutes. Boycotting this shopping center.

I live in the South Loop and enjoy making the walk over to the Roosevelt Collection. The movie theatre and free parking are the highlights here. The stores are nice, but their are not enough vendors to make this a true destination.

Great movie theatre, easy parking, simple shopping. Great expansion to the south loop, along with Whole Foods, Dicks, Pier 1, etc. .A nice walk if you live in Pilsen as well!

Great new hot spot in the loop for shopping! I agree with Anthony’s post above, cool atmosphere and big name retailers like H&M, ULTA, LOFT. I tried the coffee at Bridgeport and it was fantastic. It looks like they have their furniture outside ready to be set up around the fire pit located around their store in the middle of the complex. I am sure when it is warmer out it will be a nice spot. Looking forward to the rest of the tenants to come.
Yes plaza parking is paid, but you can park in the garage for free, so there is really no issue with the parking since the garage is still free. I go to the theatre regularly and I think its the best one in the city with VIP seating. Overall a cool experience (went at night and the lights were amazing). Check it out!

As long as it costs $ 2.25 for 15 minutes of parking, I am NEVER shopping here. Where do you think you are, River North? Every other shopping place in the area offers free parking.

COOLEST PARKING LOT
Technology has come a long way and it is showcased here. When you first drive in there is a board that shows you the three parking levels and how many parking spots exist on each level. Now you may think that is not important but when your running late for your way too expensive movie and drinks here, it becomes important really fast. You won’t spend your time on level 1 which has only 20 spots left versus level 3 which has 300 spots. The smart technology will help you, so make sure you peak at the board at the front.
As you are driving to your spot you will see red lights and green lights above every aisle. These lights direct you to open parking spots. It’s like a game of PacMan as you are eating up the pellets. Follow the lights until you see green. The green lights tell you that there are spots down there and of course the red lights tell you there are no spots available. I’ve decided to share this valuable info because I do not think some of the drivers have figured this out. I keep seeing people searching down the red aisles. Stop doing it and let the parking technology help you. Now don’t be confused by the blue light, those are for handicap drivers. This is the smartest parking lot I’ve ever seen.
I’d also love to recommend this parking lot to Candice our community manager in the Burbs because she has so many bad experiences in Chicago parking garages. This might actually make her day plus its currently free. Yes it’s free but I do not know how long it will be free for.
When they built this place they originally charged for parking and it seemed too expensive. The build it and they will come attitude didn’t seem to work. The give people free parking and they will come seems to be working better. I’ve also noticed that many of the vacant store fronts will be getting new stores soon.
Now I must admit this mall seems like a place you would find in Miami. Just walk around and you will see what I am talking about. There’s flowers everywhere and music playing as you stroll the paths. There are places to stop and reflect like the fish pond or the chairs surrounding the outdoor fire pits. The fire pit is a good thing on a crisp November day. There’s a giant chess board, if your inclined to get a workout in too. Finally there is a play ground for the kids in the middle. All of these activities are in the center of the mall and I haven’t even covered the stores yet.
Currently the big anchors are the Icon movie theater which is probably the nicest & most expensive theater in Chicago. They offer VIP seating with food & full bar. And for shopping there is a large H&M store. My favorite store, Z Galleria is here. I was sad when it closed down in Lincoln Park but it has resurfaced here. There’s a Men’s Only Store called Haberdash, which not only sells you clothes but can offer you coffee and a shave. For the ladies there’s a Loft, Black /​White and other places to shop. In the center there’s a Bridgeport Coffee. Those are just a few of the stores but there are more coming. I noticed a soap store, pet food store and sushi place going through construction.
The free parking is working its bringing the customers and the retailers into the empty spots. I hope the owners of this mall realize this but I feel there gonna get greedy and bring back the paid parking. Hopefully they read this review and have a change of heart.
There is also a great view of the Sears Tower from here. A million dollar view along with a unique shopping and entertaining experience. So if you haven’t checked out the mall, then its time to do it. You will be glad that you did.

Awesome mini outdoor mall in the South Loop. Its been open for years now. The Showplace Icon has been there since it opened. Now finally all the stores are opening as well. H&M, Z Gallerie etc. It reminds of me of mini Old Orchard Mall. Its cool and laid back I will shop here alot: D