The Salvation Army

Salvation Army will never ever receive a penny from me!
I have been waiting since 8AM for a couch pick up and no one showed up. I called several times and each time I was cut off by the dispatcher and transferred to a voicemail. After the 4^th call and bitching at the dispatcher I finally got connected to a human being.
And he tells me the driver started from the wrong side and there are 4 people ahead of me and can’t guarantee they will pick up the couch.
What kind of business are they running?! No accountability and horrible customer service.
I will donate to goodwill, screw Salvation Army.

DO NOT ARRANGE A PICK UP DONATION WITH THIS PLACE!
i am livid right now! I arranged a pick-​up two weeks in advance for several items including a sectional sofa, washer, and dryer among several other things. Like the reviewer above, I waited and waited only to have them not show up and not call. I call to see what happened and they tell me their truck got full so they didn’t pick up my stuff.
Um, what??? You knew what you were picking up for the day why didn’t you prepare accordingly. Further, why did I have to call YOU to find this out.
Then these fools tell me they can pick it up on the 1^st. But there’s just one problem, I NEED TO BE OUT OF MY CURRENT PLACE ON THE 30TH! I have absolutely zero room for all the items I’m donating at my new place and no time to sell. Disgusting. I’m trying to give away items (nice items not junk) and this is how I’m treated. Ugh!

I schedule a donation pick-​up for an estate. The potential pick-​up time was to between 8am — 4pm on the given day. On the day of pick-​up I waited and waited and waited. I called around 12:30pm to validate the appointment. 4pm arrived and no one ever came. No one called. Nada.
These people are completely unreliable. I will never do business with them again. They are completely unprofessional.