The Lockup Storage Centers

Chicago, Estados Unidos

3.5

Fechado agora

12 avaliações

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+1 773-539-3366
Endereço:
3336 N Kedzie Ave, Chicago, IL, 60618
entre a School St & a Roscoe St
Avondale
Paradas e estações próximas de transporte público:
510 mBelmont
1.1 kmAddison
1.4 kmLogan Square Blue Line
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Hoje

Hoje 9:00 – 17:30
Fechado agora
Horário local (Chicago) 21:38 segunda-feira, 9 de junho de 2025

Horário de funcionamento

segunda-feira 9:00 – 17:30
terça-feira 9:00 – 17:30
quarta-feira 9:00 – 17:30
quinta-feira 9:00 – 17:30
sexta-feira 9:00 – 17:30
sábado 9:00 – 17:00
domingo –

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12 avaliações para The Lockup Storage Centers

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Classificação do local: 5
Chicago, IL
Terrific storage facility with very helpful staff, from the people at the national call centre to the manager at the Kedzie facility, Tammy (who has a nice line in humour) and her very capable and helpful colleagues who all have gone out of their way to help me — even when I popped in with only ten minutes to go before they were closing their office one time.
This facility is kept more like a hotel than a storage facility, and I’ve seen a pretty good assortment of storage spaces over the years.
Thank you to everyone at ‘The Lockup’ & happy holidays!
Classificação do local: 5
Chicago, IL
This is a fantastic storage facility. I recently transferred here form another facility and must say that the staff (Tammy and Michelle) are two of the most helpful storage staff members you could want at your place of storage. They’re quick to help and hold customer satisfaction as a top priority. I regularly stop is to grab free coffee and smile from either Tammy or Michelle when picking up things from my unit. If Unilocal offered more than 5 Stars, I would give them the rating. Thanks for great management and your wonderful facility!
Classificação do local: 5
Chicago, IL
I love to come to this place. Tammy is such a nice person she is very friendly always trying to help me to save money by paying my bill on time. I will recommend this place to everyone and have them ask for Tammy.
Classificação do local: 1
Chicago, IL
This place is ridiculous, manage by a new manager who is very unhappy woman,
it is unbelievable that a corporate still hiring managers like that, this is a joke, you manage a storage facility, you are not in the army and your customers are not your enemy… WE FIGHT BACK DEAR MANAGER… GOOD LUCK TAMMY!!!
Classificação do local: 5
Chicago, IL
Tammy the front office manager was an integral part in helping me choose which size of storage I needed and choose the lock up over other options. Her cheery attitude, and positive answers made me feel welcome and that my property would be safe
Classificação do local: 1
Irvine, CA
This place sucks. They claim you can use their moving van but when I moved into my storage unit last year they told me I couldn’t use it because the van was only to be used for moving out while on the premises for CURRENT customers. Ok fine. Now I’m moving out and they tell me I can’t use the van because it’s only for new customers moving into the storage spaces. The front desk lady kept telling me, «well I wasn’t there when you signed up.» Yes I know that! Expensive for a piece of crap establishment. Use other locations or better yet, another company right new door.
Classificação do local: 1
Chicago, IL
Filed against :
Lock Up
3366 N Kedzie Ave
Chicago IL 60 618‑5722
Complaint Description:
On the website provided, it states that with a reservation you get one month rent free. I however only received 2 weeks for $ 1
They say they «prorated a half of month for $ 1» but clearly on the website it states that it comes with one month rent free. They advertised wrong or they discriminated against me and refused to give me what was promised on the website.
Your Desired Resolution:
I would like my one FULL month free. Not half a month.
Classificação do local: 5
Chicago, IL
This storage place is second to none! John is so helpful, courteous and professional.
The entire facility is clean, organized and secure and easy to access. I would defiantly, recommend this to anyone in need of a storage facility.
Classificação do local: 5
Chicago, IL
The Lock Up on North Kedzie is second to none on customer service. I have been dealing with John and the staff there for almost 10 years now. They are accountable, professional and extremely easy to work with. The units are clean, secure and the grounds are well maintained. I would recommend this location to anyone with a need to store.
Classificação do local: 5
Venice, Los Angeles, CA
I love the lock up storage on Kedzie!
i literally have to go there like every other day for work and the staff is just soooo helpful and i really appreciate it!!!
yay thanks John Cisneros!
Classificação do local: 3
New Albany, IN
Up date from my lock up experience, I talked to a regonal manager from the lock up a miss sherri handled my issue, She was very nice and took care of my issue, it turns out that the lock up that im at now they did not measure the storage space so it was not a bate and switch, just a honest mistake. so I still have loyalty towards the lock up company as a hole.
Classificação do local: 1
Chicago, IL
Bad experience — bait-​and-​switch from advertised price (and written price confirmation) to what you really get here.
Website quotes a monthly price for space, plus a $ 24 one-​time admin fee. The site also offers 50 percent off for first three months for new customers.
When I got there, they said that the rate listed online is already 50 percent off, so no half off for three months. Okay, I can live with that.
Then, surprise! They charge an additional $ 3/​month for utilities, and $ 9/​month for insurance. Uhhh, okay, I can still do that.
Then, when you ask how long the price remains in place, SURPRISE! It’s good for three months, after which it doubles. Does this always happen, I asked? Yes, I was told.
No, thank you! Ripoff! There are better deals out there.