The Langham Chicago

Great hotel, great service, and beautiful clean rooms. This hotel is in a perfect location, walking distance to a lot of great restaurants. We couldn’t be happier with our stay.

Another fantastic Langham property that was the highlight of my trip to Chicago.
The lobby (on the second floor) is beautifully decorated, with lofty ceilings that result in a grand yet inviting space. The hotel benefits from the commercial building it’s located in, with high ceilings and large rooms in general. Rooms are comfortable and nicely appointed, with soft beds, Nespresso machines, large flat-​screen TVs, and spacious bathrooms with rain shower. There’s also a nifty privacy glass pane that can frost/​defrost at the touch of a button. Standard Chuan spa bath amenities are on offer, and cover all the essentials. The furnishings are modern yet elegant, as one would expect.
I enjoyed swimming a few laps at the pool, and the Chuan spa area looked quite nice as well. I also had the pleasure of dining at Travelle, which offers delicious contemporary cuisine in an upscale yet relaxed setting.
Service was impeccable from the moment I arrived (even at 1am) — I was immediately greeted upon exiting my Über, and escorted to the elevators to the lobby for check-​in. All of the staff are exceptionally gracious and friendly, taking the time to remember your name and attending swiftly to any requests.

Wow, this hotel is beyond phenomenal.
The service and staff are absolutely extraordinary! When I made reservations I stated we were celebrating a birthday. The receptionist «guaranteed» a special amenity upon check in. Unfortunately, when we arrived there was nothing, but the staff made up for it. Delivering amazing chocolates & cookies the size of your head.
The valet/​bell service took time to remember my name and greeted me as I left & entered the hotel.
The room:
We had a baby and the hotel accommodated by placing a crib in the room for us, with bedding, not just a crib and a mattress.
As others have mentioned, there’s a privacy window that allows sight between the bathroom & bedroom. Very cool feature!
The bed had a pillow top, and sometimes would shift. But very comfortable!
The layout and furniture is not only gorgeous but comfortable. We had two armless chairs and leather ottoman. Towels are huge and plush
Hotel Feedback:
Only improvement I suggest is the volume of the door bell. When our neighbors would order room service, we could hear the doorbell just as if it was coming from our room. The bell woke up our baby a couple of times (he has very sensitive hearing).

No joke, the Langham is probably the nicest hotel I’ve ever been in. (Granted, I’m not a regular five-​star traveler and I probably wouldn’t stay here on my own dime, but nonetheless.) I’ve stayed here a few times recently on business, and I get kinda excited about it now as I get off the plane at O’Hare.
The rooms are fantastic top to bottom: the basic rooms are huge, with great beds, huge bathrooms with walk-​in double-​headed showers (massive rain shower head=dream scenario), fancy coffee machines for your wake-​up, really cool dresser that is actually a minibar stocked with things you’d actually like to eat/​drink, etc. I’ve also been upgraded to a suite — rather than attempt to describe it, I’ll just say that I sent a 3-​minute walkthrough video to my fiancée because I was so shocked at the size.
The staff is uniformly pleasant and helpful (very well-​drilled in training, I’d guess, given that the various phrases they use are common across different people). The fitness center is not your local Equinox, but it’s very well-​kept and is very good for a hotel gym. I haven’t tried the pool yet, but it looks equally nice. The Travelle restaurant is pricey but delicious, and the bar is a nice place to unwind with a drink at the end of the day.
A+ choice for your next trip to Chicago (where hopefully someone else is paying).

The hotel is great, wonderfully located, and has great accommodations, and incredible pool and spa. The lobby was beautifully decorated and front desk staff was wonderful.
The problem was that the front desk manager upon check-​in despite, several calls to request an early check-​in and sofa bed, did not provide us with a room with a sofa bed, which is what we requested since we had a guest joining us. (the rollaway bed was comfortable but very small). He couldn’t get us a room till 11am and we had a red-​eye and meetings since we arrived.
Fortunately they gave us access to the spa to freshen up before meetings.
The meeting rooms/​staff/​facilities were exceptional and very well attended by the staff as well.

Beautiful property in an excellent location with a great view of the Chicago River. The breakfast brunch was outstanding! It was a high end style breakfast with crab legs, fresh fruit and all of the usual breakfast fair that was prepared in a more high end restaurant manner.
The room was clean, spacious and had great complimentary amenities.
There are two reasons why I did not give five stars. One, is that the room we were in had a crying baby next door. I felt like I could hear the crying too well and that the soundproofing could have been a bit better. Unfortunately, at 5:00am, I could actually hear the mother talking to her child to ease the crying. After a late night in the city with girlfriends and leaving my own kids at home, it was a bit of a bummer to wake to a crying child in the wee hours!
The second reason is that the hotel bar closes way too early. We were there St. Patty’s weekend and the city was packed. After a great dinner and a show we wanted to hang out in the hotel bar for a bit before turning in. They were closed at 11:00! That was a huge disappointment, especially on a Saturday night. The bar should really accommodate their guests and have later hours. The rooms are not cheap and guests should be able to enjoy the full experience of a five star hotel.

Wow! I stayed here for two nights and I must say it was an over-​the-​top, luxurious experience. When getting out of the cab the bellman greeted me and showed me to the elevators to head to the lobby. Now the lobby is gorgeous with hanging glass and a neutral, inviting palette. The hallways on the guest room floors are a dark wood which gives it a cozy and rich feel. I stayed in the standard room with two double beds but there was nothing standard about it! There was a spacious wardrobe and vanity area, bathroom with tub and rain shower with an amazing glass partition between the beds and shower… with privacy glass at your control. The attention to detail is impeccable and some of my favorites were a gorgeous grey and gold chest that included snacks and barware neatly organized. The room included a Nespresso machine which is such a nice treat from horrific hotel room coffee. It’s also nice that there are controls next to the bed for the lighting throughout the room so if you’re snuggled up in bed, in the robe they provide, you don’t have to get up to turn any lights off. Just reach over and it’s there along with the privacy light so you won’t be disturbed. The room service menu was also amazing!
My only suggestions for making this visit even better is that turn-​down service was at 6:30pm one night (too early) and 9pm another night (too late, but maybe I’m showing my age). Also on the day of checkout the maid rang our door bell twice at 8:30am which disturbed us during waking up. If it’s checkout day this should not be happening.

My sister and I took our Mom here for tea at the pavillion off the second floor lobby area and it was really a memorable afternoon. The theme was Downton Abbey and they had cute Downton decorations on the couches and chairs, but it did not take away from the always chic décor. The waiter was so knowledgeable about the teas and food and we got an indepth explantation of everything that was served, with unlimited teapot refills while we sat and enjoyed first small sandwiches, then scones, and lastly mini desserts, over the course of a couple relaxing hours. Their reservations can be made through OpenTable and their website shows the current tea menu — we were advised the menu changes 4 or 5 times a year. No matter the season, this is a fun and classy outting in Chicago not to be missed

Having been a frequent guest of the Langham Huntington Hotel in Pasadena 1865 club (address club members by name and our libations committed to memory), California, naturally I was curious to see how the Chicago location measured up. My stay at the Langham Chicago was the prelude to boarding the Empire Builder Train for a mysterious 2,206 mile trip from Chicago to Seattle.
In my life international travel was never the pregnant monster in the living room no one wanted to acknowledge, taste or engage. Travel was always a lamb welcoming a lion to seek, learn and explore. I am grateful to have traveled (for business, with family and distinguished colleagues) to strangely unique places. Being a member of the 1865 club gave us the pleasure of our own butler (score!). Our butler was impeccably dressed and it was easy for the trained eye to ascertain the suit was classically tailored.
Every staff member I dealt with from check-​in to staff to those I passed in the hallway went out of their way to be friendly and helpful. The room was elegant and minimal with high-​tech electronic features and lighting settings. The frosted glass switch feature of the bathroom was probably my favorite (glass is clear/​press a button to frost it) and while taking a bath one could listen to Chopin or watch the tight pant warriors sacking something while playing football.
Every detail of the room was top notch. The pillows/​bed were so comfortable I fell asleep in minutes. The toiletries come in a leather box and were nested — so that all boxes fit. Even the glassware from the mini bar is a regal, including wine glasses and champagne flutes with custom designed inserts in the dresser to accommodate without taxing the sight of the revered guest.
Definitely take advantage of the spa on the fourth floor. On this floor you find a pool/​gym/​spa/​hot tub/​saunas/​locker room. The locker room houses 4 saunas and relaxation room. The showers are fully private with large 1.5 ft. circular rain shower head. Top it off with coded lockers, towel service, and complimentary toiletries. I may have to return next year for more 5 star adventures and further exploration and two days was not enough time.
The club lounge on the 30^th floor (see photos) imitated a glass observation tower with expansive views of Chicago and the river from the perspective of a bird. Food service offered shrimp shumai, gold and silver label libations and freshly squeezed orange juice — which you could sip while watching the activity below on Michigan Avenue. The Langham Chicago is a regal hotel offering commissioned artwork, hot apple cider upon arrival, and service fit for royalty and its entourage. Do stay (even if its only for a night) such perfection in all things lingers long after the initial taste and transfixes senses most auspiciously. This is the first hotel to have earned a 5 star on my ratings and its well deserved.

Came here for tea today with my extended family.
This place was absolutely professional. The tea was great; the food served with the tea was great (not always the case); I loved our waiter; and best of all, the hotel staff let us wander all over when we arrived too early for our reservation.
A classy place and a classy tea. A+.

Nice view great service fantasy afternoon tea. Very enjoyed.
We’ll back for stay next time

Beautiful hotel. I love all the creative details. A very high end hotel. VERY CLEAN rooms. My comfort level means everything… & I was very comfortable at this hotel.

Being a surbanite of Chicago I often book hotels downtown when I have a big nite on the town planned or a special event. My stay at the Langham was for New Years Eve and I could not have been happier. Thinking back on it… it’s likely the nicest hotel I have stayed at in Chicago (and I have stayed at a lot). The service was impeccable. Every staff member I dealt with from check-​in to staff I happen to pass in the hallway went out of their way to be friendly and helpful. The room was swanky with high-​tech electronic features and lighting settings. The frosted glass switch feature of the bathroom was probably my favorite (glass is clear/​press a button to frost it). Every detail of the room was top notch. The pillows/​bed super comfortable. The toiletries are top-​notch. Even the glassware from the mini bar is regal, including wine glasses and champagne flutes.
Definitely take advantage of the spa during your stay. Located on the forth floor is the pool/​gym/​spa/​hot tub/​saunas/​locker room. The locker room is top notch. It houses 4 saunas and relaxation room. The showers are fully private with rain shower features. Top it off with coded lockers, towel service, complimentary toiletries I may never leave! So basically what I am saying is even if you have a busy schedule during your visit defiantly allow some time to visit the 4^th floor amenities.
Finally the bar and restaurant on the second floor are very well done. I had been there before and have found the service and quality of food very satisfying.
So if you are in the mood to splurge or you commonly target 5-​star hotels I highly recommend the Langham.

My husband booked this place on a Sunday as we had never been to one together. While the flavors were very good, we had other issues with this place.
Food: first we got our teas. Mind you for $ 70pp you only get one pot of tea each. No trying other flavors or getting anything extra incase you want more.
Then we got our sandwiches– redbell pepper, hummus, pesto and cucumber (we are vegetarian). All pretty good.
Only after were done did we get the sweeter parts of our tea.
Then we got a cranberry walnut and gingerbread scones which were really good. The maple butter and clotted cream along with was phenomenal.
Then came the desserts. All of them were really really good!
Service: this is where my issue lies. No refills of tea. No seconds. especially because after a couple of dessert pieces we wanted some savory. We requested for extra sandwiches and got two pieces the first time. The second time he said it wasn’t available and didn’t offer anything else.
Another of the servers was super sweet and packed us our leftover scones with extra maple butter and cream
Plus points for the two boxesof gourmet chocolates to go as a 1month wedding anniversary present
Crockery: I’ve been to other high teas and the crockery has always been cute and artsy (is thats the right word). While the ambience is really nice and grand-​the crockery is blah. To us it makes for a part of the high tea experience.
Conclusion: In comparison to other more reasonable high teas I’ve been to, this place is meh. Do ask to bring out all the sweet and savory at once. All in all, the ambience here wins. Oh and the chocolates are oh so delicious!

Surprised my wife who moved from Dallas to Chicago after our wedding for a birthday weekend. Yes, I am trying to score 2015 Husband of the Year as the Langham was recently named the Best Hotel in the United States by another famous travel review site.
Pros:
–Spacious and luxurious rooms. Stayed in a standard size room which is over 500 sq ft.
–Stayed in the Club Suite, Floor 12C. Pictures don’t do it justice but if you have the $$$ to gain access to the suite, do it!
Cons:
–Not cheap! That’s a con? I knew this hotel wasn’t going to be a Holiday Inn (no disrespect HI). Paid $ 270 a night before taxes on top of special rate $ 60 PER PERSON to access the Club suite on Saturday only.
Thank you:
To Edwin, David and Carlos of the Butler Service for accommodating our needs.
Upgraded to a room with a partial river, city and lake view.

I cant for the life of me remember what my drink was called but it was tropical and so very good! i had quite a few but wish they were easy on the ice. We enjoyed the food and ambiance. The veggie flatbread, ground lamb flatbread were pretty good but the surprise element being blackbean fritters, which were excellent. Interesting how it was quiet on a friday evening and then there was big bridal party that walked in @ 10 pm.
Cant wait to go back for tea with my girlfriends.

The Langham hotel was amazing. We came here for a wedding and stayed the night at the hotel. The service and quality at the hotel was top notch – you truly do get what you pay for here.
For the stay, the room was beautiful and had lots of cool features. Big floor-​to-​ceiling windows in every room, some looking out over the Chicago River; several different lighting features throughout the bedroom and bathroom, to include recessed lighting and a convenient nightlight feature in the bathroom; privacy glass in the bathroom was definitely cool, but mostly unnecessary; Bluetooth connection for your smart devices that allowed music to be played throughout the room; huge Jacuzzi tub; overhead rain-​style shower and regular shower options; separate vanity area and makeup mirror. One more I’ll mention is the turn-​down service. You may think this is just silly and yes, it is for the most part unnecessary, but it’s super nice, and when staying at a place like this, you gotta just live it up. Not only do they literally «turn down» your sheets, but they clean everything up in your room, straighten any mess /​disorganization, and refill/​empty anything necessary. Too bad they don’t give you a chocolate on your pillow though!
For the wedding, everything was done fabulously. The whole evening was well organized, flowed well, and the service was impeccable. The food was pretty good and all came out hot (even though over 200 were served!!). The ballroom has floor-​to-​ceiling windows on two of the four walls, which makes it more interesting than just a plain ballroom. There’s a good size wood dance floor in the center of the room.
As a guest of both a wedding and a night here, the Langham was a wonderful choice and I’d recommend it.

This place was mega ritzy. I got bumped to this hotel when my original choice overbooked. They paid for my room here so that should be considered that I did not pay for anything.
The room was really nice, a huge bathroom with a great rain shower, nice selection of toiletries, and a comfy bed. The mini bar was stocked with full sized liquor bottles and there was already ice in the bucket.
The staff was really friendly and helpful. This is definitely a 5 star place. If you can ball out and stay here, I definitely would.

Stopped in for Afternoon Tea @ the Langham with my mom & sister. The Pavilion room is super nice and comfortable with a bright airy feel. I was expecting a more traditional selection of «finger sandwiches» but were served a super nice selection of special items. Mom can’t do much cream or butter so they made different things for her which added to the variety.
A great upscale option for a relaxing afternoon.

So my wife and I came here to attend the afternoon tea to celebrate her birthday last weekend. We used to both live in London so really do fancy afternoon teas. This was a 6* experience all the way through. The pavilion off to the left of the check in desk is a beautiful modern area with well spaced out tables and chairs. There is a mixture of seating for groups as well as more intimate space.
The tea costs $ 50 which is pretty standard for a high end afternoon tea. Included in that one gets a tasting of two teas, a savory tea service which is followed by a sweet tea service. The service was top notch. They brought us glasses of prosecco for my wife’s birthday as well as a cupcake. The waitress certainly earned her keep with our meal. They say you are allotted one hour for afternoon tea but we didn’t get out of there for over an hour and a half and did not feel rushed at all.
After 6 pm, they turn the place into a luxury ice cream parlor which we plan to take our nephews to when they visit for spring break in a couple months.