The Home Depot

I absolutely hate shopping at this Home Depot. I know generally they are known for their lack of employees, but my experience yesterday was beyond awful. I came in with my husband looking for two simple common house plants. We tried looking on our own, but they have so many different plants indoors and outdoors. Half of them didn’t even seem to be labeled. We looked around for an employee to help us, but couldn’t find one. I asked the lady at the register for help or if there was anyone else working in the garden center who could help us. She understandibly could not leave the register, but offered to call someone out. So I waited around for someone to come and help me. This dude was so rude and didn’t seem to care at all. I tried explaining and showing pictures of the plants we needed and he said «no, sorry. I don’t know anything about plants». Like, really? You work in the garden center and you don’t know anything about plants? He claimed that the ONLY employees who knew anything about plants «called off». Yeah, ok.
We finally found one of the plants we needed and I saw a different employee wandering around the garden center and asked him for help. He did his very best to help us find the last plant we needed, but could not find it. We ended up getting a similar plant instead. As a last resort, I went to the customer service desk to ask her if she could find out if they even carry the plant we were looking for and if they had it in stock. She looked on her computer and told me that this particular plant was only sold online and called the other home depot on Canal to make sure they didn’t have it. She was probably the most kind and helpful employee they have at that store.
This is not the first time I’ve dealt with employees who know nothing about their department. Management needs to look into this and train their employees to be more knowledgeable and customer friendly.

Came in here to pick up a deadbolt lock and couldn’t find the one I was looking for so I figured I’ll ask a worker, but that b*tch answered like I was stupid. I asked her and she just was like they are in aisle 9… ok, but I thought you were there to assist me and I just said is that all you guys have and she goes «Like yeah.» F you too!
So, I asked some other guy and he was nice and I showed him what I was looking for and he walked us to it and explained the locks to us a bit since the one I’m looking for was an older kind. Why, thank you for doing your job.
Too bad I’ll probably be back since it’s closest to me.

If you know were everything is ok you may know more than the staff.

This is the worst home depot around! I have watched countless times as this home depot loses more and more customers. If you want to like Home Depot and want to go to one that will give you service go to the one on 13^th and clinton its not that far from this one but at least going there it won’t make you hate home depot.
My friend went in here with a competitors ad and the refused to meet it even though it is store policy to meet and beat by 10%
Watched my father go in here and come out so mad he will never go to home depot again.
My husband went here to buy a toilet flapper, the shelfs were empty and he looked up and seen the box in teh overhead he went to get a orange ladder and walked past orange aprons with it who just watched him walk past with a ladder thats not ment for customer sue and never once asked if he needed help. Instead a manager comes up to him and yells at him, and never once offers to get the product so my husband continued to the the product and the manager continued to yell at him. My husband simpy told them if you would have people to help or the shit on the shelves people wouldnt have to get it there damn selfs
At this store all you see is orange aprons walking talking and laughing with orange aprons like a damn pumpkin patch for real!
When you ask for help they look at you like your stupid or ignorant for interrupting there conversation… I wish I could get paid to treat people like shit this store is a major bust! Don’t waste your time or money here

This place has convinced me to never go to Home Depot again, any of them.
I went in to get propane (only because the gas station down the street doesn’t have any) and couldn’t find anyone to ask what to do to exchange the tank. I finally asked someone on break. They said the check-​out person would help me. They took my money and I waited. And waited. And waited. 20 minutes later, I waited in line at the service desk and complained. What did my complaint accomplish? The «serviice desk» woman «Raquel» threatened to have me escorted out of the store.
Again, I will never shop at any Home Depot again.

Home depot is the worse. I don’t go here. They“Re really scabby. Their selection sucks and their prices aren’t even that great. How come people rail against Wal-​mart but, love Home depot? Sum it up: Home depot= terrible service, moderate prices, terrible layout, terrible business practices, and the worst store help

This is a pretty busy place. So I can’t understand why they run out of every god darn thing in the world. The Plumbing Department is absolutely the worst in the nation! Really. It blows!

I’ve been to a lot of Home Depots and this is the worst one I’ve seen. The lay out is completely different from every other Home Depot and just doesn’t make sense. The selection is not that great for such a large store. The customer service is non-​existent. Shelf organization is not a priority here. I’ve been here several times and on at least 3 occasions wasn’t able to find what I was looking for or a person that could /​would help me find it.