The Chicago Institute of Advanced Bariatrics

I am so happy with the care that I received from the staff at this office. I had Bariatric weight loss surgery on June 24^th 2015. It’s a process, lots of hoops to jump through, but the staff is with you every step of the way. Dr. Lutfi is such an incredible surgeon, I was in good hands. Kim, is the nutritionist and she is the best. I email her incessantly and she is so incredibly helpful.
She encourages you to email her about anything. She is extremely knowledgeable. I have been in the grocery store with a question, emailed her and she has responded immediately. Seth is the nurse coordinator, he does everything, and he too is incredibly kind and so helpful. He also encourages you to email or call about anything. The staff wants you to be successful at getting healthy, losing weight and ultimately feeling great. What I love about the staff, is that you never feel like just a number. They get to know you and make you feel very comfortable. I felt so hopeless that I would never be able to lose weight. I am hopeful now. I’m down 30 lbs from Jun 24^th the day of the surgery and 14 from May 25^th 2015. Total of 44 lbs. I will forever be eternally grateful.

Every time i go, the staff is pretty friendly. Love Kim and Amy. This facility does get busy, so be prepared to wait, but they try to accomodate you as much as possible. I realize the better time to go is at the end of the day. The waiting room is comfortable and clean. I have emailed Kim (the nutritionist) and Amy (the nurse) on numerous occasions. They email me back right away and is always available.

This was one of the rudest doctor offices I’ve ever been to, and let’s face it, they’re all pretty rude. I was kept waiting over an hour and a half past my scheduled appointment time. I went to speak to the nurse three times asking when I would be seen, and not only did she not apologize, she gave me attitude as if *I* was the disrespectful one. When the doctor finally got around to seeing me, he also offered no apology, even when I pointed out that I had been waiting for an hour and a half. After all that time waiting, I spent less than 5 minutes talking to Dr Lutfi, before he rushed out to go see someone else. I will never again go to a doctor that has so little respect for his patient’s time.