Tents R Us

DO NOT SUPPORT THIS BUSINESS!!!
This morning, I realized that I needed to look for a tent rental. It has never rained on my birthday. Turns out, there is a possibility it would rain today. I called this place and a man name John answered. The conversation went like this.
I asked if they did rentals and asked if I could ask a couple questions. John cut me off and said ‘No, I’m going to ask you a few questions. where is the party?’ and I stated, it was in my back yard. Then he rudely says ‘No where do you live?’. I gave him my address. And he said that the company doesn’t deliver to Bridgeport. Then I asked if I could pick up a tent. He became upset with me and asked if the rental was for today. I said ‘yes’. He then chuckled and said ‘maybe you should fuckin’ plan ahead next time’ AND HUNG UP ON ME.
I then called back and said I was very offended that he would treat me that way over the phone and said I will be writing a Unilocal review. He then yelled, «LISTEN MA’AM, I DONT GIVE A DAMN ABOUT Unilocal!!» And then hung up on me. The rudest customer service ever.
I will be calling the Better Business Bureau. I would rather pay double at another business than support this company. I am all about local businesses/​family owned, for I live in Bridgeport– BUT DO NOT WASTE YOUR TIME HERE. I had to give a star to write a review, otherwise I would give them zero stars.

Wow!!! Just inquiring about a last minute tent rental and was completely belittled by somebody named John. He told me I should have planned better for my event and then hung-​up on me! I will never use this company. Unless you book a year in advance, don’t bother!

I used Tents R Us for a family party last summer. The set up and take down service was excellent, and the quality of product was great. It was a blazing hot day which made the tent more than worth it. The staff I worked with was very courteous and will make me a repeat customer every time.