TCF Bank

I can’t really say that much about TCF. I think it’s an okay bank. The bank is clean. The reason I gave an extra star was because of the bank being clean! I remember one time I was doing deposits from the drive-​thru. It took about 15 to 20 minutes for the deposits. I guess the service was nice and quick! I usually have to wait about 2 minutes for deposit money. I also saw a guy who came before me, and he gets out before I did! That’s ridiculous and not responsible staff! I’m thinking the reason why TCF Bank is empty is because probably the staff were not responsible. I’d better look for a more responsible bank than this one.

If you like bad customer service fraudulent overages and lies, THIS IS THE BANK FOR YOU! I made a deposit to open an account and was told within a few days the account would be ready and active to use (Sure)! What I saw was NEGATIVES! minus $ 49 minus $ 25 and that my deposit never cleared… Wtf?.. I put my paycheck in there to open an account and the company i work is still in business. After making sure with my boss that there was no discrepancy with my check I proceeded to the bank where the mistake must have been (Opening an account with them was)! Ohh, is what i got from the teller like i’m not going to notice that my account is not working and there’s charges on it too. I moved on and out after a week and a half of aggravation from this place. Don’t bother coming here. These Bankers DO NOT KNOW WHAT THEY“RE DOING!

Came to close an account. I met with a personal banker who refused to close my account because she said she already closed two accounts that day and she will get fired if she closes another one. She then directed me to visit another branch and reminded me that she can’t afford to be terminated now.
…(sigh).