TaskRabbit

I hired handyman Roi (Chicago) simply to drill a neat circular hole in an entertainment center, so that I could hide the cords and close the doors on the entertainment center. He basically just gauged a raggedy hole which is exactly what I did not want.
He came in the door and immediately asked to use my bathroom.
While he worked, his pants were halfway down giving a full view of his butt and butt crack.
TaskRabbit cancelled the task which prevented me from posting a review of Roi and the task. I did not cancel the task. I was thoroughly disgusted and dissatisfied. Don’t trust the reviews, it seems to me they have a system that would virtually prevent any one from posting a bad review.

What a joke. I found this app to help my partner wrap Christmas presents… assuming incorrectly that posting for a wrapping helper would insure that whomever came over here knew how to wrap. Frankly my 9 year old nephew could have done what he just paid an hour and half fee to do. Total and complete rip off unless you are oblivious. Delete!

I needed some help moving, so I investigated TaskRabbit. I used their live chat function and they responded quickly and answered my questions. I looked over the people who were available to help on the day I requested and selected Bryan D. He had completed about 50 tasks in 2015 and had excellent reviews. He was quick to respond to my questions and we finalized the details. Bryan arrived on time and worked tirelessly for the four hours I requested. He is strong, hard working, funny, smart and a really nice person. I would not hesitate to recommend Bryan D. to anyone looking for help.
I suppose you could get a bad apple, but if you pay attention to the tasker’s reviews you should be okay. I wouldn’t hesitate to contact TaskRabbit again, should the need arise.

I had arranged from Monday morning to have one of their drivers pick up my suitcases on Wed mid day for O’Hare airport, as I have carpal tunnel and cannot do so. Well, to my surprise, the driver wrote me a message WED MORNING that he had a family emergency. So, I am left last minute to fend for myself. No worries but I will NEVER rely on this company again. Very irresponsible.

There’s no way to tell if the «taskrabbit» you’ve hired has a reputation for not showing up or for showing up and refusing or walking off the job. That’s because the only way hiring taskers can review/​rate who they hire is if that person completed the job.
I had a great first experience with taskrabbit in Chicago; the person showed up on time, did the job with a smile, very efficient, I paid the fee I listed it for and tipped her.
The second experience was really frustrating. The person who grabbed the job I listed, though she had a 4.5 star rating for over 20 jobs, never showed, never contacted me, never responded to my texts. I wasted hours waiting for this person to show up. Customer service was fairly responsive and said they’d give me a 10% discount on my next gig, but never replied to my question on how I could leave feedback on this person. The next day I got an email from TaskRabbit that they cancelled my job listing.
I see from reviews on other TaskRabbit cities here (LA, San Francisco) that this is not an isolated problem. It’s too bad, it comes so close to being a reliable service. The bottom line for hiring companies is that you can’t trust the ratings or reliability of the people you hire.