Superior C&M

Our association hired Superior C&M a few years ago to take over management of our property, at first they were amazing, professional, organized and always on schedule. Within a year in things began to deteriorate, scheduled meetings were postponed time and time again, scheduled activities occurred more than six months past the original target date (if at all). In addition to the decline in professionalism, the attitude of the tenants has shifted against the management company into an «us against them» mentality, tension within our building has never been as high and condition of the building has never been worse (which shows in our property values).
I have called and emailed our contact, Brian, several times, and almost never received a response, they have an answering service as their main number so I am not sure if this is a full time job for the team there or just something they try to do on nights and weekends. I cannot recommend this management company, hiring them was a big mistake.