I cannot express how happy I am with the customer service that we received! We asked for the gender to be a surprise so we could be surprised with the rest of my family at brunch. We asked the sonographer to put a gift bag together with the gender related items that corresponded to what she saw on our ultrasound. She warned us to look away when she went to determine the gender of the baby. This was an experience that you could not get in a doctor’s office, and I would recommend this company over and over and over again. Thank you!