Steve Quick Jeweler

I recently had a couple antique family pieces repaired here– a ring and a delicate gold chain– and everything was great! Marz is so nice and awesome. I can’t wait until more of my jewelry breaks so I can go back! Well, not really but Steve Quick/​Marz are great and it’s fun to browse their beautiful vintage pieces while I wait to pick up my repairs

I went into Steve Quick to pick out my wedding band. We bought our engagement ring there and I loved it. Sarah was awesome today. I love going in there because everyone is so friendly and nice. Always professional but never make anyone feel out of place or uncomfortable. I decided to get 2 bands, to stack if I wanted. Sarah was so patient and fun while I tried on a few different options. They are very easy to work with and ensured I will have them before we leave the country for the wedding. Best part — Sarah even happily cleaned my necklace — not purchased there — that I am wearing for the wedding. Love this jewelery store. Highly recommend visiting and purchasing from them!

Went to Steve Quick to get an engagement ring. I worked with Brandon through most of the process. He made everything very easy and was a pleasure to work with. He was informative when I first came in and took time to teach me about looking at different gems. That made picking out the right diamond much easier. The entire staff was also very patient. I never felt a sense of rush and was never pushed outside my budget. From the start to finish — everything went exceptionally well. If you are looking for a jeweler, go here.

I was so happy with the advice and service I received at Steve Quick Jewelers. Marz was so helpful in refashioning my wedding ring & my mom’s engagement ring. She kept in contact with me throughout the process & helped me with shipping long distance. I trust Marz & Steve Quick’s for all of my fine jewelry needs.

The team at Steve Quick know how to treat people! They are some of the friendliest people I’ve ever met. Not only is their knowledge of their products top notch (nod to our sales rep Mars) but their customer service and attention to detail is superb. My fiancé and I found the perfect engagement ring here and came back for our wedding bands. We were able to customize every detail and were 100% satisfied with our jewelry.
We regularly drop in (to any of their locations) for a quick cleaning and are greeted warmly and offered refreshments.
Give them a visit and you will definitely find what you’re looking for. From now on I’ll only go to Steve Quick for my jewelry needs.

This is a long overdue review, but better late than never right? I asked them to help me design a custom engagement ring here, and Tracy was super helpful through the whole process of generating the drawings, finding the stone, getting the ring made, etc. etc. My fiancée – now wife thanks to this awesome ring – really loved it :)

When I was in the early stages of my search for an engagement ring, one of my friends suggested this place. As I was doing some online research, narrowing down the kind of ring I wanted to get, I came across a designer I liked, and Steve Quick is one of two authorized dealers in the state. I went in and ended up dealing with Brandon who did a fantastic job walking me through the process. The designer does custom rings, and to get what I wanted Brandon took all the time I needed to going through different stones that were available, different settings, cuts, etc., and I ended up with a great ring that my fiancé’s friends have described as the perfect ring for her. Steve Quick and Brandon took what was initially a very daunting task and made it manageable and, ultimately, a great success. For any guy who has decided to take that next step, I would definitely recommend starting here.

Steve Quick Jeweler is as professional and personable as it gets! My fiancé, now husband, and I went to Steve Quick for wedding bands. His first fantastic experience picking out my engagement ring here is what brought him back. The associate he originally worked with to pick out the engagement ring moved, so we had the pleasure of working with Ashley. I ended up going with the matching band for my ring, but only after Ashley painstakingly walked me through all of my options and explained differences from diamond, to metal, down to band curvature… things an untrained eye would not even consider.
I believe we chose my ring on the first visit, and came back for a trunk show to pick out my husband’s ring. Again, nothing but true professionalism and high attention to detail. The store is also immaculate, secure, and stocked with refreshments for the taking while you browse. Great selection, great service. I would recommend Steve Quick and Ashley to everyone!

Sarah was the best to work with. She was a pro the entire time and spent ample time to educate me (someone who knew nothing about jewelry) to make an educated decision without feeling pressured. Sarah and her team were great, more than accommodating and did everything to make sure me and my fiancée were satisfied. I highly recommend her! She was wonderful at asking the right questions to help narrow down my my choices and arrive at a decision that me and my fiancée were extremely pleased with. Her professionalism throughout the process and following our engagement was great and I couldn’t have asked for anything more. Sarah will be my go to for all future jewelry needs.

I probably wouldn’t have bothered writing a review of these guys if I hadn’t called so many times and sat on hold where they continually advertise how proud they are of their 5 star rating. I don’t quite get that strategy because I would like to give them 0 stars if at all possible.
I should preface that I’m not the standard customer, meaning I wasn’t buying a big ticket item and my business to them would be at most $ 100. I get it, chump change to Steve Quick, but I was there to give them my business and would have left a positive review if I had been treated decently. I wish I could go back in time and get the names of some of the employees I talked to, but oh well.
I came in on a Saturday afternoon to drop off my watch which had a dead battery. Figured I’d be in and out with the battery replaced and I’d be on my way. Wrong. Waited nearly 25 minutes for anyone to acknowledge me, and once I got someone helping me, it was pretty clear after I described my problem that she wasn’t interested in helping me. She took my watch from me, examined it for all of 13 seconds and told me she would have to send it out for repairs and it would be 5 business days. Sounded good enough, gave her my info and she said someone would call when it was done.
The following Wednesday (8 business days after), I called to ask what the deal was. Enjoyed a relaxing 7 minutes on hold, was told the watch maker had been on vacation, but he was back now. I was told they would call me back by the end of the week.
Fast forward to the following Thursday. Still no call to me. Called Steve Quick, sat on hold again for about 5 minutes. Was told my watch had been looked at, but no repairs done yet because I hadn’t approved the charge. Told the woman I received no phone call telling me it was done, so I could not approve it, however now that we were talking I would go ahead and approve. She was extremely rude and just in general seemed annoyed I was calling, however she told me to call Saturday for an update (maybe Steve Quick can’t make outgoing calls, in which case I should retract this entire review since it isn’t their fault they can’t call. Ha).
Called that Saturday at 11am after they opened. Was told to leave my name and number, the service manager wasn’t coming in until 12 but she would call me then. 12 comes and goes, I call back at 2 to see what’s up. I’m told the service manager is busy, she’ll call me back. When I mentioned I had already called and explained my struggle thus far, I was placed on hold again for over 10 minutes. A man picked up, said my watch would be ready in a week and they would call me when they were finished. I asked if he could please have a manager return my call to discuss the issues, he «took down» my information, but my phone still has yet to ring…
The following Friday, I got a call saying my watch was ready (I guess maybe they got their outbound phone problem fixed). I came in the next day, was helped fairly quickly, grabbed my watch and left. In their only defense, my watch works great now, but nothing about this experience was pleasant.
I understand my 50 watch repair of a 300 Michael Kors watch means nothing to them and I’m not a valued customer or someone they expect to make a lot of money off of, but they way I was treated was terrible and I hope they provide others with better service. I will absolutely not return, wouldn’t recommend them to anyone for any type of jewelry purchase and will have negative feelings about that place every time I walk by (all too often since I live down the street).
Steve Quick, please treat all your customers with respect, follow up on your promises and communicate issues to everyone, regardless of the amount of their purchase. I hope I’m the exception and not the rule, but you can never be too sure!

I went into this process (the process of buying an engagement ring) with very little experience and a lot of questions. Peggy (Wicker Park location) was an incredible resource and helped my fiancée and I narrow down what we liked and didn’t like, eventually finding a ring that we both couldn’t be happier with. Peggy went above and beyond in searching for options for us and I would certainly recommend her along with Steve Quick Jewelers to anyone in the market.

Both my fiancé and I couldn’t be happier with the engagement ring I recently crafted with the help of Steve Quick Jewelers. Sarah was extremely helpful from the first time we walked in, to the moment when I chose he diamond, and even afterwards as we were looking for wedding venue recommendations! I never thought buying an engagement ring could be so enjoyable!

Although I live in Las Vegas I reached out to Steve Quick Jewelers to recreate a custom gold cuff link that had belonged to my dad. One of the original set was stolen during a home robbery. The set was probably 60 years old and I really felt I would not be able to replace this keepsake. A friend sent me to Steve Quick and one of his associates Mars. I was truly astounded to receive the type of service provided, as well as the quality of the finished product. In short order they created a mold and made a new cuff link that was amazing. Steve Quick and his staff are completely trustworthy, great craftsmen, and a pleasure to deal with. I was so pleased that I had them make an additional set for my son.

I recently purchased an engagement ring from Steve Quick Jeweler and could not be happier. I honestly had NO idea what I was doing when I walked into the store, but thankfully I got to work with Sarah who guided me through the entire process. From picking out eh diamond to finding the ring I could not have been happier with the experience I had. I would recommend Steve Quick to anyone — whether you are an experienced jewelry shopper or not, this is the place to go.

Love steve quick! Great local jeweler. My fiancé got my engagement ring here and we went in to say hi to the jeweler he created it with. They were very nice and we had a celebratory drink and they cleaned it for free. We went back a few months later to get it resized and great service again. We recently went to pick out our wedding bands and had a wonderful experience. They had exactly what we wanted and gave us a gift bag as a thank you. Brandon was very helpful and great to work with.

My fiancé purchased my engagement ring from this location, and we went back for our wedding bands. We worked with Traci and she really went above and beyond to give us the best possible service and made sure we were 110% thrilled with our purchase. Everyone there is very warm and helpful, and the champagne after your purchase is a nice touch:)

Oh my gosh, these folks are the best. Excellent jewelry repair, beautiful items for purchase/​design, very helpful staff! I wouldn’t dream of going anywhere else’

This review is for Steve Quick in Wicker Park, specifically Julia. Julia helped me get my 1930s vintage engagement ring restored, and when it was all said and done, it looked better than when I walked in the door. Wonderful service, so committed to preserving the integrity of antique pieces, and a really attention to detail. I cannot recommend her/​Steve Quick enough for your vintage pieces!

My fiancé proposed to me with the most perfect ring from Steve Quick Jeweler. I honestly could NOT have picked a more perfect ring, myself. If I had taken parts and pieces of beautiful rings to create my dream ring, it would be the one I’ve got on my finger now!
My fiancé worked with Kate T. from this jeweler. We live in Michigan, so all of the communication/​transaction was completed via phone and e-​mail. She sent him CAD designs, gave him tips and advice. Together, Kate and my fiancé were able to design and create a beautiful, flawless ring. After the proposal, I also found out that Kate had hand-​picked the diamonds for my ring herself which took her hours!
Fast forward 2 weeks after the proposal– I went to a mall and decided to stop by a chain-​jeweler to get my ring cleaned/​shined. The jeweler took a look at the ring and asked who picked the diamond. My fiancé proudly announced that he did– the jeweler (who was a little surprised) praised my fiancé for picking out such a beautiful diamond!
We will most certainly be going back to work with Kate T. for our wedding bands. There is absolutely NO reason to even think about going anywhere else.
For details on the actual process and customer service, take a peek at Kirk L’s review!

Long ago, when I was just beginning to grasp the vast social potential of
, I attended a Kellie K. office hours at Farragut’s. There, I met a few veteran Unilocalers including the kind and wonderful Sarah B. That night, that fateful night, Sarah B. would bend the rules of friend-​crush-​secret-​keeping in a way that would affect the rest of my life. She told me what my little heart was hoping to hear: that David R. thought I was pretty cool. !!!
[Fast forward]
Having met Sarah B. at a Kellie K. function, it felt perfect that David R. and I would run into Kellie K. and her Favorite +1 on our first visit to Steve Quick. We exchanged pinky swears that no one would speak of our encounter; since nothing was official at that time it would have been gossip and like the Go-Go’s, our lips were sealed. Now the cats are out of the bags, so it’s cool for me to tell the story.
Anyway, we got down to some ring shopping, and I was overwhelmed with the beauty of the rings as well as the excitement that David R. and I were actually in that stage of our relationship. If, like me, you are extremely excited or if, like David R., you are both excited and anxious, do not fear: there is alcohol on the premises. Alcohol and cookies, which are a fantastic combination.
On that visit we narrowed down some options, but didn’t pick the winner (in part because I don’t trust myself to make decisions under the influence of Excitement). The ring David R. gave me is perfection and perfect for me, which makes me sound like a narcissist because it’s a gorgeous ring, but I don’t mean to sound like a narcissist. Just an appreciative, wowed and happy ring recipient.
On subsequent visits, we tackled the wedding band search and again decided on perfect choices for each of us. David R., the man who doesn’t care for man-​jewelry, (not that I blame him) designed a handsome band that is clean with subtle detail. Sarah B. was patient, helpful and informative, as she had been all along. I had some deciding to do as well, and ended up with a comfort-​fit band that really is comfortable.
Our wedding has come and gone, and the rings have adjusted to their new homes on our fingers. They are among the most important purchases we will make in our lives, and we have no regrets with our choices or our decision to work with Sarah B. I recommend Sarah B. as a knowledgeable and zero-​pressure diamond connoisseur, as well as amateur matchmaker and blackbelt in the art of friendship.