Starbucks

Let me start out with saying I LOVE STARBUCKS! However this location is so frustrating. Damn it’s convenient location! There is always 3+ employes sometimes more & Its so SLOW. Good grief. You’d think with the hustle of the loop it’d be busy but tolerable. If there is more then one person in line do yourself a favor and walk a few blocks to the next one!

I went to this Starbucks today for a Frapp and they told they do not have any!!! WTF!!!
I just have no luck with this place! Looks like I have to just take a few extra steps and go to the Starbucks on Dearborn in order to be a satisfied customer…

Very crowded during the morning hours. Very small space. Staff is very friendly. Service is as fast as possible considering the amount of ppl in there. Always clean inside and out. One of my favorite locations near union station. Would have given 5 stars if the space was bigger.

This Starbucks is bomb! It’s almost embarassing how happy I am to visit here every day.
Right now it’s August, so Treat Receipt is in full swing. That’s where you come in and purchase a beverage before 2pm and then bring in your receipt from the same day after 2pm and get any Grande cold beverage for $ 2 + tax. I pretty much get the exact same thing each time — Tall Hot Chai Soy Latte in the a.m. and a Grande Passion Tea Lemonade (light ice, two pumps of syrup) in the p.m. There’s even been times in the morning where they’ve been so busy that they have forgotten to give me my receipt but they still let me get the Treat Receipt deal.
Ny and Jeremy are my favorite employees, but I like them all. They seem to all really enjoy working there and give off a great vibe. They’re so nice to me, hold doors for me, greet me when I enter, wish me a happy day and I catch Ny singing and dancing daily. It’s just a fun environment in which to be.
My Passion Tea Lemonade is always delicious but sometimes the Chai Tea gets masked by the milk. It’s not consistent. I don’t really like anything else at Starbucks that much, so I stick with it and just keeping filling out the surveys in the hopes they’ll pump up the volume on the flavor.
I have no critique for the Raspberry Swirl or Lemon Pound Cake. Those things are frickin’ addictive.

Good stuff. Open Monday thru Friday for the business crowd only. Always pretty busy, consistent service and easy to get in and out fast.

I thought they were especially efficient on the Tuesday morning at rush hour. Long lines moved quickly.

This recently-​renovated Starbucks is one of many in the immediate vicinity, but it regularly features long lines that snake through the shop. The key is to time your coffee break/​snack attack around these population explosions. Other than that, I’ve never had a problem getting a seat. Service is always with a smile, the wifi is strong and consistent, and the foodstuffs are always in stock. Acknowledging it’s status as a Starbucks for the busy West Looper, there are no lounging chairs like other Starbucks, but there are a few tables conducive to meeting with others.

What happened to this place? I’ve been going to it every morning for six years. I considered it the best Starbucks I’d been to anywhere in the country. Awesome staff, that easily handled extremely busy action.
But sometime in May/​June 2012 it started nosediving.
Now, every morning is a fiasco. I’d estimate 70% of the time I have to remind someone to make my drink, because the order gets lost. Customers are standing around shaking their heads. Things are totally disorganized.
Twice I’ve walked out in the last five days. It takes a lot to get me to bail on my morning coffee, but they’ve accomplished that. I’m seriously thinking about switching to a different morning routine, rather than start my day pi$$ed off at this experience.

I worked in food service for a long time. I know that closing time feeling where you just want to get the heck out. And there have been several customers I’ve told we’re closed… but never before we’re closing.
I went into this Starbucks today about 25 minutes before closing, I noticed they had pretty much cleaned out their cooler of food. Knowing they didn’t want to be there and I was in a rush, I just asked is there any sandwich I can buy? I don’t care which one just grab one from the back. The response «We’re closing in like 20 minutes».
They didn’t even have to make me anything… Would it really of taken more than 2 minutes to grab me one from the back? It wasn’t even like we’re out for the day… Whatever I’ll prolly never be back but honestly if you close at 6, you don’t finish working at 5:40.

Not the biggest of Starbucks in the Loop, and plenty of times seating is not available. I’m not a big fan of the long desk style table the have, because there is always one asshat who decides that the whole table is their own personal workspace.
What the place lacks in seating, is more than made up for when it comes to customer service. The mid-​morning crew here is fantastic. Very friendly and happy, without going overboard.

It’s pointless to review a Starbucks unless you can point out something truly distinguishing about the location. I find this Starbucks unique and interesting for a number of reasons.
First of all, this Starbucks is only open Monday through Friday. Yes, it shuts down like 75% of businesses east of Halsted on the weekend.
Second, the employees at this particular Starbucks are always interesting. They’re always friendly, bouncy and bubbly. Sometimes they sing. Perhaps they’re happy because of the next point.
Next (and this one is a biggie), this Starbucks is unique because it has hardly any space for people to linger about on their laptops. They have maybe 3 – 4 tables against the window and another 3 – 4 in the corner. I really like going into a Starbucks and not having 40 people on their laptops just hanging out. I will never, ever understand the appeal of hanging out in a coffee shop working on a laptop. Like Judge Smails said at the club, «Don’t you people have homes?»
The problem with the limited space not allowing people to hang out in the Starbucks on their laptops all day is that people seem to linger outside the Starbucks under the building. Most of them are smoking. During a typical weekday, you’ll find upwards of 20 folks just standing around puffing on cancer sticks. I think they work for a telemarketer in the building, but I can’t be sure. This is beyond annoying, as you’re going to have to walk through a cloud of smoke to get into the Starbucks or even down the sidewalks on Clinton and Van Buren. It’s gross and not becoming. And it makes the Starbucks and the entire building look bad.
Otherwise, it’s a Starbucks. It’s four stars. S’alright.

A snowy afternoon in Chicago so I stopped by for a Skinny Caramel Macchiato. Great staff, perky & understood the art of add-​on selling. Made for a pleasant mid-​day treat. This visit received 5 stars.
However, my next visit wasn’t so warm and fuzzy. Yesterday afternoon was so good, I thought I’d go in the morning before my business meeting. The morning girls gave this place an edge, a cutting edge. Leave the Pre-​Madonna attitude at «the club,» you’re now at work.
One young lady who thought she was in charge was snapping orders to co-​workers and barking commands to customers. It was to the point of being rude and unprofessional. They were not even that busy for a typical coffee shop.
When I commented that I didn’t see my favorite Starbucks scone she rudely replied, «We don’t carry that here.» How hard would it have been to say, «I’m sorry that item is not available at this location. Have you tried, (insert best-​seller or her favorite item). That would have been good customer service and add-​on selling.
While I sat there and enjoyed my Macchiato, two male employees arrived. Instantly the mood and attitude changed. My guess is, one of the two males was management or a supervisor. One of the males immediately started working the room and chatting up customers, making sure everything was good.
I stayed mum on the poor service earlier, I was hoping the young ladies will learn from observation. So the next time I visit, I can restore the original 5 stars I wanted to give originally.

My friendly work-​building Starbucks! A shout-​out to all the friendly Batista’s that make this busy ‘bucks a warm and happy place to caffeinate before heading upstairs to my own personal version of Officespace…
This Starbucks is filled with happiness.
This Starbucks has a nice selection of breakfast and lunch options.
This Starbucks is run by employees who work hard to get you in and out, no matter how crazed it gets.
This Starbucks makes a consistently good latte.
This Starbucks learns the names of regular patrons.
This Starbucks helps me get through the day… unbelievably.

I normally would not review a Starbucks any more than I would review a McDonalds. The whole point of the chain is that it’s supposed to be the same everywhere you go. But the staff here is incredibly attentive to the point that they remember my name and my drink, whether I’m in once a week or go a month and a half without stopping in. How sweet is that?

Best Starbucks in town! They’re super friendly, quick at making your drink and great at remembering your favorites for next time. The drinks are always very flavorful and never bland. Right on the street so it’s easy to go in and out. There are a few tables inside to sit and work, or you can sit outside down the block.

My work building Starbucks! I’m not a daily customer since I’m fine getting my coffee at work and saving a few $BUX. But sometimes I crave one of Starbucks’ Indonesians or hope that they’re brewing Verona or my limited edition fave «Casi Cielo» (Almost Heaven).
The staff here has improved greatly over the last five years. Super nice, helpful and capable. I think this location closes early on Saturdays and is closed on Sundays. But most people moving to the West Loop understand it’s a ghost town on weekends with little greenery or ameneties. Wait– why would you want to live in a place like that?