I have been here a few times to have custom jerseys made. I was in here last Friday to have a Brandon Saad made after our beloved Blackhawks won their 3rd Stanley Cup in 6 seasons. Well, 4 days after I had the Saad made, the Hawks traded him him away. I called the next day and Cindy was the BEST. She was the same one that helped me just a few days earlier. Cindy ended up keeping the Saad to sell in store and made me a whole new one no charge! I will ALWAYS come back to this place and I highly recommend it to anyone in Chicago!