Smith Ortiz, P.C.

I would never use them again. I hired them for a rather simple debt negotiation and they couldn’t have been ruder. I would call for updates and never get a call back. It took almost a year. I have have been in the Customer Service business for 25 years and if I treated customers the way they treat clients I would be out of a job faster then your head can spin.
Lawyer’s have an ethical duty to respond to their clients promptly. If a lawyer doesn’t have time to deal with a case, then don’t take the case. I am the the type of person who others always seek out for recommendations and because this law firm treated me so poorly they have cost themselves a lot of money of future clients. Free advice to anyone in the service industry. Providing good customer service for a minor issue can lead to possibly great returns in the future.