Slime Pays for Unicare

I am convinced Unicare has only two filing cabinets: a drawer where they put all the premium checks for deposit to the bank, and the garbage can, where they put all the claims.
My daughter needed her bony impacted wisdom teeth extracted just about a year ago. The pre-​certification came back with no coverage for general anesthesia. So, I called the Unicare Claims department to inquire as to why.
«Sir, general anesthesia is not a Listed Service in your policy.»
I say: «But wisdom tooth extraction is covered, and general anesthesia is part and parcel to a surgery. NO ONE GOES IN FOR GENERAL ANESTHESIA. OF COURSE IT’S NOT A LISTED SERVICE.»
«Sorry, Sir. No coverage for that.»
Finally, after writing to Unicare’s General Counsel threatening to sue them if they would not pay for my daughter’s general anesthesia, I obtained from Unicare a written «administrative exception,» wherein they claimed that «in my case» they would make an «exception» for my daughter and would cover general anesthesia.
I sent this «administrative exception» to the oral surgeon, who relied upon this document and extracted my daughter’s wisdom teeth. He then submitted the claim.
Unicare won’t pay the oral surgeon for the general anesthesia. «Sorry, sir. We don’t cover general anesthesia. It’s not a Listed Service.» Of course, now after a year of back and forth, the oral surgeon is looking to me, and I’m looking to Unicare.
Slime!
Edit: I had earlier entitled this review «Crime Pays for Unicare,» and ended the review with the remark that the Unicare claims people are «Criminal fuckers.» However, arguably that title and remark violated Unilocal TOS.