Serendipity Labs

I work for a nonprofit and we held an event at Serendipity Labs 2 weeks ago. The space was perfect and the staff was amazingly accommodating. Ashley, Cristina, Andreas and the rest of the staff gave us 5 star service and I couldn’t ask for more. If you are looking for a space or looking for a place to work while downtown I definitely recommend Serendipity Labs. Check them out!

We just held our meetup here this week and the staff was extremely professional in helping us pull off a great event! Can’t wait to host here again. Thanks for everything Serendipity!

Perfect space for a meetup! Very hospitable and easy to communicate with. Hope to work with Serendipity Labs again!

The space is available to employees of tenants in the building, of which I am one. The layout is wide open, and the place is extremely quiet, which means that the place affords basically no privacy: everyone in the space very clearly hears every word being spoken on a phone call. I had a brief call to make and stepped into an empty room with a door to make the call (there were several empty rooms). I was midway through the call when one of the receptionists (Diana) opened the door and began speaking over me, telling me I needed to hang up and leave the room right now. I excused myself from the call, informed her it was a short call that would last no longer than two minutes, and asked if there was anyone else needing or who reserved the room, to which she responded no but reiterated that I needed to leave because I had not rented the room. I returned to my call and completed it quickly, while she remained at the door requesting over my voice that I leave the room.
The place has a professional ambiance, but considering that there is complete silence, no private space, and now this truly unnecessarily non-​accommodating behavior, I cannot recommend this space.