Schlesinger Associates

Simply awful customer service. No one answers the phone. My study was cancelled and I was never notified. I’m 8 months pregnant and moving around is no simply task.
I want a reimbursement for my parking AT LEAST.
I have yet to receive a call or reply to my email.

They’re OK, just OK. They used to be much better, more detailed in their directions and more professional. Recently, I’ve been called by a few persons with extreme accents that are very hard to understand and, after all, they’re in the business of «marketing» so one would think they would have better communication. Also, when you do a study with them verify, verify, verify, if you will be paid in cash or Visa Card and if you’ll be paid on the spot or later on by mail.

This is for the downtown Chicago location. I have another review for the NJ location. As a marketing researcher, I get to a bunch of facilities… All of the comments about the staff, etc. are the same, Schlesinger is one of the industry leaders and they are one of a small group that we always look to fro our research needs.
This downtown Chicago location is one of my favorites. Great location with good food, good hotels and good shopping all within walking distance from the facility. If you have a free hour or two, it’s great to be able to get out and do a little window shopping. And in the summer, Chicago is a great city to spend some time in.

I used to get called in for Market Research studies that were fun, paid well and easy to qualify for, but the last few years Schlesinger has really changed for the worse and this last Saturday they really pissed me off for the last time!
I received a call Saturday about an upcoming home improvement study they were doing that paid $ 100 and was for this Tuesday, the interviewer took up almost 20 minutes of my time as i answered many questions regarding home remodeling, painting and paint products, finally he said everything looks good for Tuesday but hang on 1 sec he has to check with his supervisor, when he came back, all of sudden they had no more openings left, he apologized and said maybe next time
I say Bullshit! they got all the info they needed in their 20 minute interview and just scammed me, I will not answer their calls anymore

Had my first study here yesterday, and it was super easy. This was my first one-​on-​one study, and it was super easy. Almost walked right by the building on Michigan and Ontario, (Coach and Burberry right there. you would have kept walking too) but it was easy to walk in, get on an elevator to 15, and enter their offices. The girls at the front desk were very helpful, and the guy who walked me to the small waiting area was great, offering me a snack or drink while I filled out some paperwork. The meeting room itself was clean and looked like any old conference room (i’m sure they have different rooms for different kinds of groups, just like the other places). The woman I talked to was very professional, and the two way mirror and any recording equipment was not distracting in any way. They expressed their gratitude at my participation with a pre-​paid Visa, which is great, as I can use it anywhere.
Overall a great experience.

I was contacted by Schlesinger Associates and once I qualified, was told of the compensation which I was under the impression would be check or cash. When I arrived and completed the survey, I was given a Visa gift card which isn’t a bad thing except I couldn’t cash it out. My experience was pleasant enough but would have liked to have known up front how we were to be compensated.

I did a focus group here and thought they did an excellent job.
After an initial contact and interview by phone, I was suspicious of what kind of an operation this was. But they were very professional, occupied a comfortable, efficient set of offices, ran everything on time, and had a paycheck waiting for me as I left. They clearly know what they’re doing.

Schlesinger is a professional marketing research firm that invites people to express their opinions on various consumer markets.
And they pay for your opinions. Who said you cant get a job being a guniea pig?
They will give you interview sessions with groups of people and sometimes alone focusing on various market commodities like telephones, shopping experience, foods, or goods/​services.

I’ve done a couple of gigs, err studies with Schlesinger.
I initially came to know of them through postings on Craigslist, but eventually signed up on their website. They call and/​or email every now and then with different studies they are running.
From my experience, they are good at starting on time, and typically have coffee and sodas out for subjects.
They’re toward the top of my list because they pay for parking too, which means more of my hard-​earned money in my pocket. Gah, I love getting paid upwards of $ 100 to sit around and talk for an hour.

Research. Is there a word that strikes more fear into the heart of a marketing person? While the planners «skitter about» thrilled with the very idea of sitting «behind the glass» and listening to day after day of men, women and even children talking endlessly about a wide variety of topics– from this marketing gal’s perspective it is an endurance marathon which causes my toes to curl.
What makes it bearable? Research facilities like Schlesinger Associates. Great facilities, that include larger «behind the glass» rooms, comfortable chairs that accommodate the endless hours of sitting, food brought in from any restaurant that your heart desires and a great staff that caters to your every need. Oh and don’t forget the endless supply of m&m’s and Frito’s– a research facility staple.
So next time you are one of those on the «other side of the glass» waxing poetic about a topic, know that we are back here. Watching and listening to you, the consumer. And in relative comfort, at least in this place.