Roots Hair Salon

Brigitte did such a great job taking me back to my natural color after a brief, poorly considered and ill advised attempt to be a redhead.
I totally trusted her from the very first moment I sat down in the chair, and enjoyed talking with her during the lengthy process of coloring my longgggg hair. She suggested going darker at first to allow the color to fade naturally, and it worked like a charm! Plus I majorly enjoyed my life as a raven-​haired badass for a couple weeks. It’s been about six weeks and I have zero roots — praise!
Anyway, Brigitte is super talented and really sweet and her prices are super reasonable.
Plus, Aveda products! Hooray.

Jackie is the most wonderful stylist. I am always excited by my cut or color, Jackie outdoes herself every time. She truly wants her clients to be thrilled with their hair, and she goes to great lengths to make sure you are satisfied. Jackie’s sense of humor, and unflappable nature make her a delight to be with, and I’m very grateful that I ended up in her chair by chance a few years ago. Jackie does my cut, color and also keratin. Jackie continues her education and is always learning and looking for the most current and effective ways to use products and processes. I can’t imagine anyone else touching my hair.

I LOVE this salon for many reasons, but mostly because Jackie takes amazing care of me there! My color has amazing pop, my cuts are just what I want, and I just feel taken care of. I’ve been with Jackie for a few years, and I’ll follow her anywhere. But this salon is the perfect fit!

Jackie is the greatest. I am not, never have been, and never will be a stylish guy. That’s why I go to the experts, and because of Jackie, and the woman at Nordstrom that tells me what to buy, I fool people all all the time and they inadvertently think I’m some cool stylish guy.
I’ve been going to Jackie for years and she does excellent work and I trust her with any ideas she has. She’s super creative and awesome, and now that she’s back at Roots, so am I.

I have been seeing Jackie for a few years now and she is amazing! I have followed her to a few salons and will go anywhere in the city she goes, that’s how good she is. Jackie takes the time to really listen to what you want and talk it through before diving into the cut/​color. She’s got some serious talent! It is clear by her techniques that she really cares about her craft and making sure you get exactly what you want. A few other pros… she is FUNNY! And serves wine/​beer. Go see her asap!
Roots Salon is a warm, welcoming space that played awesome 80’s tunes the whole time and just had a positive vibe in general. I can’t wait to get my hair cut again :)

It’s not the salon that makes the stylist, it’s the stylist that makes the salon. I went to Roots twice to see a stylist who has since left. She was OK and Roots is close to my home, but it was nothing to get excited about. Then, when the other stylist left, I was rescheduled with Kelli, and Kelli got my hair blonder than any other stylist ever said was possible, perfect ashy tone, and she gave me the perfect mix of edgy yet conservative pixie cut. Many stylists have not been able to achieve these desired results as I have super dark, curly/​frizzy hair and want an almost white, smooth blonde pixie cut. I have been bouncing around salons/​stylists for a year now waiting to be impressed. Now thanks to Kelli I am finally confident in Roots.

My new neighborhood Salon! I’ve had my hair colored by the same person for 15 years now but am always looking for a great salon and stylist especially. I have found that in this place! I love the cozy and clean atmosphere as well as the scent of Aveda products!
Keli is my stylist and I have gone twice to her now and have already re-​booked. She is the creative director and I can see why. She really listens to you but also give the best professional advice! Not to mention a great personality to be around.

Carrie at Roots is absolutely the best stylist in the city. After 15 years at a Naperville salon, I spent years searching in the city for a hairdresser as good as my reliably– perfect stylist. Carrie knows exactly what kind of style I want & takes her time to ensure that I’m happy– I always am. And, at a rate lower than any of the upscale salons I’ve tried, the added bonus keeps me coming back. For special occasions, her blow outs are a real treat, and very reasonable.

My hair cut was excellent and my stylist took time in the consultation to listen to my concerns. I have thick curly hair and one wrong move can ruin the cut. But she took time and my hair looks great. My only problem was she added color to two pieces of my blond hair and charged me a lot more then I was expecting.

Man, I’m disappointed to see one star reviews.
HOWEVER — my experience was awesome. This is my second haircut at this place. The first was in May (3 months ago)
Today I called at 12:15pm and asked if they still have their lunch discount deal.
Then I asked if they had any spots open right then.
Then I hung up and walked out the door to get to Roots.
Walked in, Edwin greeted me by name, got me to the same stylist as last time (Brittney). She asked me how the last haircut worked out and if I wanted to do anything different. I said no. She cut I hair. I look great! Here’s the thing, I didn’t tell them who I was when I called. They keep good records on their customers and execute beautifully.
To speak about Brittney for a moment. I went in and was randomly placed with her for my first time. Turns out my wife went to her as well by convenience. I gave simple instructions of I want something that looks stylist but simple to maintain. She went to work and I walked out looking great! Even this last time where she mimic the success she had with a few update tweaks.
Honestly I am pretty picky about my hair stylist. I used to have a guy up at Basic Salon in Lakeview and mourned when we left the area as a hour trek to get my hair cut is too much. After several tries at other places around Chicago (State Street Barber, Snap, etc) she is my person now!
Great service, nice people and good hair. What more can you ask for?
PS: they have a discount for men if you go during lunch Tuesday to Thursday.

Carrie is my stylist, very nice and competent. Head massages during the shampoo feel great and relax you for the cut.
With long, wavy hair, Carrie always understands how my hair works and knows how to keep it looking pretty!

I stumbled upon this salon two years ago when I first moved to Chicago, and I will never go anywhere else! My stylist (Brittany!) has never led me astray. She always knows exactly what I want, even when I am not sure myself, and I am definitely booking her to do my hair and makeup for my upcoming wedding!
The entire staff is always friendly and welcoming, and the cheese and wine tasting they had a few weeks ago for all their clients was so much fun! Even though I have moved out of the immediate area, I will continue to patronize this establishment, and I always recommend it to all my friends!

I stopped in Roots a few Fridays ago and let me tell you, this place is amazing. How can you not love a salon and stylist that makes you feel like you are at home? Brittany was my stylist and let me tell you… I left there looking and feeling my best.
Brittany has never steered me wrong and the dedication that all of the stylists show is so apparent. She is amazing and I will keep going back.
If you need a hair cut in Chicago, go here. You will not be disappointed.

I got my haircut at Roots last August. My stylist was Brittney. I wasn’t going to write a review initially, but as I’m still so disappointed and upset about my haircut 8 MONTHS LATER, I had to express my frustration.
First off, let me describe my hair. I’m Indian and I have wavy hair, but a bit coarse and frizzy, especially when just washed. I never blow-​dry it straight because it looks artificial to me and I like the natural waves. I typically put a little product in it to accentuate the curls and I may use a diffuser every now and then.
I asked for a few simple but sexy layers and what I got was a mess of «texturized» hair. This haircut is hands-​down the worst haircut I’ve ever had. Brittney decided to cut my hair in such a way that my chunky wavy locks were all split up into multiple different lengths and «thinned», which not only gave me the appearance of thinner hair, but made it even frizzier. Nightmare. And because my hair is so many different lengths (some are literally 2 inches long off my scalp), this situation is not recoverable until my hair grows out its entire length again (which will take years) and is re-​cut into neat layers with nice thick wavy locks.
Brittney is completely incompetent. Do NOT let her cut your hair. She clearly didn’t understand the texture of my hair before she decided to texturize/​thin it.
I went to multiple hair salons for consultations after this nightmare haircut and the stylists all said the same thing– that whoever cut my hair really didn’t know what she was doing or understand the type of hair that I have.
Since August, I’ve gotten my hair cut only once, to try to start the process of evening out all the «layers». My stylist said to just be patient because this was going to take at least a year or 2 to start looking full and thick again. He suggested doing a Keratin treatment to get rid of some of the frizz, but he warned me that some of the natural waviness/​curliness will also go away with the keratin, which is not what I want at all. So, now I’m stuck with the worst haircut of my life, just waiting for it to grow out.
AWESOME.

Ryan Babbitt cut my hair whilst I lived in Chicago.
I moved out of country in May of 2010. In February of 2012, I’m going to interview for a job in Chicago. Regardless of how much time I’m there, 3 days or 3 years, I will make an appointment with him. I look at old pictures of my hair, while in Chicago, and get misty. He’s a genius with some scissors (clippers I think they say).

A great, well-​priced place to get your Feather Extensions or meet your other «slightly alternative» styling needs! They have a good selection and some of the most reasonable prices I’ve found in the area! I haven’t gotten other hair services (I’m a total Prink Salon devote’, thanks to the amazing Jessica), but it looks like they have good prices!
I got a GIft Certificate here also for a Bachelorette Party gift to my sister-​in-​law and they put it in this beautiful card and bag with ribbon and everything; I loved that they went the «extra» mile to make it special!
TIP (on tips!) They only take cash! I had no cash, so I had to tip Brittany the next time I came in to get my feather extension tightened (but I didn’t forget my cash this time, because I’m a woman of my word!!!)

Want the best eyebrows you’ve ever had? Cicily.
Instant facelift from an awesome lady!

It’s all about Cicily Cicily Cicily! I have never had such perfect eyebrows before I went to her. She is an esthetician extraodinaire! I have not had my eyebrows waxed since ¹²⁄₀₉. Seriously. I’m one of those people that thinks I can keep it under control.
Then I looked in the mirror, and I was horrified! 13 months of no wax, what was I thinking? How did no one say anything to be about my 1980’s eyebrows?
Anyway, Cicily came highly recommended from another friend, and I am so thrilled to have found her.
I highly recommend her for all your waxing needs!

My friend recommended I go to Roots and ask for Allen. I was 100% ready for Allen to chop my hair off. It’s hippie long and was seriously unattractive. After a very thorough consultation, Allen said «i’m gonna give you victoria secret hair» Me: «so you are not cutting it off?» Allen «Nope, I think long hair suits you, Im gonna give you victoria secret layers»
I heart Roots and Allen. Already made my 2^nd appt. I moved here in March of 2009 and have not found my hair stylist til NOW. Thanks!

My reason for 5 stars: Kelli! She executes my very specific requests perfectly and because of that my hair is radder than it’s been in years. I get compliments on it everywhere I go. I mean, total strangers will just stick their hands in my hair and ooh and ahh over how nicely textured it is. It’s really creepy and probably not hygenic, but it just goes to show the extent of her skill. I wouldn’t’ve trusted anyone else to shave the side of my head when I finally decided to take that plunge! So if you like very modern, edgy, unusual styles, go to her.
They also have a super cute, cozy wait area and friendly, professional front desk staff that always remembers to offer you refreshments, which just tops the whole experience off.